Avaliações (1.558)

Classificação geral
4,9
Número por nível de avaliação
  • 97% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
13 de abril de 2023

Fantastic app! User-friendly interface and great functionality. Highly recommend to anyone looking to streamline their daily tasks

Cipelice
Croácia
19 dias usando o app
BON Loyalty deixou uma resposta 13 de abril de 2023

Hi Cipelice,

Thank you so much for your feedback! I'm so glad that our app and support service have satisfied you. Your satisfaction is a huge motivation for us to keep up the good work and make BON become better in the future.

If you need us, feel free to reach out to us via chat or email at help@bonloyalty.com.

Best regards,
Mia
BON Team.

24 de maio de 2022

Great App, customer care is excellent too(thanks to Cara and the whole team). It is difficult to figure out a better product for this purpose. Highly raccomanded.

Click Hair
Itália
18 dias usando o app
BON Loyalty deixou uma resposta 26 de maio de 2022

Hi Click Hair team

You made our day with your trust in our app and your awesome review! 😋 Our team, especially Cara, is all happy to know that you are satisfied with our support!

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team.

27 de junho de 2022

The app is beautiful and sleek with most of the features you need. The app is still lagging and I need to refresh the app sometimes to make it response. I wish that point earning is more flexible. X points earn each 1 unit currency does not work well with all currency. It would be better if it can be set X points earn each Y unit currency. Daisy from support team is very helpful. She assured that the program speed issue is temporary and it will be solved. I'm looking forward to use the app after they finished the big updates which slow down the app.

Fyne Fories
Tailândia
18 dias usando o app
BON Loyalty deixou uma resposta 30 de junho de 2022

Good day to you Fyne Fories,

Thank you very much for sharing your experience with everyone and for your thoughtful and constructive feedback! It will definitely help other merchants as it already helped us with a great push and a source of motivation to try harder and make your experience with us even better. Daisy is very happy to see customers being satisfied with her effort. It does our job so interesting and pleasurable 🤗

Don't hesitate to reach out to us via chat and email at help@bonloyalty.com whenever you need our assistance :)

Cheers,
Mia
BON Team

12 de abril de 2022

Bon is a user friendly app, it is easy to use for the all setting which i looking for, also the customer service is friendly and fully support.

AureliaBeauties
Hong Kong, RAE da China
18 dias usando o app
BON Loyalty deixou uma resposta 12 de abril de 2022

Good day to you AureliaBeauties,

Thank you so much for taking the time to provide feedback. As we strive to provide the excellent service to all our customers, it's pleasing to know you're happy with our support. We look forward to accompanying with you in this journey.

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Cheers,
Mia
BON Team

7 de novembro de 2022

so far so good, the app is easy to setup and navigate and the support team was quick and amazing to assist me

itsFactore
Bulgária
18 dias usando o app
BON Loyalty deixou uma resposta 7 de novembro de 2022

Good day to you itsFactore,

Thank you very much for such great feedback on us and on BON. We all put an effort to enrich it with cool features that would be really helpful for your business. Every minute of that effort brings us true pleasure and we are incredibly lucky to have customers like you who can see it and who enjoy the experience here with us. Wishing you a fantastic week ahead 🙌.

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Mia
BON Team.

Data de edição: 6 de junho de 2022

The app works great, it does anything you could need for a loyalty app. Support was also the best, they helped me get the widget set up as a button. 10/10 customer service Daisy and Cara were great.

Terramar Imports
Estados Unidos
17 dias usando o app
BON Loyalty deixou uma resposta 9 de junho de 2022

Good day, Terramar Imports team

Thanks a ton for this amazing review. I'm delighted to hear our app's features and service were provided in a timely manner. Daisy and Cara were extremely excited to know about this! We always strive to provide the best support to our customers, as it is our top priority.

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team.

15 de março de 2023

Anna and Cara solved my problem within minutes and I was on my way! Thank you so much for the great customer service!!

LuceLumi
Estados Unidos
17 dias usando o app
BON Loyalty deixou uma resposta 16 de março de 2023

Good day,

You made our day with your trust in our app and your awesome review! 🌞 Cara and our team are all happy to know that you are satisfied with your BON experience!

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!

Best regards,
Mia
BON Team

8 de março de 2022

Really easy to install app and has amazing customer service :) Thanks Emile and Daisy! Has a lot of great features that would normally be paid.

Ruth | Sustainable Period Care
Canadá
17 dias usando o app
BON Loyalty deixou uma resposta 8 de março de 2022

Dear Ruth | Sustainable Period Care Team

Thank you so much for writing us such an awesome review and giving us good vibes this morning 🤗 Being able to assist a lovely customer like you in your business is our happiness. We'll work harder every day to continue providing you with the product and service you deserve.

If you have any further questions, please feel free to leave us a message via live chat or an email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

27 de julho de 2023

BON Loyalty has the best customer service by far! I have had three loyalty programs in total - BON Loyalty is my third - and they are the quickest and most knowledgeable. I love that my chat did not automatically close with my helper Genie. It also retains my previous conversations from the past (my previous reward programs would delete the conversations). Genie was very patient with all my questions, provided numerous helpful links for applying rewards to a customer's purchase, uploading a preexisting customer/point csv, and so much more. Thank you Genie!

Bloom Boutiques
Estados Unidos
16 dias usando o app
BON Loyalty deixou uma resposta 31 de julho de 2023

We are absolutely thrilled to have received your amazing 5-star review! At BON, we strive to deliver a memorable experience to each and every customer, Genie's efforts are a true reflection of our values, and we couldn't be more proud to have her as a part of our team.

We are really grateful for your trust in us and for giving us the opportunity to serve you. If you have further questions, please drop us a line via live chat or email help@bonloyalty.com. We are always ready to support you!
Liam
BON team

Data de edição: 26 de janeiro de 2022

This app is really complete, full of possibilities and it's free too! The support is 100% efficient, Dale helped me really well! Works really well for me!

Eightlines Store
Itália
16 dias usando o app
BON Loyalty deixou uma resposta 26 de janeiro de 2022

Hi Eightlines Store,

Awww, thank you so much for the compliment🥰Your satisfaction is the biggest motivation for us to keep ongoing. I’ll make sure Dale receives your feedback, he’ll be thrilled to read your kind words.

If you need any further assistance, we're always more than happy to help you via chat and email at help@bonloyalty.com. Once again, your satisfaction is our pride and joy!

Cheers,
Mia
BON Team.