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They are quick to help and the customization is great! Thanks! I have not been using it for a very long time, but so far no issues.
Welcome, Welcome Home Buddies!
We are so glad that our support team has been able to support you promptly. Thank you so much for leaving us such a wonderful review! We will work tirelessly to improve our app and make it exactly what you need for your business. 🚀
May you have any further requests, don't hesitate to get in touch with us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Cheers,
Mia
BON Team 🌸
Carrey at BON was very helpful and setting up was super easy and convenient. Would recommend to anyone looking for a well designed Loyalty APP
Hi Wine Fiend,
A beautiful user-interface is always one of our main goals when developing BON, and we're so glad to know that you have enjoyed its design :D Thank you so much for your awesome review! Carrey was really excited when reading this:)
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
Cheers,
Mia
BON team
I would give it 6 out of 5 for ease of use and support. Tracy is incredible! Polite, knowledgeable, fast.
Hi Les Coeurs Sauvages,
We would like to express our gratitude for your feedback 💙 Such words are very supportive and motivate us! Also we and Tracy are very glad that you liked our BON Loyalty Rewards program.
Please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!
Yours sincerely,
Mia
BON Team
Customer service is very responsive and cordial. We're still working on setting up the app and getting everything ready for our clients, but so far so good!
We are glad you were able to make the user journey a breeze here in BON. We love making custom changes to see your vision come to life. Our main priority is to meet requirements and exceed the expectations of our customers. That being said, we are always open to suggestions and will do our best to implement them.👍
If you have any further questions, please feel free to drop us a line via live chat or email help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.
The interface for this rewards program is customizable and a perfect modern addition to my small shop and learning program. Thank you, Bon!
Hi The Spookywood Witch Shop,
We are just back to work, and your feedback truly lights up our day :) Thank you a lot, we're so glad that you find our app convenient for you to use! Your feedback will motivate us to work harder in the future.
If you encounter any difficulties while using our app, feel free to contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Best regards,
Mia
BON Team.
Very helpful and easy to use. highly recommend. Their support is always there to assist and on time - super friendly too. I spoke to Emile!
Hello Zengazworldwide,
We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend BON app and the support from Emile. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
All the best,
Liam
BON team.
superb app. Great support from Anna. Really helpful UI, not much else u need really! happy with it all
Ariel and the dev team are super too!!
Happy week to you!
Thank YOU so much for taking your time and leaving us such an awesome review! Such kind, and warm words are the best motivation for us, especially Anna 💕
All our teams here always strive to exceed our customers' expectations and make sure that you are satisfied.
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON team
This App is super simple to put together. You can manage all your rewards and discounts. You can also set up to your preference on color schemes and whatnot. When I had a question about getting the icon to show up on my page, Anna was super helpful with showing me how to get that up. I know if I have a question or concern, I can feel comfortable asking Anna in the future.
Good day to you, Up North Country Bling team,
Our team and Anna would like to express our gratitude for your amazing feedback. We are really happy that you put your trust in BON Loyalty! Our team will continue to work harder and provide better services to our merchants 🌸
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com
Warmest regards,
Mia
BON Team
tl;dr: BON is super cute, easy to use and customize, offer FOR FREE what the other reward programs offer in their paid programs, and their Customer Service is beyond expectation, if you get Emile be prepared to be all the way taken care of. Only con is right now they don't have the POS in person shopping feature but it is coming! They took great care of me quick so they got my business. I recommend switching to BON! I am beyond impressed by this new app! They bring a new meaning to customer service in my experience. I'm currently using Smile and wanted to try something new just because so I searched and the visual of the preview I saw on the App Store was super eye catching so I thought I'd give them a try. It's super easy to navigate, SO MANY MORE CUSTOMIZATION FEATURES THAN SMILE and it's FREE!! On top of that, clicking around I saw that I could request to get the BON branding off and met Emile one of the customer service reps and within 5 minutes of chatting with her she had got one of the developers to take it off just like that. They take care of you here at BON. My ONLY deal-breaker is that their app does not work for in store redemption on POS yet. Emile assured me that it is on their development roadmap. With the service I got today, I'm willing to wait! Also, Emile assured that the development team will help transfer my customer's smile account points over to BON for a smooth transition. So BOOM! They got my business for sure!
Hi The Self Care Square,
Thanks so much for sharing your experience with us in this wonderful review! It's nothing but a pleasure to assist a customer like you and provide you with the best service we can. Emile and the whole team are really happy to read your feedback. We'll try our best to release the upcoming features as soon as possible :)
For further assistance, feel free to reach out to us anytime via chat or email help@bonloyalty.com.
All the best,
Mia
BON Team.
I used this app to help me give back to my customers. Rewarding them for the support. I really like the customer service, especially from Sunny. She was very helpful!
Hi Fierce Fit Shoetique,
Sunny is extremely ecstatic to hear that she could impress you with her support. Thank you so much for your amazing compliment! I really appreciate you taking the time out to share your experience with us! We are lucky to have a customer like you as you are our incentive to make BON become better :D
We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Cheers,
Mia
BON Team.