리뷰 (1,672)

전체 평점
4.9
평점 수준당 개수
  • 평점의 97%가 별 5개입니다
  • 평점의 1%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 3월 31일

Ich habe kürzlich BON in meinen Shopify-Store integriert. Der Einrichtungsprozess einfach. Und das Support-Team, vor allem Maxxie sind spitze.

KAZKA
독일
앱 사용 기간 2일
답글 BON Loyalty개 2024년 4월 8일

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2023년 11월 24일

A simple to use and customisable app for loyalty rewards. Excellent and fast support to resolve a minor issue from Maxxie... thanks.

Very Crafty
영국
앱 사용 기간 2일
답글 BON Loyalty개 2023년 11월 30일

Dear Very Crafty,

Thank you so much for your lovely feedback! I'm so glad that you feel satisfied with our app's features, as well as our support team. We'd love to know more about your insight as we want to make BON exactly what you need for your business, so if you have any suggestions, please tell us ^^

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

All the best,
Mia
BON Team.

2023년 10월 25일

really helpful customer service and completely understood why it was that I needed some amendments to fit in with our brand, a critical thing for us. much more helpful than a lot of other apps!

eatTelfit
영국
앱 사용 기간 대략 1시간
답글 BON Loyalty개 2023년 10월 27일

Dear eatTelfit,

We are so happy to receive your five star review 😊 Your trust and loyalty mean a great deal to us, and we're excited to keep serving you in the best way we can. If you ever have any questions, requests, or feedback, please feel free to reach out. We're here to help and look forward to making your experience even better!

Liam
BON team

2024년 1월 18일

Ja waar moet ik beginnen over de app BON: Loyalty Rewards Referral. Het is ten eerste een fantastische app met ontzettend veel mogelijkheden. Als je op zoek bent naar een app voor Loyalty Rewards, dan hoef je niet verder te zoeken. Kies gewoon voor deze app. Het is zeer betaalbaar en er is een ontzettend goede klantenservice die je met elk probleem of vraag op elk moment helpt. Elke keer als ik een vraag heb wordt ik direct geholpen. De mogelijkheden zijn onbeperkt en onze klanten zijn er razend enthousiast over.

Al met al, een dikke 5 sterren waard en twijfel niet te lang. Kies voor deze app!

Pokéreus
네덜란드
앱 사용 기간 2개월
답글 BON Loyalty개 2024년 1월 29일

Thank you so much for taking the time to leave us a fantastic 5-star review! We truly appreciate your kind words and are thrilled to hear that you had such a wonderful experience with Anna from the Support team!
If you have further questions, please drop us a line via live chat or email help@bonloyalty.com. Thank you for choosing us, and we look forward to serving you again!

2024년 3월 17일

Εκπληκτικό customer service μέσω chat, παρόλο που ήταν Κυριακή η Άννα με βοήθησε απόλυτα σε ότι χρειάστηκα. Συνιστώ να το δοκιμάσετε.

glamcapsule
그리스
앱 사용 기간 대략 2개월
답글 BON Loyalty개 2024년 4월 8일

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2024년 4월 4일

le système est planter et personne pour aider

La boite à Penny
캐나다
앱 사용 기간 22일
답글 BON Loyalty개 2024년 4월 5일

Je vous remercie sincèrement d'avoir envoyé votre retour ! Notre équipe de support est disponible en ligne en permanence, mais nous n'avons pas encore reçu de demande d'assistance de votre part. Afin de vous fournir une assistance rapide et efficace, je vous prie de décrire plus en détail le problème que vous rencontrez afin que nous puissions le résoudre rapidement. Alternativement, nous pouvons organiser une réunion sur Google Meet pour vous guider dans l'utilisation de l'application de manière rapide et pratique.

☘️ Merci beaucoup, nous attendons avec impatience votre réponse.

2024년 2월 23일

App was glitching so bad it would constantly log me out of my Shopify app and ask me to sign in again. When I put the loyalty widget on my website it also started glitching. NO

Peolet
캐나다
앱 사용 기간 대략 9시간
답글 BON Loyalty개 2024년 2월 26일

Dear Peolet,

I hope there have been no misunderstandings during your experience. Our app continues to operate smoothly across 5000+ stores, and our team is committed to assisting you until the loyalty program functions seamlessly.

To ensure prompt assistance, could you please provide further details about the issues you're encountering? It's unusual for any app to log you out of your Shopify account, and upon review, we observed that you've installed several apps that may potentially conflict with each other and disrupt the display of the Loyalty widget on your website.

The BON team is eager to work together to address any misunderstandings. Please chat or call us when you are available.

2023년 12월 12일

Great service and good app

Kamana
미국
앱 사용 기간 대략 2개월
답글 BON Loyalty개 2023년 12월 18일

Hello Kamana

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

🎅🎁 Merry Christmas! ❄️🎄

2024년 5월 16일

Chelsea

VITALITA
우크라이나
앱 사용 기간 2일
2024년 1월 30일

This app keeps no record of emails it sends out to customers and no chronological record of customer actions.

Miracle Botanicals Essential Oils
미국
앱 사용 기간 17일
답글 BON Loyalty개 2024년 1월 31일

[Update Feb 02]
Dear Hope, we have exported data reports on customer activity and emails. Ready to send to you! Please chat or call us whenever you have any further feedback. Thanks a bunch!

[Update Feb 01]
Hope my emails didn't get lost in your inbox. We've sent reports regarding customer activity. As for the email history, we're developing a feature for you to view it online through the app and will also send you reports in the form of data files. If you receive our data file, please let us know. Thanks so much!

---------------------
[Jan 30th]
Dear Miracle Botanicals Essential Oils team,

While the email analytics system is under development and will be ready to launch this Q1/2024, a record of customer actions was sent to you immediately upon your request on January 30th. Here you can find all the history of customer activities such as earning points, redeeming points, and referring friends... Kindly check again and let us know if you need any further data, we are always ready to prepare detailed reports for our precious shop owners.

Customer feedback is truly important and we cherish each of your recommendations. With 24/7 service, we could chat or meet to discuss further. Would you be open to having a conversation, allow us a chance to explain any misunderstanding? 🙏