BON Loyalty Program & Rewards

Excellent app with outstanding support
Bon has been incredibly useful for us and is genuinely easy to use. It comes packed with features that let us do exactly what we want with our loyalty and rewards program, it covers everything we need without feeling complicated.

But honestly the biggest standout has been the support. The entire team is available 24/7 and extremely helpful, but specifically Hazel has been amazing, quick to respond, patient with our questions, assertive in solving problems, and clearly genuinely cares about making sure things work right for our business. She's consistently supportive and on point every single time. The kind of support that makes you actually want to keep using the app longterm.

Highly recommend this app to anyone looking for a solid rewards program with support that actually has your back.

I’ve been using this app for nearly a year now, and I cannot thank Haley and Hazel enough for their incredible support. No matter what challenges I face, they are always there to offer selfless assistance and effective solutions. What sets them apart is how much they value user feedback; I’ve seen the app evolve and improve firsthand based on our interactions. It’s rare to find a team so dedicated to both their product and their users. Highly recommended!

We are impressed by Bon Loyalty’s super easy navigation and integration. This is now our second rollout using Bon Loyalty for our rewards program, and it continues to deliver.

Beyond the fantastic app, their customer support team is truly outstanding. A huge shout-out to the team for their consistent help and commitment, especially to Hazel, who worked closely with us from inception through to the program launch. Hazel and her team relentlessly found solutions to all our inquiries, and went above and beyond to fulfill our needs for customized reporting. We wholeheartedly recommend Bon Loyalty for anyone looking to elevate their customer rewards.

We just migrated our store from WooCommerce to Shopify and BON Loyalty has been one of the smoothest parts of the entire transition. The app itself is incredibly well thought out — earning rules, rewards, point redemption all just work out of the box, and the customization options are exactly what we needed without being overwhelming.

But honestly the biggest standout has been the support. The entire team but specifically, Ame, has been amazing — quick to respond, patient with our questions, and clearly genuinely cares about making sure things work right for our business. The kind of support that makes you actually want to keep using the app long-term.

For any Shopify merchant looking at loyalty programs — BON is the real deal, and you'll be in great hands with the team behind it. Highly recommend!

Bon Loyalty is one of those apps that leaves a lasting impression. I actually remembered it from about two years ago when I was researching loyalty apps for my Shopify store. I had to put my business on hold for a while, so when I recently came back to continue building my store, I was genuinely happy to find Bon Loyalty already waiting in my list of apps.

One of the things I appreciate most is how customizable it is. The free plan includes plenty of useful features, which is incredibly valuable when you're just starting out. At the same time, the app offers excellent upgrade options that can grow alongside your business, making it a great long-term choice.

The customer support has also been outstanding. Hazel, Hailey and Kian have been incredibly friendly, patient, and knowledgeable. They explain everything clearly and even include screenshots and pictures to make the process easy to follow.

Overall, Bon Loyalty has been a wonderful experience so far. If you're looking for a loyalty program that's easy to use, flexible, and backed by a caring support team, this app is definitely worth considering.

Thanks Hazel, Haley and Kian @ Bon Loyalty | From: Sharon @IntuiBox

BONの導入からポイント移行まで、とても丁寧にサポートしていただきました。

特に担当の Haleyさん はレスポンスが早く、こちらの要望や細かな質問にも親身に対応してくださり、安心して設定を進めることができました。

ポイントプログラムの設定も分かりやすく、会員特典やレビュー特典などをスムーズに導入できています。

サポート体制が非常に良く、ロイヤルティプログラムを検討しているShopifyストアにおすすめできるアプリです。

ありがとうございました。

Truly great support, they have helped me from start to finish, importing points and customers from my old system, integrating with the store, and when i had some issues from shopify they helped me track down the issue and fix it. I use POS and web for this program and they have made it work wonderfully for my staff and my customers.

The app and their customer service team has been wonderful. Above and beyond! Not only are they super responsive, they gave me tips for getting started and have helped me set up a custom reviews connection to a reviews app that they don't have a standard built-in earnings connection with. I first worked with Ame (who was great!), and even though when I logged in sometimes a different rep responded (likely due to time-zone differences), they were always up to date on my status and project and always professional, and were able to help me with what I needed. I highly recommend this app so far!

We had this app recommended to me as it works in well with Judge.me and Klaviyo. So far, it is pretty simple to work with and the Support team has been amazing, they have been available to us almost instantly each time we have used their Live Chat feature. Thank you to Hazel for her amazing help.
Our only feature request is that custom CSS should be built into every pricing structure, not just the Growth plan as it should be easy for stores to have the fonts and styling to match their store as much as you can - whether you are a small business or a larger business. But their support is helping me now to work through getting this enabled for us, which we are super grateful for.

Great experience, Hazel was super helpful and I really appreciated the support!