Avaliações (1.752)

Classificação geral
4,9
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
21 de maio de 2024

Voor ons een prima spaarprogramma en de installatie was met ondersteuning van Sophie (via ingebouwde chatfunctie) snel uitgevoerd. Omdat we een vergelijkbaar systeem in onze fysieke winkel gebruiken willen we dit ook online aanbieden en hiermee een prima online alternatief kunnen bouwen!

PROEF DE DAG®
Países Baixos
Mais de 1 ano usando o app
18 de fevereiro de 2024

Excellent customer service !!! Thank you Anna for the quick and professional support you extended.

BLOSSOMS
Omã
Aproximadamente 1 ano usando o app
BON Loyalty deixou uma resposta 20 de fevereiro de 2024

Hello BLOSSOMS,

We're so grateful for your 5-star rating! Thank you for being an amazing customer. 😌💕

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com.

Mia
BON Team

6 de dezembro de 2023

Really nice features. I had some problems with activating it but Anna resolved my issue within a minute. Would recommend to anybody using their services!

Zlatkov
Reino Unido
Aproximadamente 2 meses usando o app
BON Loyalty deixou uma resposta 12 de dezembro de 2023

Hello Zlatkov

Your 5-star review put a smile on our faces! Thank you for your kind words and support 😊✨

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

All the best,
Mia
BON Team

Data de edição: 9 de janeiro de 2024

Great customer service!!!!! I had an issue and they worked hard to connect with me and resolve the problem.

Kiesha's Beauty Bar
Estados Unidos
8 meses usando o app
BON Loyalty deixou uma resposta 9 de janeiro de 2024

Dear Kiesha,

BON firmly believes in user-friendly policy. Our refund policy is transparent and aimed at safeguarding user rights. We're always here to assist you if you could provide further details about your case.

From what we can see, you forgot to downgrade the app after the trial ended in May 2023. It wasn't until Jan 07, 2024, that you reached out with a short message. With these limited details, we genuinely hope to connect with you directly to hear more from you.

Hope to hear from you soon.

Sincerely,
Cara
BON Team

2 de abril de 2024

So far I can't say much about this app, I've only tried to set it up properly.

When I had some questions, the customer support was very helpful. I chatted with Chelsea, she was very attentive, polite and was able to answer my questions in the best possible way.

My first impression is very positive!

Urban Pieces
Áustria
7 dias usando o app
BON Loyalty deixou uma resposta 8 de abril de 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

18 de março de 2024

Very useful application! Maxxie has helped me a lot, kind and expert support! Highly recommended!

MOOPS
Itália
Aproximadamente 2 meses usando o app
BON Loyalty deixou uma resposta 8 de abril de 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

18 de fevereiro de 2024

Not only does this app allow our business to reward customers for both referrals and purchases- BON’s customer service is outstanding. I wanted a custom button made for my site and BON created it happily and free of charge!

Green Goddess To Go
Estados Unidos
13 dias usando o app
BON Loyalty deixou uma resposta 20 de fevereiro de 2024

Hello,

Thank you for taking the time to share this positive review. If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

13 de março de 2024

I'm happy to leave a review for the app! I've been thoroughly impressed with both the app itself and the customer service team behind it. The app is incredibly user-friendly and has made my experience seamless and enjoyable.

ANAYAS BEAUTY BAR
Estados Unidos
3 meses usando o app
BON Loyalty deixou uma resposta 8 de abril de 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

13 de maio de 2024

The set up was super easy for my store, I was actually surprised by the ease. I had to get in contact with customer service about their brandmark and Anna helped me. She was very friendly and helped settle my issue in little to no time. I hoping this app goes well with my store!

Eternally Rooted
Estados Unidos
Aproximadamente 3 horas usando o app
25 de março de 2024

Amazing customer service! I have been trying to set this up for hours and Anna and Maxxie have been patiently answered each and every question i had! I am looking forward to using this app! Amazing customer service! 5 stars

Blooms of Hawaii
Estados Unidos
12 dias usando o app
BON Loyalty deixou uma resposta 8 de abril de 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!