BON Loyalty Program & Rewards

This is the perfect app if you're looking to launch a loyalty program. Many options, and you can easily customize the design and translate it into your own language by yourself. And best of all, the support is friendly, helpful, and available 24/7. :)

The BON app is fantastic. The staff are always so quick to respond and incredibly helpful with any additional requests I have, including adding a feature I requested to make in-store redemptions easier, as we don’t use Shopify POS, which BON already integrates with.

The app itself works brilliantly. Most of my communication with the BON team has been around combining our existing loyalty scheme from our separate, older POS system and setting up the new one, which required a little extra assistance.

Thank you so much to the BON team, and especially Haley, for all your help and fantastic customer service!

Very complicated app since there is so much functionality. You need the Customer service team to help while setting up - but they do a fantastic job of it. Lots of tutorials, guidance, and super fast responses. I've talked to 4 reps in the last 24 hours, each has responded in minutes every time. And real human responses that are straight to the point and helpful, not robots.
We have migrated over from Smile with ~30,000 customers rather than a fresh setup so it was definitely complex.

As an outdoor brand “Born in the Carpathians, Made for the Mountains,” operating across more than 10 EU countries, we needed a robust and flexible loyalty program. For us, it’s not only about standard customer rewards, but also about building a community, engaging customers through challenges like “Your Path, Your Flow,” and integrating with platforms such as Instagram, Facebok, Tiktok, reviews, and more.

BON has met our expectations in all these areas. The app provides strong functionality and flexibility, allowing us to go beyond traditional loyalty programs.

We would also like to highlight the excellent onboarding experience. The team provided great support, especially when dealing with complex data imports, which were handled successfully.

A special thanks to the entire BON team, and particularly to Haley, who was extremely helpful, responsive, and proactive in addressing our requirements.

We truly appreciate the collaboration and highly recommend the app.

The app is great, yes, no question, but what puts BON on top is their customer service. We have only been using this app for about 2 months and they have been there every step of the way. From small issues to complex queries, the BON team has shown up quickly and efficiently. We've only scratched the surface of this apps capabilities and can't wait to dig in more, but again, what makes us want to keep digging and exploring is that we know the BON team will be there to help. Thanks BON!!

BON Loyalty is super easy to set up! We ran into a little hiccup with currency conversion display, but Kian, Dannie and Ame from their support team were so friendly and helped us sort everything out in no time. Couldn’t be more thankful — definitely a 5-star experience!

BON has been an incredible partner for our brand! They've worked closely with us to build the right rewards experience for our customers and have even helped with customizations when needed. The team is thoughtful, creative, and always willing to collaborate. They truly put themselves in our customers' shoes and help us find the best solution.

A special shoutout to Maxxie, who has been an absolute all-star. She's incredibly responsive, proactive, and a genuine pleasure to work with. We feel very lucky to have her as our point of contact. If you're looking for a loyalty platform backed by a team that truly cares about your success, we can't recommend BON enough!

Bon Loyalty is one of those apps that leaves a lasting impression. I actually remembered it from about two years ago when I was researching loyalty apps for my Shopify store. I had to put my business on hold for a while, so when I recently came back to continue building my store, I was genuinely happy to find Bon Loyalty already waiting in my list of apps.

One of the things I appreciate most is how customizable it is. The free plan includes plenty of useful features, which is incredibly valuable when you're just starting out. At the same time, the app offers excellent upgrade options that can grow alongside your business, making it a great long-term choice.

The customer support has also been outstanding. Hazel, Hailey and Kian have been incredibly friendly, patient, and knowledgeable. They explain everything clearly and even include screenshots and pictures to make the process easy to follow.

Overall, Bon Loyalty has been a wonderful experience so far. If you're looking for a loyalty program that's easy to use, flexible, and backed by a caring support team, this app is definitely worth considering.

Thanks Hazel, Haley and Kian @ Bon Loyalty | From: Sharon @IntuiBox

迅速で丁寧なサポートに大満足です！
当初、ウィジェットが正常に表示されない問題が発生し困っていましたが、サポートチケットを提出したその日のうちに無事解決しました。
対応してくれたカスタマーサポートの Hazel、Haley、Ame は非常にレスポンスが早く、解決までの手順も具体的かつ明確で、とてもスムーズに設定を修正することができました。
機能が素晴らしいだけでなく、これほど迅速で親切な対応を受けられるなら、今後も安心してショップの運営にこのアプリを使い続けられます。本当に感謝しています！

BONの導入からポイント移行まで、とても丁寧にサポートしていただきました。

特に担当の Haleyさん はレスポンスが早く、こちらの要望や細かな質問にも親身に対応してくださり、安心して設定を進めることができました。

ポイントプログラムの設定も分かりやすく、会員特典やレビュー特典などをスムーズに導入できています。

サポート体制が非常に良く、ロイヤルティプログラムを検討しているShopifyストアにおすすめできるアプリです。

ありがとうございました。