BON: Loyalty Rewards Referrals

BON: Loyalty Rewards Referrals

Recensioner (1 789)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
12 december 2024

I love this app so far. Also, customer support is quick to respond! Jean was super helpful and gave me some great tips!

The Purest
Sydafrika
Ungefär 6 timmar användning av appen
BON Loyalty svarade 16 december 2024

Hello The Purest,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

29 november 2024

I cannot recommend BON enough! The app is not only feature-rich and incredibly intuitive, but the customer support is absolutely fantastic. Whenever I had a question or needed help, their team went above and beyond to provide prompt, clear, and friendly assistance. It's rare to find such dedication to customer satisfaction, and BON has truly exceeded my expectations.

toutoucan
Kanada
Ungefär 5 timmar användning av appen
BON Loyalty svarade 1 december 2024

Hello toutoucan,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

1 september 2024

We switched from SMILE to BON because SMILE was missing a major feature for us and that was the ability to exclude specific collections from earning points (i.e. sale items, special releases and low margin products).

From the get go the team at BON were incredibly responsive and answered at least 50+ questions we had (no exaggeration lol).

Their app is incredibly user friendly and does exactly what you want from a Loyalty App.

It took us a good 4-6 days to set up as we had issues with the initial customer import, points being awarded for orders that weren't meant to receive points ETC

But in the end, the team were able to fix all of the issues in a timely manner - bear in mind some patience is needed for issues that require developer intervention AND they don't work 24/7.

Their pricing plan is incredibly affordable too - the cheapest of all the Loyalty Apps we've used in the past (we're on the Growth Plan so this does come with a lot of features so this review may not relate to those on cheaper plans).

Hazel, Maxxie, Cara and Anna - thank you so much for ALL your help and for answering every single question we had! <3

LOADED
Nya Zeeland
17 dagar användning av appen
BON Loyalty svarade 4 september 2024

Hello LOADED,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

26 september 2024

BON loyalty is sooo great!!! Easy to set up all the things you need! And the service is super great, especially Hazel, a nice girl who always quick reply me when I have any question and need any help!! I recommand this app!!!

Matein
USA
2 dagar användning av appen
BON Loyalty svarade 30 september 2024

Hello Matein,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

11 december 2024

very helpful and kind

Legacy Photo Lab
USA
Ungefär 4 timmar användning av appen
BON Loyalty svarade 16 december 2024

Hello Legacy Photo Lab,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

14 september 2024

Super service client qui t'accompagne, réponds à toutes tes questions et solutionne tous les problèmes.

Je suis très satisfaite, merci beaucoup !

Maison Holi Abidjan
Côte d’Ivoire
5 dagar användning av appen
BON Loyalty svarade 15 september 2024

Bonjour Maison Holi Abidjan,

Merci beaucoup d'avoir pris le temps de nous laisser cet incroyable avis 5 étoiles !

Si vous avez besoin d’aide ou si vous avez des questions, n’hésitez pas à nous contacter. Vous pouvez discuter avec nous directement via notre site web ou nous envoyer un email à l’adresse help@bonloyalty.com. Nous sommes là pour vous aider de toutes les manières possibles!

Redigerat 7 oktober 2024

So far the customer service has been incredible! Quick to respond, detailed in understanding our needs, and really kind!

I only gave a 4 because we haven't had a chance to really use the app and get feedback from our customers yet, so I'm not sure how it works in real time. But we love the branding options it provides and the setup process, we are feeling hopeful!

Starfish Project UK
Storbritannien
11 dagar användning av appen
BON Loyalty svarade 8 september 2024

Dear Starfish Project UK,

Thank you for leaving such a thoughtful review. We truly appreciate your feedback and understand that you may need more time to explore all that BON has to offer. Rest assured, our team is always here and ready to support you whenever you need assistance.

We're committed to ensuring that your experience with BON is seamless and successful, and we hope to exceed your expectations as you continue to use our platform.

Please don’t hesitate to reach out if you have any questions or need any help along the way. You can contact us directly through our website or email us at help@bonloyalty.com—we're always happy to assist!

5 augusti 2024

App intuitiva, nella versione free le opzioni sono un po' limitate tuttavia, ma si può comunque lavorare bene. Sophie del servizio clienti è stata molto gentile e mi ha aiutata a risolvere un problema.

Hyggekrog - Candle&Co
Italien
Mer än ett år användning av appen
BON Loyalty svarade 6 augusti 2024

Ciao Hyggekrog - Candle&Co,

Grazie mille per esserti preso il tempo di lasciarci una recensione così meravigliosa a 5 stelle!

Se hai bisogno di assistenza o hai domande, non esitare a contattarci. Puoi chattare con noi direttamente tramite il nostro sito web o inviarci un'e-mail all'indirizzo help@bonloyalty.com. Siamo qui per aiutarti in qualsiasi modo possibile!

10 oktober 2024

easy to work, fast customer service. Priced right. thanks Jean

GoYerbaMate
USA
Ungefär 17 timmar användning av appen
BON Loyalty svarade 13 oktober 2024

Hello GoYerbaMate,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

5 september 2024

Sophie and Hazel is so nice for helping me with my concerns for the functions.

AllSaints Hong Kong
Hongkong SAR
10 dagar användning av appen
BON Loyalty svarade 6 september 2024

Hello AllSaints Hong Kong,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!