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My current Loyalty and Referral APP has some issues, so I'm looking to switch to other app. I came accross BON and it has almost all the features I'm looking for. I'm willing to pay for the features but BON amazingly offers those features for free. Appreciated for offering such a wonderful app for small shop like us. Their service is also top notch. Anna, Emile, and Daisy have been very helpful. Thank you! The only thing I'd like to recommend is to add customized point earning activities. In our case, we would like to offer points when customers leave us Google or website review. We look forwards to seeing this function down the road, and willing to pay for the advanced function. Overall, highly recommended if you are looking for a app to help you in Point Earning, Referral, and VIP Tiering.
Hi 瑋思影像｜Metal Print Studio,
Thank you so much for this precious feedback! Your kind words are priceless. The whole BON Team, especially Anna, Emile and Daisy! We are jumping of happiness to see such a dedicating review from a kind customer like you. It is our pleasure to support such a great customer like you. Our team always tries our best to provide the support you deserve, so that it can meet your expectation.
We are delighted to know that your customers love our app, it really gives us a huge motivation. About the point earning activity - leaving a review, our production team has taken well note! We'd like to send our dearest wishes to your lovely business and hope that BON can help you on the journey.
For further questions, feel free to contact us via live chat or help@bonloyalty.com. We will always be waiting for you ^^
All the best,
Mia
BON Team.
Dale was very prompt in helping me remove the branding and offering extra assistance as I set up the app and converted my customer database over.
Greetings Diamond Painting Bling Art
Dale and our team truly appreciate that we can accompany such a kind-hearted customer like you 🤗 We're so glad that you are enjoying your experience with BON till far. Your precious support motivates us to keep on developing the app and providing better services to our precious customers. We'd like to send our sincere wishes to your lovely business.
May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Best regards,
Mia
BON Team.
The software is free and the support team is very attentive. I really like it a lot and will be watching later to see if it works for my site.
Dear Ocoopa,
Thank you so much for taking the time to provide feedback! As we strive to provide excellent service to all our customers, it's pleasing to know you're happy with our support. We look forward to accompanying you on this journey.
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Cheers,
Mia
BON Team
Although I am new to bon loyalty not long ago. But their interface is beautiful and functional. More importantly, its customer service is patient and humble, I think each of you is worth a try
Hi Remigifts team,
Thank you so much for your awesome review! I've heard that you're new to the loyalty program but you have given us a lot of amazing suggestions. It's our pleasure to have such a knowledgeable customer like you 😊. Please accept our deepest and sincerest gratitude for your thoughtful and detailed suggestions. We'll try our best to improve BON and continue to give you the kind of service you deserve.
If you have any further questions, please feel free to leave us a message via live chat or an email to help@bonloyalty.com. We are always ready to support you!
Best regards,
Mia
BON Team.
A simple to use and customisable app for loyalty rewards. Excellent and fast support to resolve a minor issue from Maxxie... thanks.
Dear Very Crafty,
Thank you so much for your lovely feedback! I'm so glad that you feel satisfied with our app's features, as well as our support team. We'd love to know more about your insight as we want to make BON exactly what you need for your business, so if you have any suggestions, please tell us ^^
In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.
All the best,
Mia
BON Team.
The standout feature is their exceptional customer service – prompt, patient, and incredibly helpful. The flexibility also allowed my team to effortlessly customize our loyalty page perfectly. Plus, knowing that their support is there for ongoing assistance is a huge relief. BON is a must-have for anyone looking to create a stunning loyalty program with fantastic support.
Dear NProClub.com.my 🌞
We just wanted to drop you a quick note to say a heartfelt THANK YOU for sharing your wonderful 5-star review. Seriously, your kind words made our day around here!
If there's ever anything you need, whether it's a question, suggestion, or just a friendly chat, don't hesitate to reach out. We're here for you!
Liam
BON team
It's refreshing to have a highly functional and responsive app that does exactly what I need, without the typical price tag that comes along with most other apps. Emile was very helpful in assisting me with my one request and it was taken care of immediately. Great app and a great team. I also noticed no reduction in page speed after installing this app.
Good day to you Social + Co Boutique,
Thank you so much for this amazing review 😍 I'm delighted to hear our app's features and service were provided in a timely manner. Our support team and Emile are extremely excited to know about this! We always strive to provide the best support to our customers, as it is our top priority. This really gives us a huge incentive to make our app to become better for customers like you!
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.
Super amazing customer support. Loved chatting with Emile and got everything I needed taken care of in a few minutes at 10pm.
Good day to Pink Salt Riot
We would like to express our gratitude for your feedback. Special thanks for highlighting Emile support. I'm glad that she could help you promptly 🤗
Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Best regards,
Mia
BON Team.
This app looks like will works fine. I tried a few another and have some problems. With this the installation process looks easy. The support is great, Anna, helps a lot. Im still meanwhile the setup process, but as I see currently it could be a good solution for a loyalty program.
Thanks for the 5* stars feedback, your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future. We’ve passed your kind words on to our team, especially Anna.
We are just one message away via live chat or email address help@bonloyalty.com
Liam
BON team
Daisy, was amazing supporting me, great Job, fast and accurate answers
keep on doing that. many thanks Daisy
Hello,
Thank you so much for your positive rating, your review means a lot to us!
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.