Recensioner (1 730)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
12 mars 2022

This app works great. The app customization is vey in-depth, and the customer service is excellent!

Maple Fluff Company
Kanada
26 dagar användning av appen
BON Loyalty svarade 13 mars 2022

Greetings Maple Fluff Company

Thank you for your lovely words on us! It's great to hear you like our customization. We all put an effort to improve it with some interesting features that would be really helpful for your business.

If you encounter any difficulties while using our app, feel free to contact us via our live chat or email us at help@bonloyalty.com. Wishing you a fantastic week ahead 🙌.

Best regards,
Mia
BON Team.

21 mars 2022

j'utilise cette application pour mettre en place un programme de fidélité pour nos clients sur notre site. Je la recommande à tout le monde.

Sobella Paris
Frankrike
26 dagar användning av appen
BON Loyalty svarade 21 mars 2022

Bonjour Sobella Paris,

Merci beaucoup d'avoir partagé votre expérience avec tout le monde, et pour vos commentaires élogieux et constructifs ! Cela aidera certainement d'autres marchands car cela nous a déjà aidés avec une grande poussée et une source de motivation pour continuer à avancer :)

Si vous avez besoin d'une assistance supplémentaire, nous vous attendrons toujours sur le chat en direct ou sur help@bonloyalty.com.

Cordialement,
Mia
L'équipe BON.

2 oktober 2023

Haven't had a chance to measure results yet, but as a loyalty app, it seems to have the right amount of features for the right price points as opposed to others. Their customer support is very helpful and friendly. Anna was very welcoming and kind and she fulfilled my customization request immediately.

Marco P. Selfcare
Österrike
26 dagar användning av appen
BON Loyalty svarade 9 oktober 2023

Dear Marco P. Selfcare team,

Thanks a million for taking the time to share your thoughts. We're thrilled that you're happy with our service. Please don't hesitate to reach out if you need anything else in the future.

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
All the best,
Liam
BON team

16 oktober 2022

Simply AMAZING!! The support is world-class. We were given extra features for being early adopters, who was a huge surprise. So excited to launch BON into our Shopify store. Highly recommended.

Jungle Aquatics Pet Superstore
Sydafrika
25 dagar användning av appen
BON Loyalty svarade 17 oktober 2022

Hi Jungle Aquatics Pet Superstore

Your compliment on the app's features truly encouraged us to try even harder to improve our product. Nothing is more wonderful than having customers who are always willing to experience new products - give feedback - and accompany us on our journey to develop.

Please do not hesitate to reach out to us via the Chat widget or via the Support mailbox: help@bonloyalty.com

💖 Our Support team is always here for you in case you need us. Please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Yours sincerely,
Mia
BON Team

30 oktober 2022

Wonderful and easy to use. Customer service is excellent! The only thing that would make it PERFECT is the ability to create your own custom RULE categories for continuous interaction with your customers.

dahlias-in-the-desert
USA
24 dagar användning av appen
BON Loyalty svarade 31 oktober 2022

Hi dahlias-in-the-desert,

We are just back to work and your fantastic feedback truly lights up our day :) Thanks for your trust in BON Loyalty! And we really appreciate hearing your valuable feedback too! It's a massive motivation for us to keep going forward.

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Mia
BON Team.

5 december 2022

It is great! Thank you! Love the rewards it gives my customers looking forward to using the app today!

MeltedCandle
USA
23 dagar användning av appen
BON Loyalty svarade 5 december 2022

Hi there,
Thank you for the amazing review! We put in the work to keep you and all of your clients happy. 🥰
If you need direct support, do not hesitate to send us a message via the Live Chat widget or our mailbox “Help@bonloyalty.com”

Cheers!
Mia
BON Team

28 december 2021

I needed a good royalty program and came across this all-in-one solution. The app works perfectly and the customer support is on point. I would totally recommend this app

Din Multishop
Danmark
23 dagar användning av appen
BON Loyalty svarade 28 december 2021

Hi Din Multishop,

Thank you for choosing us and writing us this awesome review! We're glad to hear that you have been satisfied with your experience with us, knowing that our customer support hit the mark makes us more than proud.

For further support, feel free to contact us via live chat or email at help@bonloyalty.com. We're always happy to assist you!

Best regards,
Mia
BON Team.

Redigerat 7 januari 2022

The setup was easy and the help from a LIVE AGENT was amazing!! This app is superior to any others that I have used with some amazing features. It is well worth giving it a try. Emile was fantastic in helping me

fruggies
USA
23 dagar användning av appen
BON Loyalty svarade 8 januari 2022

Good day to you fruggies,

As customer satisfaction is always our highest priority, we can't be happier to know that our support service has satisfied you, especially Emile :D Thank you so much for leaving us such an amazing review!

We are always ready to assist you via live chat or email at help@bonloyalty.com. Hope you have a wonderful day ahead!

Cheers,
Summer
BON Team.

2 oktober 2022

Love this app great customer service very helpful and nice. Love that I can brand it and add my own image

Lillie & Co
USA
23 dagar användning av appen
BON Loyalty svarade 4 oktober 2022

Hi Lillie & Co

What a wonderful review! This made our day, and we are so grateful for Merchants like you!
We are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. 😊 Much appreciated.

Please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!

Yours sincerely,
Mia
BON Team

14 juli 2023

Very easy to use and set up. The free version we are using is ideal for a small business and the few queries I had were answered straight away. No complaints so far.

Arcstrading
Storbritannien
23 dagar användning av appen
BON Loyalty svarade 24 juli 2023

Thanks for your great review of our BON app & the Support service. We’ve passed your kind words on to our team. The whole team is passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in the future, we value our customer’s feedback for helping us to keep improving!
Liam
BON team