Recensioner (1 725)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
3 april 2022

Simply the best app ever tried them all this one I fell in love with at first site! I will never use anything else again.

MyDiscounts
Kanada
Ungefär en timme användning av appen
BON Loyalty svarade 3 april 2022

Greetings MyDiscounts 💙

Glad you are loving our app! Thank you so much for your kind words. A simple and flexible app is what we're aiming at. Your reviews let us know we have done a good job on improving our app.

For further requests, feel free to contact us via live chat or email help@bonloyalty.com. You're always welcomed here.

Warmest regards,
Mia
BON Team

4 juli 2022

The setup was seamless and the assistance from Daisy was amazing. It has all the features that I need to reward my loyal customers.

Bee Inspired
Sydafrika
Ungefär en timme användning av appen
BON Loyalty svarade 5 juli 2022

Hi there Bee Inspired,

Thanks for such a positive review 😊 We are extremely happy you’ve enjoyed Daisy's service. Our team sincerely cares about each merchant and is ready to make every effort to find the best solution. Being open and flexible for all queries is one of values ^^

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

23 juni 2022

We selected this app after trying others that add in too many features that we wanted to implement in other ways. Bon's loyalty program app has a great feature set without adding in complex gift card functionality, which we would prefer to manage through native Shopify processes. Their online documentation is great and customer support through chat has been excellent. Daisy in particular was a great help in answering all of my questions and making sure I had direct access to the information online. Highly recommended!

UNGUENTARII
USA
Ungefär en timme användning av appen
BON Loyalty svarade 26 juni 2022

Greetings UNGUENTARII team,

Your fascinating review is so priceless and we were just on the ninth cloud 🤩 With your words, we, and especially Daisy know how happy we are to have you here with us!

Your feedback truly gave us motivation, and working on improving Bon became even more joyful than before. We are glad you were able to notice it and spread the word to all other merchants. We truly appreciate your review, and we will be definitely proud to make your growth better every time you reach out to us!

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.

16 maj 2022

Was looking for an app to add to my website and decided to install BON. I'm so glad I did. It's super simple to use and easy to customize the widget. Which is huge for me because loads of customization options tend to overwhelm me. I was also greeted by Anna. <3 Who helped solved a quick little issue. She kept me company while having the dev worked on it for me. She was super sweet and wonderful. Totally made my night as I was kinda worrying about when and how to launch my website but after talking to Anna, she made me feel confident and at ease. Customer service was amazing and the app is user friendly. Thank you Anna and BON staff members (:

LuniiLush
USA
Ungefär en timme användning av appen
BON Loyalty svarade 18 maj 2022

Hi LuniiLush,

Anna is very happy to hear that she could support you to utilize our app. Thank you so much for your amazing compliment! I really appreciate you taking the time out to share your experience with us! We are lucky to have a customer like you as you are our incentive to make BON become better.

Anna and the support team are just one message away via live chat or email address help@bonloyalty.com. Speak soon!

Mia
BON Team.

25 juli 2022

I'm using BON Loyalty for my online coffee business. It's the best multilingual loyalty app out there. Tracy was super helpful answering my questions and setting up the widget.

Nomad Soul Coffee Co.
Kanada
Ungefär en timme användning av appen
BON Loyalty svarade 26 juli 2022

Hi Nomad Soul Coffee Co.,

Wow! You are so kind to us 😊. I would also give you a 5-star Review for the best customer of ours, but it is simply impossible cause all our customers stay on top of all priorities! And this is already worth all of our and Tracy's effort!

Please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!

Yours sincerely,
Mia
BON Team

5 december 2022

Seamless way to increase customer loyalty, super intuitive and easy to use. UI is great. Nice design. Customer support was great, very responsive and helpful. Had a query, and Daisy (customer support PIC) got back to me on my inquiry as promised. Thanks BON! :)

SM Health Care
Malaysia
Ungefär en timme användning av appen
BON Loyalty svarade 5 december 2022

Hi there,

Thanks a million time for your sweet review! 💐🥰 I’m also very glad to hear that Daisy, our Support agent was able to make your experience with us a memorable one and that you enjoyed all of the features in BON app!

See you soon at our “Live chat” widget or Support mailbox Help@bonloyalty.com.

Cheers!
Mia
BON team

16 februari 2023

We added the BON app today and it's fairly straightforward. If you have an issue, the customer service is incredible. I was lucky enough to have Anna as my representative. She is friendly, knowledgeable, and very helpful. Best of all, she makes things happen quickly. I look forward to launching BON and seeing how it improves our customer retention/return rates.

Optics Force
USA
Ungefär en timme användning av appen
BON Loyalty svarade 16 februari 2023

Good day to you!

You made our day with your trust in BON and your awesome review! Our team is all happy to know that you are satisfied with our support!

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Mia
BON team

24 februari 2022

The BON app is a really good addition to our shop, I highly recommend it! The support is amazing, I had Emile helping me set up everything for our shop which was great!!

Erabella Haircare NZ
Nya Zeeland
Ungefär en timme användning av appen
BON Loyalty svarade 25 februari 2022

Dear Erabella Haircare NZ,

Our team and Emile are thanking you from the core of our hearts for sharing such wonderful feedback about BON 🙏🏻
Please be sure that your presence and trust make our job so much better! More importantly, knowing that our prompt support has contributed to your business — is such a motivation for us all!

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.

13 april 2022

So far this app is AMAZING. I just downloaded it tonight, but the customization is perfect and the rewards options are endless. A special shoutout to Emile for her INCREDIBLE customer service helping me figure out some things, even being extra generous to go above and beyond, as well as being super relational connecting with me about our business. I'm going to see how well this goes with gaining loyalty with our customers, I have a really good feeling about it so far. :)

Beyond Borders Collective
USA
Ungefär en timme användning av appen
BON Loyalty svarade 14 april 2022

Greetings Beyond Borders Collective,

Thank you from the bottom of our hearts for expressing the appreciation of our customization options and we couldn't be happier to see how you find our collaboration so fruitful! Emile is very happy to see customers being satisfied with her effort. Not just only Emile, our whole team would love to provide you with our dedicated support service 🤗

If you need our assistance, don't hesitate to reach out to us via live chat and email at help@bonloyalty.com. Your satisfaction is our pride and joy!

Best regards,
Mia
BON Team

4 oktober 2022

This app is easy to use, set up and the customer service was so quick and helpful! Recommend trying this app!

Megan Salmon
Australien
Ungefär en timme användning av appen
BON Loyalty svarade 4 oktober 2022

Hi Megan Salmon

Thank you for your great review! At BON, we work hard to offer high-quality service to every guest. We made sure to share this feedback with our whole team, since we all would be delighted to hear your feedback.

We are always happy to answer if you have any questions, just leave us a message in the chatbox or email us at help@bonloyalty.com.

Have fun exploring our app,
Mia
BON Team