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Wonderful experience! streamlined with professional support (Sophie). Perfect for any business!
Hello The Database,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Mia from customer service has been so helpful during the set up process, with all of my questions.
Hello The Heart Division,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
I spoke with Mia, she had super fast responses, very friendly to speak to and super helpful, answered all of my questions very thoroughly
Hello The Fairy Nail Mother Supplies & Education,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Customer service is super helpful if you are running into issues!
Hello Fit Republic Littleton,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
This app was uninstalled the same day because the app developer wanted to charge me a fee for integrating the floating widget and rewards page into my theme. The floating widget is large and blocks the cart drawer checkout button on mobile. The buttons on the rewards page are not customisable. The extra fee charge is disappointing because I am on the paid version and it took me all day to set up the app, and I found out last minute about the extra charges. All the other apps I use, paid and free apps, offer support for integration for free.
Dear Trail Threads Co. Limited,
This is Maxxie from BON. I hope you're doing well as you go through our email.
After reading your review, I'm truly sorry for any frustration you've experienced and regret that my response felt robotic. Rest assured, all our messages are sincerely drafted by hand. We genuinely value your feedback and want to offer a solution.
I know this has been mentioned before, but I hope to have your kind understanding that we never intended to overcharge our valued clients for any services. Each website is technically unique, requiring careful personalization for effective widget/ loyalty page integration. So our customization work is always carefully calculated and priced to ensure cost-effective solutions for all BON merchants.
However, you mentioned that you spent considerable time setting up BON, and displaying the widget seems to be the final step, we sincerely hope to continue supporting you by offering the solutions we sent to your email recently. We truly hope you'll check our email and consider them.
This offer is our way of saying thank you for your time spent on the app. We look forward to continuing our partnership and supporting you in launching and measuring the effectiveness of your loyalty program.
Thank you again, and I look forward to hearing from you soon.
Love it, i think that Hazel has helped to make the experience of installing this app a breeze and i would recommend it to anyone.
Hello Main store,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Before using BON, I had many questions about the app and reached out to the team. Cara was incredibly helpful and patient in addressing all my doubts. When I started using the app, Anna was also very quick to respond to my requests. I highly recommend BON to potential users, especially for their top-notch customer service!
Hello CURVA FABULOUS,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Support is absolutely amazing, shout out to Cara who always goes above & beyond! If there's ever an issue reaching out is easy & you'll always get the best support possible.
Have been using this app since it was first released, it has only gotten better with time :)
Highly recommend Bon!
Hello Titan Pop Culture,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Best customer service ever ! I had 2 requests for the use of the app, and Cara immediately helped me out. We discussed a few things together to make it as easy as possible for customers and i definitely recommend this app.
Hello Sparkle Studio,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Outstanding support from Cady, Maxxie, Sophie, and others. Fast service, always responsive, and they consistently help me with my questions.