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Very helpful and quick support. Great app so far and affordable
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Had a question that I just couldn't figure out to enhance our customer experience. Reached out to a service representative and was connected with Cara whom was kind, responsive and knowledgeable and gave me some great pointers. Awesome customer service.
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
We've been using Shopify online for over 10 years and have decided to leave our current POS and go all in with Shopify POS pro + online.
Been looking at many points / rewards programs to replace the one we had with our non-shopify POS. Tried a few different ones (that didn't / couldn't meet our needs ) and then came across BON.
Glad I found them! Decent price, has most of the features we want / need, (and so much more features that we don't use) and the one we truly really need (and they don't have) has been escalated to their design team for review. ***Fingures crossed.***
But the best part is their customer service. We're in Eastern Standard Time (UTC/GMT -5), and no matter what time of day or night I reach out to BON... there's always a human that answers. Been dealing a lot with Maxxie, and she is fantastic... The whole team is great.
Hello i-Bead Inc.
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Love it! Anna is super helpful!
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Support is literally the best! I use chat feature and they always answer in a timely manner and have resolved every issue I've contacted them about.
The app is terrific and very easy to setup and use. On the front end, customers find it easy to use!
Hello Coastal Loft
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Very easy app to navigate through. Took only seconds to get help and questions answered. Thank you Anna. You have been amaizing. I would recommend your services without any hesitation.
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
very nice support and easy set up
Great app and customer service is awesome. I appreciate the prompt responses when I have questions. Thanks
Dear Pleasures By KMarie,
Thank you so much for having the time to leave us such a lovely review! It’s extremely joyful to hear your kind words of appreciation for our hard-working teammates. We'll continue working hard every day to give you the best experience while staying with us^^
In case you need our assistance, feel free to reach out to us via chat or email at help@bonloyalty.com. Your satisfaction is always our pride and joy!
Best regards,
Summer
BON Team.
Cara AND Sophie was a great help in supporting me in my issue
It is the best loyalty app that I ever tried. The quality of the app and the features are top class, the design and layout really pleasant and the customer service is something incredible. Not only "nice" but quick and effective in provide you any kind of support and customisation
Good day to you Vitafacile shop,
Thank you for posting your positive review, we really appreciate that you're enjoying our app! We do take pride in user-friendly and beautiful interface🥰:D I'm glad that our support team has been able to help you promptly!
With your trust and support, we would work harder and harder to develop new features and improve our support team to assist you better in your business.
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
Best regards,
Mia
BON team.