전체 평점
4.9
평점 수준당 개수
  • 평점의 97%가 별 5개입니다
  • 평점의 1%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 2월 29일

Thank you Cara for her support ... App looks very user friendly - with all related settings ... you can do customization as you wish and if you stuck then development team supports so well ...

Erenor Cosmetics
헝가리
앱 사용 기간 2일
답글 BON Loyalty개 2024년 4월 8일

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2024년 2월 12일

Great app – easy to install and set up the rewards system. Highly recommended. Anna at Bon's customer support is awesome – any question was responded within a few minutes!

Nico&Pouch
스웨덴
앱 사용 기간 4일
답글 BON Loyalty개 2024년 2월 20일

Greetings Nico&Pouch

Thank you so much for your kind words 😍. It's music to our ears that you are happy with our app and support! We will strive to provide better services, as you're our incentive to develop BON

If you have any other questions, just chat with us or email us at help@bonloyalty.com.

Cheers,
Mia
BON team

2024년 1월 19일

Very good and fast app. It didnt slow my website a bit. Fantastic costumer service.
5/5

GeliranjeNohtov.com
슬로베니아
앱 사용 기간 3개월
답글 BON Loyalty개 2024년 1월 29일

Hello GeliranjeNohtov.com

Thank you for the incredible 5-star review! Your feedback means the world to us and fuels our commitment to delivering top-notch service. We're thrilled you had a great experience and can't wait to welcome you back!

2024년 4월 15일

Super fast, great and professional support service. In this case Maxxie was super fast and nice with me. Super support serivce!

A Todo Motor
스페인
앱 사용 기간 3일
답글 BON Loyalty개 2024년 4월 17일

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2024년 1월 9일에 편집됨

Great customer service!!!!! I had an issue and they worked hard to connect with me and resolve the problem.

Kiesha's Beauty Bar
미국
앱 사용 기간 8개월
답글 BON Loyalty개 2024년 1월 9일

Dear Kiesha,

BON firmly believes in user-friendly policy. Our refund policy is transparent and aimed at safeguarding user rights. We're always here to assist you if you could provide further details about your case.

From what we can see, you forgot to downgrade the app after the trial ended in May 2023. It wasn't until Jan 07, 2024, that you reached out with a short message. With these limited details, we genuinely hope to connect with you directly to hear more from you.

Hope to hear from you soon.

Sincerely,
Cara
BON Team

2023년 12월 26일

The app is built really well, and support is very responsive. I tried several other loyalty apps but this one made was so easy to set up and looked great. I like that it's built for Shopify which makes it much easier to integrate, unlike other systems built for multiple platforms. Genie was a real pleasure to work with and helped me get things up and running quickly

SupplyMaid
미국
앱 사용 기간 대략 1개월
답글 BON Loyalty개 2024년 1월 14일

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

2023년 12월 29일

First Off, Anna (on the night shift) was great and took the time to answer all my questions. She gets 5 stars all by herself. Plus the Development team got back to me quickly after hours with positive news about an import question. So 5 stars there as well.
So far, I have not used BON yet in the real world yet. We are still setting up our Shopify store and POS. BON seems to have decent functionality compared to its competitors in the same price range and higher. To get the level of functionality I need I will have to set up at their growth level. We are porting from another program that was tied to our previous POS and had a few more features for a little less money than BON will have, but nothing that is deal breaker. So far I have found BON intuitive, and it has a lot of capability to engage customers.
6 Stars when we see custom emails, time limited single rewards attached to emails, and my pie in sky feature: a separate mobile app. This looks like it will be a solid choice moving forward.

Tribal Rites Body Jewelry
미국
앱 사용 기간 7일
답글 BON Loyalty개 2024년 1월 14일

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

2024년 3월 27일

Amazing features and great customer service, thank you Cara for all your help!

GYPSY
오스트레일리아
앱 사용 기간 3일
답글 BON Loyalty개 2024년 4월 8일

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2024년 2월 25일

These guys are great! The support is just amazing. Thanks to Anna by the way. My platform is now running as it should

DMNInvestingClub
포르투갈
앱 사용 기간 1일
답글 BON Loyalty개 2024년 4월 8일

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2024년 1월 24일

Great service and they are helping us with repeat business! WIN WIN! Anna was so helpful! She went above and beyond to make sure we were satisfied!

Plus 1 Golf Gear
미국
앱 사용 기간 3개월
답글 BON Loyalty개 2024년 1월 29일

Hello Plus 1 Golf Gear

Your 5-star review put a smile on our faces! Thank you for your kind words and support 😊✨

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.