BON Loyalty Program & Rewards
Spełnia najwyższe standardy Shopify w zakresie płynności, łatwości użytkowania i korzyści dla sprzedawcy
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Changing my review, I think the app is ok and customer service is good. However, there are little things that the apps lack and it has the wrong format, instead of trying to improve it, they want to charge it.
I already paid one thing for a change that was obvious they should have, when i asked to give the option to send emails to the clients on certain points earnings instead of sending an email for everything (this is so spammy), they wanted to charge me again
Probably will look for a better app in the future.
Hello Koreabe,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Very limited App. Also it requires access to data that it does not need to create or fulfill it's purposes. It should not be allowed access to our Theme or Order details and fulfillment details of our customers. It ONLY needs the data of the customers who sign up for the loyalty program! Nor should it be able to identify our IP address and device.. Delete this App!
Hi Tech Wellness,
We sincerely apologize for any unease about data access and want to assure you that we only requested access to specific sections necessary for properly integrating our loyalty program with your theme and order data.
1. Your request to add loyalty sections to the customer account page required us to evaluate its feasibility in your theme.
2. We requested access to your Shopify orders to ensure we can support you in cases where there may be concerns with order point rewards. You also asked us to optimize the refund point calculation for your store, which is directly linked to your orders, and that’s why we needed access to carry out this task thoroughly.
3. Regarding your concern about access to your IP address and device information, please know that we strictly follow Shopify’s privacy guidelines and do not know such details unless you provide them.
4. You mentioned some limitations in our app; however, we're committed to expanding its features and offering customization options for greater flexibility. This includes the ability to create new features if they align with our development and are feasible within Shopify. We had discussed customizing your email settings but haven’t heard back.
We genuinely hope to hear any further feedback you’d like to share because your experience is our top priority.
My customers reported difficulty using at checkout. Where the cart would flip out and not show the correct items in the checkout screen.
If this continues the app is completely useless and pointless.
Hi OppaiStudio,
We noticed we hadn’t heard from you through our usual email or chat channels recently, so we were a bit taken aback when we saw your feedback.
We're sorry your customers had a rough checkout experience and understand how important a smooth process is and are here to ensure it happens. Just to clarify, the checkout page is managed by Shopify, not BON. We conducted tests on our end and were able to apply BON discounts at checkout without encountering the issues mentioned in your review. We’ve sent you a screen recording showing the entire process via email.
Could you please confirm if this addresses your concern? If there’s anything else you observed or additional details you can provide, we would greatly appreciate it. We genuinely want to ensure everything works perfectly for you and your customers.
We're looking forward to hearing from you.
The app is okay, test thoroughly to make sure it works for you, they dont let you set 100% rewards for products, you have to set a specific dollar amount so if you have price changes you need to change every single reward.
Hi Intelligent Nutrients Pro,
Thank you so much for sharing your thoughts on adjusting the Free Product discount to a percentage rather than a fixed amount. We really value your input, and our Product team has found the best way to address this.
We’ve been trying to get in touch with you since April 2nd but haven’t heard back yet. We kindly hope you can check your inbox at your earliest convenience as we’re committed to resolving this for you.
Thank you so much for your attention. We're looking forward to hearing from you.
le système est planter et personne pour aider
Je vous remercie sincèrement d'avoir envoyé votre retour ! Notre équipe de support est disponible en ligne en permanence, mais nous n'avons pas encore reçu de demande d'assistance de votre part. Afin de vous fournir une assistance rapide et efficace, je vous prie de décrire plus en détail le problème que vous rencontrez afin que nous puissions le résoudre rapidement. Alternativement, nous pouvons organiser une réunion sur Google Meet pour vous guider dans l'utilisation de l'application de manière rapide et pratique.
☘️ Merci beaucoup, nous attendons avec impatience votre réponse.
This app keeps no record of emails it sends out to customers and no chronological record of customer actions.
[Update Feb 02]
Dear Hope, we have exported data reports on customer activity and emails. Ready to send to you! Please chat or call us whenever you have any further feedback. Thanks a bunch!
[Update Feb 01]
Hope my emails didn't get lost in your inbox. We've sent reports regarding customer activity. As for the email history, we're developing a feature for you to view it online through the app and will also send you reports in the form of data files. If you receive our data file, please let us know. Thanks so much!
---------------------
[Jan 30th]
Dear Miracle Botanicals Essential Oils team,
While the email analytics system is under development and will be ready to launch this Q1/2024, a record of customer actions was sent to you immediately upon your request on January 30th. Here you can find all the history of customer activities such as earning points, redeeming points, and referring friends... Kindly check again and let us know if you need any further data, we are always ready to prepare detailed reports for our precious shop owners.
Customer feedback is truly important and we cherish each of your recommendations. With 24/7 service, we could chat or meet to discuss further. Would you be open to having a conversation, allow us a chance to explain any misunderstanding? 🙏
Great friendly team and easy to use app. They have helped my team out when we needed it.
This app has a function I need while other apps in the same niche does not have.
Thank you for the supporter to help me understand the app quickly
Amazing app and the design is really professional. The support is awesome. Hazel is the best. Highly Recommended. A+++
Good day to you JDStore Fashion,
Anna and the whole BON team is incredibly thankful for the kind compliment you shared today. We are delighted to know that you enjoyed talking with Anna.
We consider customer satisfaction a top priority. We are always looking for opportunities to exceed our customers' expectations, with your feedback, it's ecstatic for us to know that customers notice our efforts.
For further questions, feel free to contact us via live chat or help@bonloyalty.com. We will always be waiting for you.
Cheers,
Mia
BON Team.
Just started using and they were super helpful! (It's a Sunday and still getting superb support... yes, sadly I work weekends - welcome to being a PhD student with a side job in web development... thank you for all your help but I hope you get some rest at some point Cara), so far BON seems to be great! I hope it lives up to what my expectations have been set at so far - will come back with an update (if I don't forget) soon!!! - Would recommend. 9/10
Hello skinbunnydevelopment,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Very good application, with superb customer support, thanks to Sophie for her kindness and responsiveness !
Hello Jardin Sans Fin,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Thank you Sophie it's very good service
Hello Maiyko,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Mia was fantastic to work with. Answered all my questions and was very patient. I would highly recommend the Bon Loyalty App as their customer service is excellent.
Hello Golden Lychee,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
I appreciate your work. You are kind and provide the service with love. hazal
Hello Serotin,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
I have tried many loyality apps, but nothing have fit in my business except this app.
With a very great help from Sophie, I am finally in the air with my Loyality and Rewards program.
Easy to set up.
Sophie also help to remove a watermark as a gift for me.
Very kindly and fast reply.
Hello lotuskronengaard.dk,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Great app, great and fast support. Easy configuration. I reccomend BON
Hello PillePax,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Chelsea is the best. Excelent APP
Hello Ampliplay,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
I love the app! It is so easy to use and set up with your branding. The best part about it all is the level of customer service. Cara and her team are incredible and I am so grateful to them for everything they have done thus far!
Hello Herbal Wave,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Very good application, very advantageous. Good assistance, thanks to Anna for helping me
Hello Ruwach Elohim,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
I spoke with Mia, she had super fast responses, very friendly to speak to and super helpful, answered all of my questions very thoroughly
Hello The Fairy Nail Mother Supplies & Education,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Great support. Love it
Hello Myshop,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Best customer service ever ! I had 2 requests for the use of the app, and Cara immediately helped me out. We discussed a few things together to make it as easy as possible for customers and i definitely recommend this app.
Hello Sparkle Studio,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Une application parfaite et un support client incroyable
Bonjour cosmétiques Omorfiá,
Merci beaucoup d'avoir pris le temps de nous laisser un si merveilleux avis 5 étoiles !
Si jamais vous avez besoin d'aide ou si vous avez des questions, n'hésitez pas à nous contacter. Vous pouvez discuter avec nous directement via notre site Web ou nous envoyer un e-mail à help@bonloyalty.com. Nous sommes là pour vous aider de toutes les manières possibles !
great support team. in special, Cady. They assist you perfectly
Hello Bakus Vinum,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
I had a wonderful experience with BonLoyalty, and I want to highlight the exceptional customer service I received from Anna. She was very helpful and friendly, assisting me promptly with a small issue. Highly recommended!
Hello Area529 Store,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Hi, I am not using the app, how can I delete all the data in my site?
Thank you for your wonderful 5-star review along with your question.
We prioritize your privacy and have a strict and transparent privacy policy, which you can review at https://bonloyalty.com/privacy-policy/. Please rest assured that once BON is uninstalled, all your data will be automatically deleted from your settings and theme.
We noticed that you've uninstalled BON, and we would love to understand if there's anything we can assist you with. We are committed to helping you maximize the effectiveness of BON for your store's success and would appreciate the second opportunity to support you further.
wonderful attention and support from Cady
Hello Mi tienda,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
SOPHIE WAS AMAZING!! prompt customer service and tackled my issue straight away, i have only just installed BON but im confident ill stick around.
Hello SneekPeek,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
The customer service is cool. I was talk with Anna and she is so nice. And I love the visuals of this application and best of all, this application is easy to use.
Hello Moe Mae,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Anna has been quick & helpful
Hello TaiLux.com,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
very nice and very quick with service appreciate you
Hello Rainbow Crafts
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
great cx care by Anna!
Hello Pace
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
I would like to express my deep appreciation for the outstanding application you have made, and I would also like to thank { Maxxxie } for her kindness and valuable help. I wish you continued success in your ongoing efforts to support and develop our business.
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
The app is just fantastic ! It looks just beautiful and you can literally adjust EVERYTHING! I looked at a few apps but this is definitely the most aesthetic one. On top of that it literally makes FUN participating for your customers in the loyalty Programm because the action buttons are just made to press on. I tried it if the point of view of a customer for my ship and I just loved it and immediately wanted to upgrade my subscription plan for this app. The customer service is also outstanding and very nice and helpful! don‘t look any further, get this app !
Hello GOLDZ
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Customer Support fantastico, Cady ci ha risposto anche a mezzanotte!
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
For the last few days, we have been looking for a loyalty points app, finally, we found BON at 3 A.M, her service (Maxxie) absolutely amazes me; she & her team can fulfill what I've been looking for: a customizable widget, built for Shopify, affordable price, live chat 24/7 (almost), even their back-end UI is so so great. They put their heart into this business! I will wait for you in Bali.
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Thanks to Maxxie for removing the watermark on the Loyalty Rewards app. It's an amazing app so far! i love the colors & also, it's really simplified!
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Chelsea was super nice. I certainly recommend :)
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Great loyalty app and Anna S is very helpful in the chat
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Super cool app and its really easy to use and setup. Also, great customer service. I spoke with Maxxie, and she was very helpful and transparent in her explanations. Definitely recommend!!
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Maxxie Was the best support Ever ! Thank you for having that valued employees !
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Nice app easy to install and the support is awesome: #Anna :)
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
great support and so far the app is working great and not too pushy to the costumers
thank you <3
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Εκπληκτικό customer service μέσω chat, παρόλο που ήταν Κυριακή η Άννα με βοήθησε απόλυτα σε ότι χρειάστηκα. Συνιστώ να το δοκιμάσετε.
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
it was nice talking to Anna one of the members of this great project program, i am really impressed on how smooth and fast they work, for me efficiency and consistency are main positive points that make them apart from others, not to forget the creativity part and efforts they have put to make a ideal program to attract more customers and overwhelm audiences all around the world.
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Maxxie quickly assisted me; the customer service is fast and responsive. The UI of the app is straightforward, intuitive, and easy to use. The level of personalization in the free plan is good, and I believe it offers good value for its cost.
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Anna from Asia, She’s an amazing customer service person, she attended to me perfectly and the problem I had was resolved without hassles. 5 star for you Anna and to BON: Loyalty. Thank you Anna. You rock!!!
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Works great! I can reward my costumers with exclusive items with the rewardprogram! The refferal program also works great and it helped me a lot with getting new costumers! Maxxie, Cara and the rest of the BON team helped me perfectly with removing the brandmark for free!
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Great App!
i can assure you all if you want to grow and excel your business. this is it."key point'' the customer support team is amazing! they will swiftly help you through every step of the way. BIG BIG! shoutout to Lindsey!
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Great
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
These guys are great! The support is just amazing. Thanks to Anna by the way. My platform is now running as it should
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
App was glitching so bad it would constantly log me out of my Shopify app and ask me to sign in again. When I put the loyalty widget on my website it also started glitching. NO
Dear Peolet,
I hope there have been no misunderstandings during your experience. Our app continues to operate smoothly across 5000+ stores, and our team is committed to assisting you until the loyalty program functions seamlessly.
To ensure prompt assistance, could you please provide further details about the issues you're encountering? It's unusual for any app to log you out of your Shopify account, and upon review, we observed that you've installed several apps that may potentially conflict with each other and disrupt the display of the Loyalty widget on your website.
The BON team is eager to work together to address any misunderstandings. Please chat or call us when you are available.
I absolutely love this app. It is exactly what I needed for my customers. It gives so many options for reward point earnings whether you use the free version or paid! The customer service is absolutely wonderful. I honestly, can't boast enough. I needed my email changed to my website's and the agent I got named, Cara, was absolutely amazing! It got worked out quickly as well. I would highly recommend Bon Loyalty Rewards!
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
great support Anna ;)
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Not only does this app allow our business to reward customers for both referrals and purchases- BON’s customer service is outstanding. I wanted a custom button made for my site and BON created it happily and free of charge!
Hello,
Thank you for taking the time to share this positive review. If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.
the most kind and effective customer support in my life
Hello,
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.