Classificação geral
4,9
Número por nível de avaliação
  • 97% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
25 de março de 2024

A fantastic app once it is up and running. Without lots of hidden charges and subscriptions. Maxxie was a huge help and very patient in helping me get the app up and running within a short space of time. Thank you so much Maxxie

TCM Schoolwear
Irlanda
Aproximadamente 6 horas usando o app
BON Loyalty deixou uma resposta 8 de abril de 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

24 de abril de 2024

A great experience so far. Customer service by Mia has been wonderful, she was immediately on the support chat asking if I had any questions or concerns. I asked about an extension for trial and they quickly added more time, no questions asked. Great user interface, navigation seems easy and customization seems broad and intuitive. Thank you!

Cookie Cottage
Estados Unidos
Aproximadamente 1 hora usando o app
3 de janeiro de 2024

Throughout the installation process and setting up the environment, we have been helped in an unbelievable positive and speedy way by support agent Chelsea. During the chat, she was very supportive and provided clear information. Thanks to her support, our BON Loyalty Program is now active.

We are glad we chose BON as our loyalty program and would recommend it to others

MMA Beauty
Países Baixos
2 meses usando o app
BON Loyalty deixou uma resposta 14 de janeiro de 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

16 de abril de 2024

Wonderful customer service and support!

LEFEET
Hong Kong, RAE da China
3 meses usando o app
7 de março de 2024

Works great! I can reward my costumers with exclusive items with the rewardprogram! The refferal program also works great and it helped me a lot with getting new costumers! Maxxie, Cara and the rest of the BON team helped me perfectly with removing the brandmark for free!

Bourdon
Países Baixos
Aproximadamente 14 horas usando o app
BON Loyalty deixou uma resposta 8 de abril de 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

5 de abril de 2024

Priced reasonably for all the important features you need.
special thanks to Anna and Maxxie for being very responsive and helpful.

Yggdrasil Leaf Company
Singapura
Aproximadamente 13 horas usando o app
BON Loyalty deixou uma resposta 8 de abril de 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

22 de fevereiro de 2024

Easy to use and excellent customer support. Emile was attentive and responded quickly to my questions.

Heirloom Amalgam
Estados Unidos
14 dias usando o app
BON Loyalty deixou uma resposta 8 de abril de 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

24 de janeiro de 2024

Great service and they are helping us with repeat business! WIN WIN! Anna was so helpful! She went above and beyond to make sure we were satisfied!

Plus 1 Golf Gear
Estados Unidos
3 meses usando o app
BON Loyalty deixou uma resposta 29 de janeiro de 2024

Hello Plus 1 Golf Gear

Your 5-star review put a smile on our faces! Thank you for your kind words and support 😊✨

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

14 de fevereiro de 2024

The service is exceptional. I got prompt replies with clear directions for my needs. Anna was the best!

Jaycee Naturals
Estados Unidos
9 dias usando o app
BON Loyalty deixou uma resposta 20 de fevereiro de 2024

Dear Jaycee Naturals,

Thanks a lot for sharing your amazing feedback about our work!!! Your recommendation helps us grow. Being able to assist you in your business is the highest prize for us.

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

Data de edição: 9 de janeiro de 2024

Great customer service!!!!! I had an issue and they worked hard to connect with me and resolve the problem.

Kiesha's Beauty Bar
Estados Unidos
8 meses usando o app
BON Loyalty deixou uma resposta 9 de janeiro de 2024

Dear Kiesha,

BON firmly believes in user-friendly policy. Our refund policy is transparent and aimed at safeguarding user rights. We're always here to assist you if you could provide further details about your case.

From what we can see, you forgot to downgrade the app after the trial ended in May 2023. It wasn't until Jan 07, 2024, that you reached out with a short message. With these limited details, we genuinely hope to connect with you directly to hear more from you.

Hope to hear from you soon.

Sincerely,
Cara
BON Team