BON: Loyalty Rewards Referrals
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리뷰 (1,603)
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평점별
I just installed the app, and it really has a lot of customizations and features for a free app. Completely modern design and up to date! They seem to have really good support too, I was helped by Anna who was very friendly and helpful. Continue with the good job! :)
Good day to you Cosmetic-Nabeu,
Anna and our team truly appreciate that we can accompany such a kind-hearted customer like you😊 We're so glad that you are enjoying your experience with BON till far. Beautiful UI and various customization options are always our goals when developing the app, and we can't be happier when we know you like them🥰 Your precious support motivates us to keep on developing the app and providing better services to our precious customers.
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON Team.
Super easy to set up but won't let me do anything from mobile device. Have to set it up and maintain it from laptop. On the customer side, they also can't sign up or sign in to my reward program from a mobile device. Just a blank white screen. Works fine from a laptop though. Clearly in need of a lot of development. Otherwise a great app, easy to use and fun to customize.
Thanks so much for your feedback!
Your compliment on the app's user-friendly features truly encouraged us to try even harder to improve our product. Nothing is more wonderful than having customers who are always willing to experience new products - give feedback - and accompany us on our journey to develop.
However, we set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our front-end widget. Our server was in maintenance mode last night and the speed for loading widgets was slower for a few minutes. Although we notified our old shop owners via chat, we are sorry for not giving you a "heads up" sooner.
Now, the app's performance is back to normal. You and your clients can easily access the BON Loyalty program with just one click. See here:
https://prnt.sc/xGMxR084ImGT (Click on the link to see my screenshot)
Please do not hesitate to reach out to us via the Chat widget or via the Support mailbox: help@bonloyalty.com
Cara
Customer Support Executive
https://bonloyalty.com/
I really would recommend this APP for anybody looking for a referral and loyalty program the app is user-friendly and has a great dashboard. the customer service and especially Emile is from another world Thank you Guys best of luck ...
Hi zenhair-shop,
It's so great to have you with us! Emile and our team can't be any happier to have satisfied you with BON 😄 Thank you a lot for entrusting in our app and sharing us with other merchants!
May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Best regards,
Mia
BON Team.
Anna is one of my favorite support personnel! She's always so helpful and positive. She has even taken a couple of our discussions to the developers for suggestions and app improvement. I really feel that BON is a partner to our company and not simply a service.
Wow, we were blown away by your sweet words, Anna and our whole team really appreciate the time you took to write such a detailed review! ^^
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.
Nice app with super quick support system. Carrey, from the support team helped me to unlock all the features. Kudos to the team and app.
Hi Kavi The Poetry-Art Project,
Thank you so much for your review! We are all so happy that our app and especially Carrey - can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants.
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com 💝
Best regards,
Mia
BON team
I used this app and ran into some trouble where I needed some customer service and I got a woman named Emile. She was super nice, respectful and clear in her instructions. The world would be a better place if there was an ocean of Emile's out there as customer support workers. The app is great as well.
Dear Lion and the Lamb Shop
Your review just made our world better 🤩 And not just Emile but our whole team would feel pleasure to bring you that outstanding experience - when you are just being an amazing customer of ours? With your words, we clearly understand how happy we are to have you in BON team 🤗.
It's always our pleasure to support you. If you have any questions, just leave us a message or email us at help@bonloyalty.com.
All the best,
Mia
BON Team
Gostei bastante do app. Muito intuitivo e dinâmico. Comecei a usar hoje, vamos ver como ele se sai nos próximos dias.
Olá
Muito obrigado por sua revisão incrível! Trazer uma interface de usuário simples e amigável também é um dos nossos principais objetivos ao desenvolver o BON. Obrigado pela sua confiança no BON Loyalty! Nós trabalharíamos mais para desenvolver novos recursos e melhorar nossa equipe de suporte para ajudá-lo melhor em seus negócios.
Estamos a apenas uma mensagem de distância via chat ao vivo ou endereço de e-mail help@bonloyalty.com. A sua satisfação é sempre o nosso orgulho e alegria!
Mia
Equipe BON
I just installed this app. So far it has been very easy to install, customisation is a breeze and easy integration. A great free plan and the customer service amazing. I hear there are email notifications being launched soon which will be take it to the next level. A great app and plan for my business just starting out.
Good day to you Seek & Ramble!
Thank you so much for leaving us a 5-star review! Our team are really excited to read your awesome feedback. With your precious support, our team would definitely try harder to provide better features and also better services.
You are always our pride and joy! Please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!
All the best,
Mia
App superfácil de instalar y de configurar. Cumple con su cometido y la atención es muy buena, recomendada 100%.
Saludos equipo Yatoys
Nos gustaría expresar nuestra gratitud por sus increíbles comentarios 🥰. Estamos felices de que haya descubierto que nuestra aplicación es fácil de usar y definitivamente trabajaremos más duro para brindarle más funciones y un estándar de servicio satisfactorio.
Estamos a solo un mensaje de distancia a través del chat en vivo o la dirección de correo electrónico help@bonloyalty.com, no dude en contactarnos cuando necesite nuestra ayuda.
Mis mejores deseos,
Mia
BON Team
Genie was extremely helpful, very professional and patient with my query. At the end we came up with a solution to my problem and it made my day!
Thank you so much for taking the time to review the BON app. We are thrilled to hear that you had a positive experience with Daisy's assistance. Our team is dedicated to providing the best possible experience to our customers, and your review serves as a great motivation for us to continue delivering exceptional service.
If you have any further feedback or questions, please do not hesitate to reach out to us.
Liam
BON team