Avaliações (1.877)

Classificação geral
4,9
Número por nível de avaliação
  • 97% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
2 de maio de 2022

Gosto bastante. Melhor do que estava a espera. Ainda existe coisas a melhorar mas no geral a opinião é positiva.

Chocolicor
Portugal
9 meses usando o app
BON Loyalty deixou uma resposta 3 de maio de 2022

Caro Chocolicor 😊

Toda a nossa equipe é grata por tê-lo conosco e é sempre um prazer apoiá-lo. Embora tenhamos recebido seu maravilhoso feedback, reconhecemos que há alguns ...

23 de setembro de 2022

It is very easy to use! But, recently, I’m having problems with points not being updated. I contacted them about it and their customer support is quick and great! But, it happened twice already.. I hope it won’t keep happening again :(

Building Roots PH
Filipinas
4 meses usando o app
BON Loyalty deixou uma resposta 28 de setembro de 2022

Dear Building Roots PH,

Our team truly appreciate your detailed and thoughtful feedback! We're so glad that you notices our easy-to-use interface. Eventually there will be a ...

1 de julho de 2022

The ease of set-up is amazing, it's very self explanatory and easy to play with. I have not fully been able to use it yet or see it in action but I am excited. Emile was a huge help as well! Super friendly and nice!

Majick Happens
Estados Unidos
3 meses usando o app
BON Loyalty deixou uma resposta 4 de julho de 2022

[Update 02 November]

Hi again,

It's been a long time since we heard from you. Our team hopes that you are having a wonderful day!

When we received your review, we are very ...

22 de novembro de 2021

Very good app! Its all about the pricing on this one. For free this app is probably the most perfect app you will find in regards to Points / Rewards.
Smile is nothing to this in regards to the price.
Although I need to say that the speed is quite slow. On the Reward site, you will need to wait 10-15 Seconds for a reward to appear correctly after you purchase it. Also the Icons are lagging and ...

Black Turtle Clothing
Alemanha
Aproximadamente 1 mês usando o app
BON Loyalty deixou uma resposta 22 de novembro de 2021

Hi Black Turtle Clothing,

Update: We've sent you a follow-up email, in order to assure you can get the best support from us. Could you let us know your thoughts on this? We'd ...

Data de edição: 23 de outubro de 2023

Original Post - Does not genuinely work with POS in-store. Customers are required to go online to your website to be an active member of the program and use their points. This does not work for business like mine where 90% of our business is in-store and our biggest clients never go online to order.

UPDATE: I have changed my initial review from one star to four. Cara with their customer care team ...

Greenville Soy Candle Co.
Estados Unidos
14 dias usando o app
BON Loyalty deixou uma resposta 8 de outubro de 2023

Dear Greenville Soy Candle,

I'm Cara, the Customer Care Manager at BON Loyalty App.

Please rest assured that BON app can always operate seamlessly for both in-store POS ...

1 de novembro de 2022

Was super easy to setup, not much action yet so will see how it goes
Was super easy to setup, not much action yet so will see how it goes

Cook with FIKA
Canadá
13 dias usando o app
BON Loyalty deixou uma resposta 1 de novembro de 2022

Hello dear,

Thanks so much for your positive review! Our team is reading your sweet words on how easy set up our app is! It's so kind of you taking the time to share with ...

8 de fevereiro de 2024

Excellent customer service through the free trial. Maxxie answered all our questions accurately and promptly. Our only issue is with the app itself and not being able to customize certain features that are critical to our success.

Golden Galleon
Estados Unidos
7 dias usando o app
BON Loyalty deixou uma resposta 12 de fevereiro de 2024

Good day, I'm Cara, heading up customer care at BON Loyalty app! The feature you are looking for, is it the feature to exclude certain products from earning points (Like ones ...

21 de março de 2023

Best app for loyalty program!

But I hope one day it could be come out the function for user to change the earn points rule more flexiable.

And BEST customer service ever for all the shopify apps I have used so far!

Homerunpet-JP
Japão
1 dia usando o app
BON Loyalty deixou uma resposta 22 de março de 2023

Thank you for being willing to accompany us on our journey to development. Your compliment on the app's user-friendly Support service truly encouraged us to try even harder ...

15 de março de 2023

We've only just started using (not even fully configured yet) but our first experience with Bon customer support was in their assistance in importing our customer list, and their assistance was AWESOME and fast! Can't wait to get using the app!

The Clean Pantry
Canadá
1 dia usando o app
BON Loyalty deixou uma resposta 16 de março de 2023

Hello The Clean Pantry team,

Thanks so much for your review! Our whole team is reading your nice words on how the team has assisted you to import data and set up the new ...

1 de dezembro de 2022

it seems to be fairly easy to set up and customise, but I have doubts the legitimacy of many of the reviews on this app (and many others for that matter). In practice though I've spent about an hour going through all of the various tabs and customising content to my webstore and it all looks good. I'll update the review once I've had it active and running for a while so I can let you know about ...

The Lion's Tower
Reino Unido
Aproximadamente 10 horas usando o app
BON Loyalty deixou uma resposta 1 de dezembro de 2022

Hi there,

Thanks so much for your detailed review! Our team is reading your sweet words on how easy set up and customized our app is! It's so kind of you taking the time to ...