BON: Loyalty Rewards Referrals
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Excellet app, provide a lot of features for a completely FREE! And very efficient customer service assistance. Hope will add a feature for reward customer who leave review for store product.
Dear 電器熱 Fever Electrics,
As customer satisfaction is always our highest priority, we're all really happy knowing that our support team can be able to give you prompt assistance. We loved being of service to you and we hope to assist you again soon. Thank you a lot for this fantastic review 😊 BON still has a long way to go and I hope that we can launch the leave a review earning rule for you soon!
We're always more than ready to assist you via live chat and email at help@bonloyalty.com.
I hope you have a wonderful day ahead!
Best regards,
Mia
BON Team.
I recently installed the app and Daisy was very kind to assist with my queries and unlock features for me so that I can better use the app. The app is easy to set up and use, and the dev team and Daisy are friendly and amazing! All my queries were addressed really quickly and she went above and beyond. Thanks
Hi to you guys, Hi Buy Mama team,
Thank you so much for taking the time to provide feedback. As we strive to provide the excellent service to all our customers, it's pleasing to know you're happy with our support! We look forward to accompany with you in this journey ^^
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Cheers,
Mia
BON Team
I really love this app. I had a little issue which Sunny helped me with. She was so sweet. And it was actually something I had to change in my Shopify. I would highly recommend this app!
Good day to you Plush & Proper!
Thank you so much for leaving us a 5-star review! Yes, we do agree that Sunny is so sweet :). She will be really excited to read your awesome feedback tomorrow morning. With your precious support, our team would definitely try harder to provide better features and also better services.
If you need any assistance, we will always be waiting for you at live chat or email help@bonloyalty.com. It's always our pleasure to assist you!
Cheers,
Michelle
BON team
Very good app! Its all about the pricing on this one. For free this app is probably the most perfect app you will find in regards to Points / Rewards.
Smile is nothing to this in regards to the price.
Although I need to say that the speed is quite slow. On the Reward site, you will need to wait 10-15 Seconds for a reward to appear correctly after you purchase it. Also the Icons are lagging and not working properly. But the Support told me they are on it and will be working to fix it asap! Also customisation as font size etc is only available for custom css, but that's quite hard for beginners. All in all a very good app, I would love to see Updates for the VIP Tiers etc, if that hops in I will be giving 5/5 stars.
Hi Black Turtle Clothing,
Update: We've sent you a follow-up email, in order to assure you can get the best support from us. Could you let us know your thoughts on this? We'd really appreciated it!
Our team is all grateful to have you with us and it is always our pleasure to support you. Thank you for your thoughtful feedback! We acknowledge that there are many things we need to improve in order to make our precious merchants fully satisfied. Regarding the issues you are encountering while using BON, Kyle is working on them at the moment, we will inform you immediately when they are fixed. For more information, currently we are developing the VIP Tier feature, and we would love to keep you updated when it is launched.
If you need any assistance from us, please contact our team via the live chat or email us at help@bonloyalty.com. We are all looking forward to having a chance to support you further and get you fully satisfied with our app and service!
Best regards,
Mia
BON Team.
Your loyal customer base is outstanding. Customers often ask for you by name and you have a lot of repeat customers as a result. Great job! Perfect, Nice app and Recommended. ThankYou So Much :)
Dear London Labs
Your review made our day! ✨ We are so happy you are enjoying our app! We can't wait to see how our app could help you in increasing customer engagement.
May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
All the best,
Mia
BON Team.
Just installed the App and have been taking my time customizing it. I spoke to Genie and later with Anna which were both extremely helpful! Setting these apps can be extremely stressful sometimes but these ladies made it a breeze!
Thanks for your great review of our Support service. We’ve passed your kind words on to our team. Anna and Genie are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in future, we value our customer’s feedback for helping us to keep improving our BON Loyalty app!
We are just one message away via live chat or email address help@bonloyalty.com
Liam
BON team
Just starting to use the app, it's user friendly and a lot of customisation.
The customer service was great. Daisy was helping me to set up, she responded very fast and gave me the information more then i asked.
Good day!
Our team is so thankful for your opinion, this is valued greatly and it really motivates us. We're happy that you can get prompt support from Daisy, and we'll definitely work harder to provide more features and a satisfactory standard of service to you!
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance 💪
All the best,
Mia
BON team
Bon were really helpful in smoothing the transition from another loyalty app that we had been using. Their chat/support system was very consistent and fast over the 2 days of our transition.
Good day!
Thank you so much for leaving us such an awesome review! Your precious feedback motivates us to keep on improving the app and our support team.
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com. Your satisfaction is always our highest priority!
Best regards,
Mia
App has many great features, especially the speedy customer support! Emile was great in helping us set up the app and responding to our queries.
Hi Forbidden Hill,
Allow me, on behalf of our team, to thank you for such kind and warm words addressed to us 😊 We and Emile were very pleased to read your amazing review! It is lovely to know that her prompt support has impressed you 💐 We will do our best to continue to justify your trust and delight you with an impeccable level of service. Thank you one more time!
If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.
All the best,
Mia
BON Team.
This App is super simple to put together. You can manage all your rewards and discounts. You can also set up to your preference on color schemes and whatnot. When I had a question about getting the icon to show up on my page, Anna was super helpful with showing me how to get that up. I know if I have a question or concern, I can feel comfortable asking Anna in the future.
Good day to you, Up North Country Bling team,
Our team and Anna would like to express our gratitude for your amazing feedback. We are really happy that you put your trust in BON Loyalty! Our team will continue to work harder and provide better services to our merchants 🌸
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com
Warmest regards,
Mia
BON Team