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The app is beautiful and sleek with most of the features you need. The app is still lagging and I need to refresh the app sometimes to make it response. I wish that point earning is more flexible. X points earn each 1 unit currency does not work well with all currency. It would be better if it can be set X points earn each Y unit currency. Daisy from support team is very helpful. She assured that the program speed issue is temporary and it will be solved. I'm looking forward to use the app after they finished the big updates which slow down the app.
Good day to you Fyne Fories,
Thank you very much for sharing your experience with everyone and for your thoughtful and constructive feedback! It will definitely help other merchants as it already helped us with a great push and a source of motivation to try harder and make your experience with us even better. Daisy is very happy to see customers being satisfied with her effort. It does our job so interesting and pleasurable 🤗
Don't hesitate to reach out to us via chat and email at help@bonloyalty.com whenever you need our assistance :)
Cheers,
Mia
BON Team
Bon is a user friendly app, it is easy to use for the all setting which i looking for, also the customer service is friendly and fully support.
Good day to you AureliaBeauties,
Thank you so much for taking the time to provide feedback. As we strive to provide the excellent service to all our customers, it's pleasing to know you're happy with our support. We look forward to accompanying with you in this journey.
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Cheers,
Mia
BON Team
so far so good, the app is easy to setup and navigate and the support team was quick and amazing to assist me
Good day to you itsFactore,
Thank you very much for such great feedback on us and on BON. We all put an effort to enrich it with cool features that would be really helpful for your business. Every minute of that effort brings us true pleasure and we are incredibly lucky to have customers like you who can see it and who enjoy the experience here with us. Wishing you a fantastic week ahead 🙌.
If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.
All the best,
Mia
BON Team.
The app works great, it does anything you could need for a loyalty app. Support was also the best, they helped me get the widget set up as a button. 10/10 customer service Daisy and Cara were great.
Good day, Terramar Imports team
Thanks a ton for this amazing review. I'm delighted to hear our app's features and service were provided in a timely manner. Daisy and Cara were extremely excited to know about this! We always strive to provide the best support to our customers, as it is our top priority.
May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Best regards,
Mia
BON Team.
Anna and Cara solved my problem within minutes and I was on my way! Thank you so much for the great customer service!!
Good day,
You made our day with your trust in our app and your awesome review! 🌞 Cara and our team are all happy to know that you are satisfied with your BON experience!
If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!
Best regards,
Mia
BON Team
Anna was super helpful and super quick getting our business email attached to the BON email branding settings
Thank You for Your Glowing 5-Star Review! 🌟 Your positive feedback truly made our day!
We're here to make your experience the best it can be, so if you ever have more feedback, questions, or just want to chat, don't hesitate to reach out. Your voice matters to us, and we're all ears.
Liam
BON team
Really easy to install app and has amazing customer service :) Thanks Emile and Daisy! Has a lot of great features that would normally be paid.
Dear Ruth | Sustainable Period Care Team
Thank you so much for writing us such an awesome review and giving us good vibes this morning 🤗 Being able to assist a lovely customer like you in your business is our happiness. We'll work harder every day to continue providing you with the product and service you deserve.
If you have any further questions, please feel free to leave us a message via live chat or an email to help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.
This app is really complete, full of possibilities and it's free too! The support is 100% efficient, Dale helped me really well! Works really well for me!
Hi Eightlines Store,
Awww, thank you so much for the compliment🥰Your satisfaction is the biggest motivation for us to keep ongoing. I’ll make sure Dale receives your feedback, he’ll be thrilled to read your kind words.
If you need any further assistance, we're always more than happy to help you via chat and email at help@bonloyalty.com. Once again, your satisfaction is our pride and joy!
Cheers,
Mia
BON Team.
Great job with helping me figure out the system.
Hello MystiSea Beauty,
Thank you for being a valued member of the BON family and for sharing your wonderful experience with others. We can't wait to have the pleasure of serving you again. ❤️
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
All the best,
Liam
BON team
Après avoir été sur une application similaire , j’ai connu bon loyaly je trouve l’application très performante et plus d’option a offrir au mes clients ils en sont très content je recommande fortement cette application.
Hi Natukana CBD,
Thanks so much for taking the time and sharing your experience with us in that wonderful review! For further assistance, feel free to reach out to us anytime via chat or email help@bonloyalty.com.
All the best,
Mia
BON Team.