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This app is so easy to set up. No coding is required. I have tried to set up other apps, and the experience has been painful. So far so good!
Hello Soundfulnesscandles
Thank you for taking the time to share this sweet review with our team. We hope that your new store will have a successful grand-opening! And that the BON app can contribute to your business!
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Liam
BON Team.
My current Loyalty and Referral APP has some issues, so I'm looking to switch to other app. I came accross BON and it has almost all the features I'm looking for. I'm willing to pay for the features but BON amazingly offers those features for free. Appreciated for offering such a wonderful app for small shop like us. Their service is also top notch. Anna, Emile, and Daisy have been very helpful. Thank you! The only thing I'd like to recommend is to add customized point earning activities. In our case, we would like to offer points when customers leave us Google or website review. We look forwards to seeing this function down the road, and willing to pay for the advanced function. Overall, highly recommended if you are looking for a app to help you in Point Earning, Referral, and VIP Tiering.
Hi 瑋思影像|Metal Print Studio,
Thank you so much for this precious feedback! Your kind words are priceless. The whole BON Team, especially Anna, Emile and Daisy! We are jumping of happiness to see such a dedicating review from a kind customer like you. It is our pleasure to support such a great customer like you. Our team always tries our best to provide the support you deserve, so that it can meet your expectation.
We are delighted to know that your customers love our app, it really gives us a huge motivation. About the point earning activity - leaving a review, our production team has taken well note! We'd like to send our dearest wishes to your lovely business and hope that BON can help you on the journey.
For further questions, feel free to contact us via live chat or help@bonloyalty.com. We will always be waiting for you ^^
All the best,
Mia
BON Team.
Dale was very prompt in helping me remove the branding and offering extra assistance as I set up the app and converted my customer database over.
Greetings Diamond Painting Bling Art
Dale and our team truly appreciate that we can accompany such a kind-hearted customer like you 🤗 We're so glad that you are enjoying your experience with BON till far. Your precious support motivates us to keep on developing the app and providing better services to our precious customers. We'd like to send our sincere wishes to your lovely business.
May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Best regards,
Mia
BON Team.
We decided to trial BON loyalty app for our site, and needed a minor design customization. The staff is very responsive and the dev team got our request taken care of within 1 business day. So far we are happy with the tools and attentiveness of the team! Thank you to the dev team!
We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰
In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.
The software is free and the support team is very attentive. I really like it a lot and will be watching later to see if it works for my site.
Dear Ocoopa,
Thank you so much for taking the time to provide feedback! As we strive to provide excellent service to all our customers, it's pleasing to know you're happy with our support. We look forward to accompanying you on this journey.
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Cheers,
Mia
BON Team
This is an app I like very much, the support team is very good, but my website is running very slowly. After installation, my website speed dropped by 9 points. It was stuck and slow. The interface is very friendly, but I had to delete it.
Dear ITAPNO,
We're so sorry to hear that you've had a bad experience with BON :( Our dev leader is investigating and we're trying our best to find the solution for you.
We really hope you can give us another chance. You deserve the best support and we could not rest until that.
Our whole team looks forward to your reply,
Mia
BON Team
Although I am new to bon loyalty not long ago. But their interface is beautiful and functional. More importantly, its customer service is patient and humble, I think each of you is worth a try
Hi Remigifts team,
Thank you so much for your awesome review! I've heard that you're new to the loyalty program but you have given us a lot of amazing suggestions. It's our pleasure to have such a knowledgeable customer like you 😊. Please accept our deepest and sincerest gratitude for your thoughtful and detailed suggestions. We'll try our best to improve BON and continue to give you the kind of service you deserve.
If you have any further questions, please feel free to leave us a message via live chat or an email to help@bonloyalty.com. We are always ready to support you!
Best regards,
Mia
BON Team.
A simple to use and customisable app for loyalty rewards. Excellent and fast support to resolve a minor issue from Maxxie... thanks.
Dear Very Crafty,
Thank you so much for your lovely feedback! I'm so glad that you feel satisfied with our app's features, as well as our support team. We'd love to know more about your insight as we want to make BON exactly what you need for your business, so if you have any suggestions, please tell us ^^
In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.
All the best,
Mia
BON Team.
wonderful attention and support from Cady
Hello Mi tienda,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
The standout feature is their exceptional customer service – prompt, patient, and incredibly helpful. The flexibility also allowed my team to effortlessly customize our loyalty page perfectly. Plus, knowing that their support is there for ongoing assistance is a huge relief. BON is a must-have for anyone looking to create a stunning loyalty program with fantastic support.
Dear NProClub.com.my 🌞
We just wanted to drop you a quick note to say a heartfelt THANK YOU for sharing your wonderful 5-star review. Seriously, your kind words made our day around here!
If there's ever anything you need, whether it's a question, suggestion, or just a friendly chat, don't hesitate to reach out. We're here for you!
Liam
BON team