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Great customer service! I had an issue with configuring BON in my backend. Anna quickly jumped on the chat and helped me resolve the problem. Was up and running again within minutes!
Greetings Papille Urbaine,
You're the reason our support team can feel ecstatic every day when working. We really appreciate you taking the time out to share your experience with us — and we must say, we are lucky to have you as a customer!💝
May you have questions, we will always be waiting for you at live chat or help@bonloyalty.com
All the best,
Mia
BON Team
I recently started using the loyalty app and I have to say, I am impressed. Not only is it extremely affordable, but the quality of the service is fantastic
Hello Best Custom team,
We are so glad that our support team has been able to support you promptly. Thank you so much for leaving us such a wonderful review! We will work tirelessly to improve our app and make it exactly what you need for your business. 🚀
May you have any further requests, don't hesitate to get in touch with us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Cheers,
Mia
BON Team
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Chúng mình rất vui và cảm kích khi nhận được review của bạn. Mỗi chia sẻ của bạn là động lực giúp chúng mình nỗ lực phát triển app và tạo ra nhiều chương trình ưu đãi cho khách hàng. Chúng mình chúc bạn một ngày học tập và làm việc thật thoải mái, vui vẻ! Cảm ơn bạn nhiều nhiều 🥰
The app works great and comes with a lot of valuable features. :) It has a clean interface and is easy to navigate. While I had an issue with allocated points, Daisy, Emile, and everyone on their support team were very kind and helpful. They were very responsive and easy to work with. I highly recommend this app!
Greetings to you, Radian team,
Thank you for a lovely review 💕 So glad you've found BON useful and user-friendly. In BON, we strive to actually bring value and enhance the shopping experience for customers. Emile, Daisy and our whole support team will be delighted to see your praise.
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.
The app is even much better than most paid loyalty apps. I really like that! And their support is also great. I think there are still improvement about the referral program.
Dear The Lancelot,
Thank you so much for your lovely feedback! I'm so glad that you feel satisfied with our app's features, as well as our support team. As our app is still new, we'd love to know more about your insight as we want to make BON exactly what you need for your business, so if you have any suggestions about the referral program, please tell us^^
In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.
All the best,
Mia
BON Team.
It was very easy to navigate. Cara was very helpful when I needed assistance. I really like how when you click on something that is locked help is notified and it is taken care of. I am very HAPPY this app is FREE and offers so many great features.
Dear Boulder City Soap & Candle Co,
Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review!
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.
We use this app for a Refer a Friend program. It was pretty easy to customise to our brand colours and set up the program. We did have some help from a member of the support team - Daisey was super helpful and very patient. All set up and going and hopefully will work well in the future
Hi FelinFach,
Thank you very much for such great feedback on my colleague Daisy and our BON app 🙌 We all put an effort to enrich it with cool features that would be really helpful to building your loyalty program. Every minute of that effort brings us true pleasure and we are incredibly lucky to have customers like you who can see it and who enjoy your experience with BON.
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.
Fantastic app! User-friendly interface and great functionality. Highly recommend to anyone looking to streamline their daily tasks
Hi Cipelice,
Thank you so much for your feedback! I'm so glad that our app and support service have satisfied you. Your satisfaction is a huge motivation for us to keep up the good work and make BON become better in the future.
If you need us, feel free to reach out to us via chat or email at help@bonloyalty.com.
Best regards,
Mia
BON Team.
Great App, customer care is excellent too(thanks to Cara and the whole team). It is difficult to figure out a better product for this purpose. Highly raccomanded.
Hi Click Hair team
You made our day with your trust in our app and your awesome review! 😋 Our team, especially Cara, is all happy to know that you are satisfied with our support!
May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Best regards,
Mia
BON Team.
The app is beautiful and sleek with most of the features you need. The app is still lagging and I need to refresh the app sometimes to make it response. I wish that point earning is more flexible. X points earn each 1 unit currency does not work well with all currency. It would be better if it can be set X points earn each Y unit currency. Daisy from support team is very helpful. She assured that the program speed issue is temporary and it will be solved. I'm looking forward to use the app after they finished the big updates which slow down the app.
Good day to you Fyne Fories,
Thank you very much for sharing your experience with everyone and for your thoughtful and constructive feedback! It will definitely help other merchants as it already helped us with a great push and a source of motivation to try harder and make your experience with us even better. Daisy is very happy to see customers being satisfied with her effort. It does our job so interesting and pleasurable 🤗
Don't hesitate to reach out to us via chat and email at help@bonloyalty.com whenever you need our assistance :)
Cheers,
Mia
BON Team
Bon is a user friendly app, it is easy to use for the all setting which i looking for, also the customer service is friendly and fully support.
Good day to you AureliaBeauties,
Thank you so much for taking the time to provide feedback. As we strive to provide the excellent service to all our customers, it's pleasing to know you're happy with our support. We look forward to accompanying with you in this journey.
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Cheers,
Mia
BON Team