Recenzje (1 557)

Ogólna ocena
4,9
Liczba recenzji z daną oceną
  • 97% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
15 lipiec 2022

So far, this app is super user friendly. Simple, and straight forward. Anna was extremely efficient, kind and knowledgable (thank you!). To a successful brand launch and customers!

Satin Crush & Co.
Stany Zjednoczone
4 miesiące korzystania z aplikacji
BON Loyalty odpowiedział(a) 18 lipiec 2022

Dear Satin Crush & Co.,

We thank you for making our day great and giving us good vibes before the next amazing week! It is very motivating and warm words of yours, and we are super happy to know that they are addressed to us ^^

Allow me to thank you once again for a five-star review - and please feel free to contact us via live chat or email help@bonloyalty.com. We are always happy to see you 😍

Cheers,
Mia
BON Team.

Edytowano 11 październik 2023

After looking at several rewards apps, BON looked like the one for me. Simple, yet contained all the elements of a rewards program I wanted. Genie helped me through the whole process of getting BON in my store, and she did it with patience and understandable explanations. She’s a top customer service rep for sure! Customers are signing up for my rewards program, and Genie is still available when I have questions. Thank you, BON and Genie!

HOCO Boutique
Stany Zjednoczone
4 miesiące korzystania z aplikacji
BON Loyalty odpowiedział(a) 14 czerwiec 2023

Your review made our day ️🏆. We’ve passed your comments on to our team (and Genie!) so they can enjoy the good vibes too. Comments like yours make our work worthwhile. We love that you enjoy using the BON app and found the 24/7 Support Live Chat so useful. We couldn’t provide this service without great customers like you!

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Liam
BON team

20 marzec 2023

I had a bit of some issues and they fixed the issues very quickly and with ease. They made the process go very smoothly. I would recommend BON to everyone!!!! Emile is who assisted me and she was super helpful and amazing to work with! I couldn't have asked for a better experience!!!! Thank you so much Emile! You are the best!!!

CLR * CRYSSI LYNN DESIGNS
Stany Zjednoczone
4 miesiące korzystania z aplikacji
BON Loyalty odpowiedział(a) 20 marzec 2023

Hi ^^
Thank you so much for your review! We are all so happy that our app (especially Emile) - can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants.
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com 💝
Best regards,
Mia
BON team

21 lipiec 2022

I think this is the best loyalty or store credit app in shopify app store.
I used many similar apps some of those are quite expensive but it's free. Much better than paid apps. I really recommend this app. Best customer service as well.

EmpressKorea
Korea Południowa
4 miesiące korzystania z aplikacji
BON Loyalty odpowiedział(a) 22 lipiec 2022

Greetings EmpressKorea team,

Thanks a lot for praising our work! You're the reason we wake up with smiles every morning. Being able to assist you in your business is the highest prize for us ❤️

Our assistance does not have an end. We are always here for you in case you need us. Please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Yours sincerely,
Mia
BON Team

Edytowano 13 wrzesień 2022

Hands down! The best customer service by far. Emile and Andy were able to fix my dashboard in less than 5 mins. Thank you for all the help!!

Lumibella
Kanada
4 miesiące korzystania z aplikacji
BON Loyalty odpowiedział(a) 8 wrzesień 2022

Dear Lumibella,

The BON team is sincerely sorry for any inconvenience you may have felt while using the software. Please allow us to explain why you temporarily could not access the BON dashboard.

As we already announced via email, since Monday, we've had a significant update, BON has just been integrated into the internal Shopify admin page interface! This update may cause a few problems, such as delayed loading times or briefly unrecorded in-app actions. The BON app may become unavailable for a few hours in some stores. However, this issue was already aware of in advance and the app will soon be back to normal when the maintenance is done. Please allow us just a little more time, your case is our top priority.

Again, we truly apologize. Our team is working very hard to quickly solve the problem and we will get back to you as soon as I can when the app's performance is back to normal.

If you need immediate support, do get in touch with us via help@bonloyalty.com. Our Support team will reply to you in a few minutes!

Cara
BON Team

Edytowano 1 listopad 2022

super easy to use and install. I can't wait for my customers to start utilizing their loyalty program! Anna assisted with any setup questions I had. She was very helpful!

A Diamond in the North
Stany Zjednoczone
4 miesiące korzystania z aplikacji
BON Loyalty odpowiedział(a) 1 listopad 2022

Dear A Diamond in the North,

Thanks a lot for sharing your sweet compliment about our product and Anna's support!!! Your feedback helps us grow. Being able to assist you in your business is the highest prize for us.

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

Edytowano 6 grudzień 2022

Todo muy facil y rapido. La configuracion, preparcion y todo lo demas muy intuitivo y bien desarollado. Y Daisy me ayudo en todo, paso a paso.

Minimity
Zjednoczone Emiraty Arabskie
4 miesiące korzystania z aplikacji
BON Loyalty odpowiedział(a) 6 grudzień 2022

Good day to you!

It's so great to have you with us and we can't be any happier to have satisfied you with BON 🌸 Thank you a lot for entrusting in our app!

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Warmest regards 🌞
Mia
BON Team.

31 sierpień 2022

I have just installed the app, so still learning how to use it. But so far, it has been good. Plus Ann was really helpful

Lil Creations
Nowa Zelandia
4 miesiące korzystania z aplikacji
BON Loyalty odpowiedział(a) 2 wrzesień 2022

Hi Lil Creations,

Our whole team is thrilled to receive such a great compliment from you❤️ Especially Anna, she shared with us that you're so friendly to talk with, and your feedback just makes her jump with happiness. We truly appreciate that!

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

Cheers,
Mia
BON Team

13 październik 2022

This app does exactly what any business would want it to do - Reward the customers with little effort. It's easy and intuitive and I look forward to having customer take full advantage of the program

Pokemon Breakers
Kanada
4 miesiące korzystania z aplikacji
BON Loyalty odpowiedział(a) 17 październik 2022

Hello,

Thank you for taking the time to share this amazing review. If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

30 czerwiec 2023

New to the app but so far smooth sailing! The setup was extremely straight forward and quick. The interface looks great and pretty customizable. Anna from the support team was an absolute gem and went an extra 5 miles for me. She was super friendly, funny, and most importantly helpful! Very impressed and excited to be using this platform.

IN STYLE WITH KYLE
Stany Zjednoczone
4 miesiące korzystania z aplikacji
BON Loyalty odpowiedział(a) 6 lipiec 2023

Thank you for a lovely review!💕
So glad you found BON useful, we strive to actually bring value and enhance shopping experience for customers. Our Support team (especially Anna) will be delighted to see your praise!

We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.

Have fun exploring our app,
Mia
BON Team