리뷰 (1,754)

전체 평점
4.9
평점 수준당 개수
  • 평점의 98%가 별 5개입니다
  • 평점의 1%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 3월 5일

This loyalty rewards app is fantastic! It perfectly meets my needs and seamlessly integrates with my Shopify store. I've encountered some issues along the way, but Cara's support has been impeccable. She provided prompt and effective solutions every time. I highly recommend this app to anyone looking to boost customer loyalty.

Overall, this app is a must-have for any Shopify store owner.

COPPERTIST.WU
홍콩(중국 특별행정구)
앱 사용 기간 7일
답글 BON Loyalty개 2024년 4월 8일

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2024년 2월 18일

Excellent customer service !!! Thank you Anna for the quick and professional support you extended.

BLOSSOMS
오만
앱 사용 기간 대략 1년
답글 BON Loyalty개 2024년 2월 20일

Hello BLOSSOMS,

We're so grateful for your 5-star rating! Thank you for being an amazing customer. 😌💕

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com.

Mia
BON Team

2024년 6월 29일

Hi, I am not using the app, how can I delete all the data in my site?

ALECRIM.lab
브라질
앱 사용 기간 6분
답글 BON Loyalty개 2024년 7월 2일

Thank you for your wonderful 5-star review along with your question.

We prioritize your privacy and have a strict and transparent privacy policy, which you can review at https://bonloyalty.com/privacy-policy/. Please rest assured that once BON is uninstalled, all your data will be automatically deleted from your settings and theme.

We noticed that you've uninstalled BON, and we would love to understand if there's anything we can assist you with. We are committed to helping you maximize the effectiveness of BON for your store's success and would appreciate the second opportunity to support you further.

2024년 1월 9일에 편집됨

Great customer service!!!!! I had an issue and they worked hard to connect with me and resolve the problem.

Kiesha's Beauty Bar
미국
앱 사용 기간 8개월
답글 BON Loyalty개 2024년 1월 9일

Dear Kiesha,

BON firmly believes in user-friendly policy. Our refund policy is transparent and aimed at safeguarding user rights. We're always here to assist you if you could provide further details about your case.

From what we can see, you forgot to downgrade the app after the trial ended in May 2023. It wasn't until Jan 07, 2024, that you reached out with a short message. With these limited details, we genuinely hope to connect with you directly to hear more from you.

Hope to hear from you soon.

Sincerely,
Cara
BON Team

2024년 3월 22일

Chelsea is impressively responsive and gives very good advice...I'm testing the app, and it really makes me want to buy it

Astroia
프랑스
앱 사용 기간 7개월
답글 BON Loyalty개 2024년 4월 8일

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2024년 4월 20일

The team quickly solved my issues when i used the app. Bon loyalty has a whole development team behind to satisfy your needs. Thank you for that.

Lesavan
캐나다
앱 사용 기간 대략 1개월
답글 BON Loyalty개 2024년 6월 18일

Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2024년 4월 2일

So far I can't say much about this app, I've only tried to set it up properly.

When I had some questions, the customer support was very helpful. I chatted with Chelsea, she was very attentive, polite and was able to answer my questions in the best possible way.

My first impression is very positive!

Urban Pieces
오스트리아
앱 사용 기간 7일
답글 BON Loyalty개 2024년 4월 8일

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2024년 5월 13일

Beaucoup de fonctionnalités et faciles à prendre en main. Pour couronner le tout j'ai pu bénéficier, avant même de prendre un quelconque plan payant, de l'assistance de Sophie et Chelsea qui ont été à l'écoute de toutes mes problématiques. Je recommande vivement cette application !

HAUTE PÂTISSERIE
프랑스
앱 사용 기간 대략 2개월
2024년 2월 18일

Not only does this app allow our business to reward customers for both referrals and purchases- BON’s customer service is outstanding. I wanted a custom button made for my site and BON created it happily and free of charge!

Green Goddess To Go
미국
앱 사용 기간 13일
답글 BON Loyalty개 2024년 2월 20일

Hello,

Thank you for taking the time to share this positive review. If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

2024년 3월 18일

Very useful application! Maxxie has helped me a lot, kind and expert support! Highly recommended!

MOOPS
이탈리아
앱 사용 기간 대략 2개월
답글 BON Loyalty개 2024년 4월 8일

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!