BON: Loyalty Rewards Referrals
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Service client au top et hyper réactif !
Hello La Bobine à Pois
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Thank you Cara for her support ... App looks very user friendly - with all related settings ... you can do customization as you wish and if you stuck then development team supports so well ...
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
le système est planter et personne pour aider
Je vous remercie sincèrement d'avoir envoyé votre retour ! Notre équipe de support est disponible en ligne en permanence, mais nous n'avons pas encore reçu de demande d'assistance de votre part. Afin de vous fournir une assistance rapide et efficace, je vous prie de décrire plus en détail le problème que vous rencontrez afin que nous puissions le résoudre rapidement. Alternativement, nous pouvons organiser une réunion sur Google Meet pour vous guider dans l'utilisation de l'application de manière rapide et pratique.
☘️ Merci beaucoup, nous attendons avec impatience votre réponse.
App runs really well and is easy to set up. Thanks to Cady for helping me set up and adjust the branding and design of my widget! Thank you
Hello Geek Crate,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Installed the app over the weekend and received amazing support to set it up, even though I wasn't expecting such a quick response on a Saturday and Sunday! Anna was amazing supporting me on the Sunday and Lindsey on Saturday!
Loving the app's features so far, we choose the basic plan to get us started, as we're still a small business, and I'm so happy it's not overpriced and has great features. We're able to customise our Loyalty page, widget and everything perfectly!
Highly recommend the app.
Hello Zelda & Harley,
Wow, we can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.
Perfect support with immediate answers and availability for app customization according to our needs.
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
This app is silly - it has no ability to filter sales channels (why accrue points for amazon shoppers when amazon disallows marketing to their customer) and they don't stand behind their promises. Last year they PROMISED me that amazon customers would not affect my account's order limit and that they were working on a filter. Apparently my customers are not accruing points and this company seems not to care. I say look for another app - I am!
Dear William Glen shop,
I sincerely hope we can address any misunderstandings and find a resolution.
At BON, we hold our commitments in high regard; they are the cornerstone of our values. Please be assured that the custom work we've undertaken for you, provided at no cost, has been executed with utmost care and precision. We sincerely regret any inadvertent misunderstanding that may have led to your disappointment. To be more specific: In August 2023, we made the adjustment per your request to exempt orders placed using email domains such as @marketplace, @wanelo, @members.ebay, @walmart, etc., from being counted towards the "order limit." However, as you may be aware, email addresses often change and evolve continuously, with variations like .net, .123, and so forth, emerging. Therefore, it's highly likely that there have been additional orders from these new domains over time.
We processed all the new requests from you and look forward to receiving your feedback soon. 🙏
With all due respect and warmth,
Mia was so helpful and prompt! Thank you for your help! =)
Hello SOL Nutrition,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Hi, I am not using the app, how can I delete all the data in my site?
Thank you for your wonderful 5-star review along with your question.
We prioritize your privacy and have a strict and transparent privacy policy, which you can review at https://bonloyalty.com/privacy-policy/. Please rest assured that once BON is uninstalled, all your data will be automatically deleted from your settings and theme.
We noticed that you've uninstalled BON, and we would love to understand if there's anything we can assist you with. We are committed to helping you maximize the effectiveness of BON for your store's success and would appreciate the second opportunity to support you further.
Very helpful in helping me set up, and answering questions quickly and friendly. I am on a demo right now, but I expect to see this sort of customer service in the future, too.
Dear DECANTsf,
Thanks a lot for sharing your amazing feedback about our work!!! Your recommendation helps us grow. Being able to assist you in your business is the highest prize for us.
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.