BON Loyalty Rewards Program

BON Loyalty Rewards Program

Omtaler (1 452)

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 97 % av vurderingene er 5 stjerner
  • 1 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
17. desember 2024

Merci à Cara pour avoir su répondre a toutes mes questions et résoudre un petit soucis d'affichage! :)

Abaka
Canada
Rundt 22 timer bruker appen
BON Loyalty svarte 19. desember 2024

Bonjour Abaka,

Merci beaucoup d’avoir pris le temps de nous laisser un merveilleux avis 5 étoiles !

Si vous avez besoin d’aide ou si vous avez des questions, n’hésitez pas à nous contacter. Vous pouvez discuter directement avec nous via notre site web ou nous envoyer un e-mail à l’adresse suivante : help@bonloyalty.com. Nous sommes là pour vous aider de toutes les manières possibles!

28. oktober 2022

Great app! Easy to use and customer service is quick to respond and extremely helpful! Highly recommend!

This Girls Workshop
USA
4 måneder bruker appen
BON Loyalty svarte 31. oktober 2022

Dear This Girls Workshop,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Our team is really excited to read your awesome review. With your trust and support, we will certainly work harder to improve our app in the future.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

17. mai 2024

The app provides great features along with fantastic support. Thank you to the team at BON incuding Cara, Sophie and Maxxie, who have been so helpful with setting up our loyalty system.

GimokaCoffeeUK
Storbritannia
4 måneder bruker appen
16. juni 2023

Decent app! has most of the feature we need at a decent price, what makes it better is their promptly support!

EVO
USA
4 måneder bruker appen
BON Loyalty svarte 19. juni 2023

Thanks for such a positive review!😊 We are extremely happy you’ve enjoyed our service. Our team sincerely cares about each merchant and is ready to make every effort to find the best solution. Being open and flexible for all queries is one of the values.

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.

16. august 2023

If I could rate my experience a 10 I would. I can't say enough about the amazing customer service Cara provided tonight. She was patient, kind, knowlegable and explained everything so a non-tech person like myself could understand. She gave awesome customer service and went above and beyond to help me with my Bon Loyalty account. i greatly appreciate her. I'm excited to be using Bon Loyalty with my brand. Thanks again for a great product

subthisandthat
USA
4 måneder bruker appen
BON Loyalty svarte 18. august 2023

Hello subthisandthat,

We wanted to reach out and extend our heartfelt thanks for taking the time to leave us a glowing 5-star review. Your feedback means the world to us, and we're absolutely thrilled to hear that you had such a positive experience with Cara and the BON team!

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

All the best,
Liam
BON team.

Redigert 11. oktober 2023

After looking at several rewards apps, BON looked like the one for me. Simple, yet contained all the elements of a rewards program I wanted. Genie helped me through the whole process of getting BON in my store, and she did it with patience and understandable explanations. She’s a top customer service rep for sure! Customers are signing up for my rewards program, and Genie is still available when I have questions. Thank you, BON and Genie!

HOCO Boutique
USA
4 måneder bruker appen
BON Loyalty svarte 14. juni 2023

Your review made our day ️🏆. We’ve passed your comments on to our team (and Genie!) so they can enjoy the good vibes too. Comments like yours make our work worthwhile. We love that you enjoy using the BON app and found the 24/7 Support Live Chat so useful. We couldn’t provide this service without great customers like you!

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Liam
BON team

Redigert 13. september 2022

Hands down! The best customer service by far. Emile and Andy were able to fix my dashboard in less than 5 mins. Thank you for all the help!!

Lumibella
Canada
4 måneder bruker appen
BON Loyalty svarte 8. september 2022

Dear Lumibella,

The BON team is sincerely sorry for any inconvenience you may have felt while using the software. Please allow us to explain why you temporarily could not access the BON dashboard.

As we already announced via email, since Monday, we've had a significant update, BON has just been integrated into the internal Shopify admin page interface! This update may cause a few problems, such as delayed loading times or briefly unrecorded in-app actions. The BON app may become unavailable for a few hours in some stores. However, this issue was already aware of in advance and the app will soon be back to normal when the maintenance is done. Please allow us just a little more time, your case is our top priority.

Again, we truly apologize. Our team is working very hard to quickly solve the problem and we will get back to you as soon as I can when the app's performance is back to normal.

If you need immediate support, do get in touch with us via help@bonloyalty.com. Our Support team will reply to you in a few minutes!

Cara
BON Team

20. mars 2023

Very easy to set up and use. I did have questions, and the chat was immediately helpful. I highly recommend this app for your rewards program.

Bliss Artisan
USA
4 måneder bruker appen
BON Loyalty svarte 20. mars 2023

Hello, You made our day with your trust in our app and your awesome review! <3 Our team is all happy to know that you are satisfied with your BON experience!

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!

Best regards,
Mia
BON Team

18. juni 2024

I think the best loyalties app for Shopify, you can customize all and they have integration with Klaviyo so the options are infinites, 10 points for the customer service too

seven peaks online
Spania
Rundt 19 timer bruker appen
BON Loyalty svarte 3. juli 2024

Hello seven peaks online,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

29. oktober 2023

I was asked by my superior to install a loyalty app in our store. After trying out tons of apps on the market, I found that the BON Loyalty is the most functional and most affordable one.
Even when I was on trial, they were so kind to help me with all kinds of questions, which cleared out my concerns and made me towards a subscription.
And during the several months I used it, I encountered some questions, and their support team is always here to help with a super nice attitude. Even if they cannot give an exact answer to the question, I could just simply grant collaboration access to their dev team and they will help out with the issue. Hands down to their service!

HOVSCO
USA
4 måneder bruker appen
BON Loyalty svarte 1. november 2023

Wow, we just noticed the fantastic 5-star review you left for us! 🌟 We wanted to take a moment to express our sincere gratitude for your support and positive feedback.

Your kind words and the 5-star rating mean the world to us. We're thrilled to hear about your great experience with our app and support team. It's customers like you that motivate us to keep doing what we love.

Thank you once again for choosing us and for taking the time to share your thoughts. We can't wait to serve you again in the future!
Liam
BON team