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Amazing loyalty, rewards, and referral app with a long list of features. I'd tried a few other apps and this app works better than other apps I tried and has many more features and ways to earn rewards, and ways to customize the entire rewards program. It is also easy to setup and customize. In addition to being a great app, Bon also offers amazing customer service. Emile was very helpful and friendly and answered all of my questions and helped me with the setup questions I had about getting started .
Dear TulipStuff team 🚀
Emile and BON team would like to express our gratitude for your priceless words on us. You are the main reason for us to work harder every day to bring you the better product and service you deserve.
May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Best regards,
Mia
BON Team.
La applicación es maravillosa. Durante mucho tiempo buscaba una applicación en español y al final, encontré la BON. Puedo recomendarla sin duda. ;)
Estimada piterborowiec,
No podemos agradecerles lo suficiente por las amables palabras sobre BON! Su revisión significa mucho para nosotros y nos permite saber que estamos en el camino correcto. Nos motiva a brindar un mejor soporte a los clientes.
Si tiene más solicitudes, no dude en contactarnos a través de nuestro chat en vivo o envíenos un correo electrónico a help@bonloyalty.com. ¡Su satisfacción es nuestra alegría!
Saludos,
Mia
BON Team.
I found this app whilst looking at a Shopify article and so far they have done me a massive favour.
I have just set the app up, super easy and they lead you through in in the app, once set up it is very easy to change things that you want to before you launch, and then after it has launched as well.
The on site widget is easy to change to your store colours as well, and you can position it where you like.
I did have one question about whether if a customer bought something and then returned it, if their points earnt would automatically be removed, and they are, which is great for obvious reasons.
I spoke with Daisy and she was lovely, really friendly and helpful and I got the feeling that moving forward nothing will be too much trouble for them and that new exiting things will be coming in the future.
Based on my experience so far, I would have no hesitation in recommending then to any Shopify store owner.
Dear Primo Sacchi,
Thank you for sharing with us this detailed and thoughtful feedback! Our whole support team, and especially Daisy - are grateful for the positive review you left us. We take customer success seriously, that is why it is ecstatic that our services met your expectations.
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON Team
This is an app I like very much, the support team is very good, but my website is running very slowly. After installation, my website speed dropped by 9 points. It was stuck and slow. The interface is very friendly, but I had to delete it.
Dear ITAPNO,
We're so sorry to hear that you've had a bad experience with BON :( Our dev leader is investigating and we're trying our best to find the solution for you.
We really hope you can give us another chance. You deserve the best support and we could not rest until that.
Our whole team looks forward to your reply,
Mia
BON Team
I really enjoy using BON Loyalty Rewards & Referral! There is amazing customer service - shoutout to Anna for being extremely helpful and kind in guiding and assisting me through the set-up. The user interface makes it super intuitive to add a ton of customizations. The best part about this app is that it allows more customizations to the widget than any other rewards app I have seen. You can modify any texts within the widget and upload your own brand's logos to match the site's theme. Additionally, BON has many rewarding options that other apps don't offer as well as a tier system in place. So far, I am loving this app and the customer support!
Dear Compositions Jewelry,
We thank you from the bottom of our hearts for investing your time and sharing this wonderful feedback🥰 Always be sure that your presence and appreciation make our job a breeze. More importantly, knowing that our app features and support - deliver you excellent service and our app contributes to your business - brings a deep sense of meaning to our days here at BON.
Please feel free to contact us if you have any questions via live chat and email at help@bonloyalty.com. We are always happy to see you😊
Yours sincerely,
Mia
BON Team
Anna is really quick and efficient with responses. The app is super easy to navigate, I usually get frustrated when apps are all over the place but this one is amazing so far. Thanks Anna, and BON!
Hi SNNUDE,
We are so glad that our team and Anna have been able to support you promptly. Thank you so much for leaving us such a wonderful review! We will work tirelessly to improve our app and make it exactly what you need for your business. 🚀
May you have any further requests, don't hesitate to get in touch with us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Cheers,
Mia
BON Team 🌸
So far so good. No issues from this app yet. Customer Service is friendly and they respond quickly :)
Dear Rebecca from EYESCREAM BEAUTY,
Thank you so much for your amazing feedback! We are so glad that our support team, especially Anna, has been able to support you promptly! We're so delighted to know that BON has become a part of your store, and we will strive to provide you the best service as possible.
Please stay in touch and reach out to us if you need any help in the future.
All the best,
Liam
BON team
Came over from another popular loyalty app. The choice was easy to make - better features, better UI/UX and better customer service (people who actually know what they are doing!) Shoutout to Cara who was extremely helpful and patient in replying all my queries. Keep up the good work!
Dear All Would Envy team,
We are thanking you from the core of our hearts for investing your time and sharing our feedback for BON 🥰. Always be sure that your presence and appreciation make our job a breeze. More importantly, knowing that our support, especially from Cara — delivers you excellent service and our app contributes to your business — brings a deep sense of meaning to our days here ^^
Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Best regards,
Mia
BON Team.
Just installed it so i didnt see all the features yet but is looks very nice and is easy to install.
Dear DecoDeb,
We can’t thank you enough for the kind words about BON❤️ Your review means a lot to us and lets us know we’re on the right track! It motivates us to provide better support to customers.
If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. Your satisfaction is our joy!
Best regards,
Mia
BON Team.
Customer service was amazing! They helped me where they could. It states that right now we have full capabilities as a free bird, so we shall see if that stays true. But so far I am happy!
Greetings Boundless Creations Online team,
It’s so pleasing to see how happy you are about the customer service you’ve experienced. Our team always goes above and beyond to perform great and fast service. Thank you for letting us know that we do our job well! All of our programs are aimed to deliver fast and feature-rich options to contribute to your growth, and our developers team optimize BON each time. Thanks again, your words are priceless, and hope it will be helpful to other merchants as well 💗!
Please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!
Yours sincerely,
Mia
BON Team