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So far so good. I've had the app for about a day now as I'm getting everything set up for launch. This app includes most everything I was looking for in a loyalty app including: referrals, rewards expiry, judge.me and POS integrations, dedicated pages (because who else is tired of widgets?), vip tiers, and minimalistic yet customizable design. Fingers crossed they will soon introduce a Mailchimp integration. However, all of those core features I was looking for plus so many more for $15 a month (and less annually) is an unbelievable deal.
Shout out to Daisy, Cara, Genie, and Jerry for helping me with customizations, guidance, and responding in a timely manner. Especially considering they probably aren't in the same time zone me.
Dear Light Provisions,
We wanted to express our heartfelt gratitude for your recent 5-star review! 🌟 We are absolutely thrilled with every single time we had the chance to chat with you. Your kind words brightened our day and reminded us why we love what we do.
Thank you for being such an amazing customer and for choosing BON. We can't wait to welcome you back soon!
Liam
BON Support team
Has everything I need and more, very helpful and quick. I recommend you download this app, it has saved me hundreds of bucks, probably won't be free forever so jump on it now!!!
Dear Positive Intent Beauty
Thank you for sharing with us this wonderful feedback. Our whole support team is grateful for the positive review you left us. You're right that we'll not be free forever, we'll be a paid app real soon, and will bring on several advanced features. Stay tuned!
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON Team
Beyond impressed for a free app. Other apps charge starting at $50/month! Easy to navigate and customize. Customer service is extremely prompt in responding and resolving any issues. Daisy helped me and she was absolutely wonderful.
Hi Sinead Cleary Jewelry team,
Thank you so much for your awesome review! We are so glad that our team, especially Daisy has been able to support you promptly and make you satisfied. We aim to make our app simple and flexible to meet your needs every day and we'll work harder to bring you the better product you deserve.
We are just one message away via live chat or email address help@bonloyalty.com. Have a nice day ahead!
Best regards,
Mia
BON Team.
Can't believe such an amazing App that is free of charge to use! Superb customer service from the team, Cara has done a marvelous job for helping me out and provided extra service that beyond my needs and satisfaction.
Hi Steven,
It is great pleasure for us that you've been satisfied with our product and Cara's assistance. We appreciate your trust you put in us and words aren't enough to describe how grateful we are. Thank you for believing in us.
Hit us up if you need anything!
Yours faithfully,
Liam
BON Team
Daisy is an amazing help!! I am so happy I found this app. It is super easy to install and customize. I think this will be very beneficial to my customer's shopping experience!!
Greetings Sugar Palooza
Daisy is jumping of happiness to see such a dedicating review from a customer like you. We're so lucky to have such a lovely customer like you and to be a small part of your business 🤗. We can't wait to see how your customers react to the loyalty program.
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com
Cheers,
Mia
BON Team
BON Loyalty Rewards & Referral is an amazing app. It has a lot of great features related to both reward and referral program along with some fun branding customizations I have never seen on any other app before. Anna is amazing, very customer service focused, quick to provide assistance and just a pleasure to speak with. I love the fact that Anna was able to take feedback/suggestions back to the development team also. Very excited to see this app evolve and loving the fact the team is so willing to take customer feedback and use it to improve the app.
Hello Key's Crafty Corner, LLC,
Thank you for the wonderful review and for taking the time to share your feedback with the BON app. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
Our whole team and Anna would like to express our gratitude for your feedback! If you ever have any questions, feel free to reach out to our support team using the live chat tool. They'll be happy to guide you through any questions you may have without having to leave the page.
Best regards,
Liam
BON team
Great customer support, very fast reactions. Ariel assisted me though the install process, got a reply within a minute every time. Would recommend!
Thanks a million!
You made our day with your trust in our app and fantastic review! <3 Our team is happy to know you are satisfied with your BON experience!
If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!
Best regards,
Mia
BON Team
The app offers loyalty program and much more. The customer support are quick to reply. Emile and Daisy help me so much during my set up process. Strongly recommended.
Hi Ginseng Co. by Bing Han,
Your detailed and valuable feedback truly gave us motivation, and working on improving BON became even more joyful than before. Our teams work hard to exceed your expectations and we are glad you were able to notice it and deliver it to all of the merchants. We, especially Emile and Daisy, truly appreciate your review, and we will be definitely proud to make your growth better every time you reach out to us!
We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.
Have fun exploring our app,
Mia
BON Team
這款軟體錯是蠻不錯的，在眾多軟體當中來來回回，我又把這個安裝回來了
必用本軟體的原因：
1. 介面清楚好使用
2. 安裝很容易
3. 擁有多樣累計點數的方式
4. 會員累積方式清楚
5. 擁有多門檻會員設置
6. 多種折價券可以使用
7. 還可以分享到各種社群軟體 最後，美麗的客服Emile服務非常好，態度超級熱情，任何時候都能給我很即時的回應和幫助。 極力推薦此軟體喔！
你好 知性女人 Femme Elegante,
你的话太无价了，整个 BON 团队就在他们的第九朵云上🤩。 当您只是我们的一个了不起的客户时，我们怎么能不努力为您提供完美的一切？ 用您的话，我们清楚地了解我们很高兴有您加入我们的大团队 🤗。
您的详细而宝贵的反馈确实给了我们动力，努力改进 BON 变得比以前更加快乐。 我们的团队努力超越您的期望，我们很高兴您能够注意到它并将其交付给所有商家。 我们非常感谢您的评论，每次您与我们联系时，我们都会为让您的成长更好而感到自豪！
如果您有任何问题，我们总是很乐意回答，请给我们留言或发送电子邮件至 help@bonloyalty.com。
玩得开心探索我们的应用程序，
Mia
BON 团队
I have just installed the app, so still learning how to use it.Super Customer Service! Anna is explained extremely very well. Thank Anna
Hi Axaly,
We are so glad that our team has been able to support you promptly. Thank you so much for leaving us such a wonderful review! We will work tirelessly to improve our app and make it exactly what you need for your business.
May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
All the best,
Mia
BON Team.