Avaliações (1.558)

Classificação geral
4,9
Número por nível de avaliação
  • 97% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
26 de dezembro de 2023

The app is built really well, and support is very responsive. I tried several other loyalty apps but this one made was so easy to set up and looked great. I like that it's built for Shopify which makes it much easier to integrate, unlike other systems built for multiple platforms. Genie was a real pleasure to work with and helped me get things up and running quickly

SupplyMaid
Estados Unidos
Aproximadamente 1 mês usando o app
BON Loyalty deixou uma resposta 14 de janeiro de 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

17 de novembro de 2023

Anna was absolutely amazing in helping me with everything. I used this app a long time ago when I first started and have always been amazed by how it works and keeps my customers extremely happy. Thank you Anna for helping me out with everything today and for the future.

Simply Organic Soaps
Estados Unidos
8 meses usando o app
BON Loyalty deixou uma resposta 20 de novembro de 2023

Hello Simply Organic Soaps,
Thank you so much for taking the time to leave us a fantastic 5-star review! We truly appreciate your kind words and are thrilled to hear that you had such a wonderful experience with Anna from the Support team!
If you have further questions, please drop us a line via live chat or email help@bonloyalty.com. Thank you for choosing us, and we look forward to serving you again!
Liam
BON team

3 de janeiro de 2024

Throughout the installation process and setting up the environment, we have been helped in an unbelievable positive and speedy way by support agent Chelsea. During the chat, she was very supportive and provided clear information. Thanks to her support, our BON Loyalty Program is now active.

We are glad we chose BON as our loyalty program and would recommend it to others

MMA Beauty
Países Baixos
2 meses usando o app
BON Loyalty deixou uma resposta 14 de janeiro de 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

29 de outubro de 2023

I was asked by my superior to install a loyalty app in our store. After trying out tons of apps on the market, I found that the BON Loyalty is the most functional and most affordable one.
Even when I was on trial, they were so kind to help me with all kinds of questions, which cleared out my concerns and made me towards a subscription.
And during the several months I used it, I encountered some questions, and their support team is always here to help with a super nice attitude. Even if they cannot give an exact answer to the question, I could just simply grant collaboration access to their dev team and they will help out with the issue. Hands down to their service!

HOVSCO
Estados Unidos
4 meses usando o app
BON Loyalty deixou uma resposta 1 de novembro de 2023

Wow, we just noticed the fantastic 5-star review you left for us! 🌟 We wanted to take a moment to express our sincere gratitude for your support and positive feedback.

Your kind words and the 5-star rating mean the world to us. We're thrilled to hear about your great experience with our app and support team. It's customers like you that motivate us to keep doing what we love.

Thank you once again for choosing us and for taking the time to share your thoughts. We can't wait to serve you again in the future!
Liam
BON team

7 de novembro de 2023

I recently had the pleasure of using the BON loyalty Shopify app, and I must say, I am thoroughly satisfied with the experience. The app itself is incredibly user-friendly, making it easy to set up and manage loyalty programs for my online store.

What truly sets BON loyalty apart, though, is the exceptional customer service provided by Anna. Whenever I encountered a situation or had a question, Anna was quick to respond and extremely helpful. Her communication skills and willingness to assist made the entire process smooth and stress-free. I appreciate the dedication and support she provided, enhancing my overall satisfaction with the app.

I highly recommend BON loyalty to any Shopify store owner looking to implement a reliable and effective loyalty program. With its intuitive interface and outstanding customer support, it's a valuable addition to any e-commerce business.

scentarchitect
Romênia
7 meses usando o app
BON Loyalty deixou uma resposta 8 de novembro de 2023

Hi Scentarchitect,

Your feedback truly warms our hearts and serves as a reminder of why we're so passionate about what we do 💘

Anna and the Support team are here to serve you, and your happiness is our utmost priority. If you ever have further feedback or suggestions, please don't hesitate to share. We're dedicated to making your experience even better. 🙏

Once again, thank you for taking the time to share your thoughts!

29 de dezembro de 2023

First Off, Anna (on the night shift) was great and took the time to answer all my questions. She gets 5 stars all by herself. Plus the Development team got back to me quickly after hours with positive news about an import question. So 5 stars there as well.
So far, I have not used BON yet in the real world yet. We are still setting up our Shopify store and POS. BON seems to have decent functionality compared to its competitors in the same price range and higher. To get the level of functionality I need I will have to set up at their growth level. We are porting from another program that was tied to our previous POS and had a few more features for a little less money than BON will have, but nothing that is deal breaker. So far I have found BON intuitive, and it has a lot of capability to engage customers.
6 Stars when we see custom emails, time limited single rewards attached to emails, and my pie in sky feature: a separate mobile app. This looks like it will be a solid choice moving forward.

Tribal Rites Body Jewelry
Estados Unidos
7 dias usando o app
BON Loyalty deixou uma resposta 14 de janeiro de 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

14 de fevereiro de 2024

The service is exceptional. I got prompt replies with clear directions for my needs. Anna was the best!

Jaycee Naturals
Estados Unidos
9 dias usando o app
BON Loyalty deixou uma resposta 20 de fevereiro de 2024

Dear Jaycee Naturals,

Thanks a lot for sharing your amazing feedback about our work!!! Your recommendation helps us grow. Being able to assist you in your business is the highest prize for us.

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

9 de março de 2024

The customer support team is fantastic! The customer support officer servicing me earlier was Anna. Replied to my queries very promptly. So far I like the app interface, love it so far.

Wuge Miracle
Singapura
Aproximadamente 24 horas usando o app
BON Loyalty deixou uma resposta 8 de abril de 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

10 de junho de 2024

great cx care by Anna!

Pace
Egito
22 minutos usando o app
BON Loyalty deixou uma resposta 17 de junho de 2024

Hello Pace
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2 de março de 2024

Great app and great support, thank you Anna.

Keida
Romênia
20 dias usando o app
BON Loyalty deixou uma resposta 8 de abril de 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!