Recensioner (1 729)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
31 december 2023

I am absolutely thrilled with the exceptional service I received. Not only did BON provide an amazing platform, but Anna, a member of their team, went above and beyond to ensure my experience was extraordinary.

From the moment I signed up for BON, I was impressed by its user-friendly interface and extensive rewards selection. However, what truly stood out was the personalized attention I received. When I reached out to Anna regarding my trial period, she promptly responded and extended my trial days to allow me more time to explore and enjoy the platform. This gesture demonstrated BON's commitment to customer satisfaction and their willingness to go the extra mile.

What amazed me even further was the exceptional support I received, even on New Year's Eve. Anna was not only responsive but also incredibly helpful. I had a minor issue with a watermark, and her team promptly assisted me in removing it, making my experience on this special day even more enjoyable. The dedication and responsiveness of Anna and her team truly exceeded my expectations.

Thank you, BON, for providing such an outstanding experience. Anna and her team have truly set the bar high for exceptional service and support. I am excited to continue my journey with BON in the future!

Ngai Fong Jewellery & Jade Co.
Hongkong SAR
Ungefär 2 månader användning av appen
BON Loyalty svarade 14 januari 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

22 februari 2024

Excellent Loyalty program for a startup - affordable and includes much more than other similar services - plus much cheaper.

Guys are truly doing everything to provide the best possible service.

Excellent, super quick customer service, especially Maxxie and Cady that resolved our issues straight away!!

KWALAMA SPECIALTY COFFEE
Schweiz
Ungefär 2 månader användning av appen
BON Loyalty svarade 8 april 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

15 november 2023

Very good app to start a loyalty programme in your shop. The best thing about it is that you get support - whenever, with whatever problem. They help 24/7

foodpipe
Tyskland
12 månader användning av appen
BON Loyalty svarade 16 november 2023

Dear foodpipe,

Thank you so much for your lovely feedback! I'm so glad that you feel satisfied with our app's features, as well as our support team. We'd love to know more about your insight as we want to make BON exactly what you need for your business, so if you have any suggestions, please tell us ^^

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

All the best,
Mia
BON Team.

9 februari 2024

Just started using the app. Loved the customer experience. Aster has been very patient with my queries and was helping set up the app and solving the queries for almost an hour. Couldn't have asked for a better experience for a first impression!

General Tag
USA
6 månader användning av appen
BON Loyalty svarade 20 februari 2024

Good day to you General Tag,

It's so great to have you with us and we can't be any happier to have satisfied you with BON 🌸 Thank you a lot for entrusting in our app!

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Warmest regards 🌞
Mia
BON Team.

25 december 2023

Best price and better than the one I've just uninstalled. Easy to use and customize. Staffs are excellent, they are always online and was able to assist me on Christmas!

Purple Cake Shop
Filippinerna
9 månader användning av appen
BON Loyalty svarade 14 januari 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

12 juli 2024

great support team. in special, Cady. They assist you perfectly

Bakus Vinum
Spanien
Ungefär 17 timmar användning av appen
BON Loyalty svarade 17 juli 2024

Hello Bakus Vinum,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

29 juni 2024

Hi, I am not using the app, how can I delete all the data in my site?

ALECRIM.lab
Brasilien
6 minuter användning av appen
BON Loyalty svarade 2 juli 2024

Thank you for your wonderful 5-star review along with your question.

We prioritize your privacy and have a strict and transparent privacy policy, which you can review at https://bonloyalty.com/privacy-policy/. Please rest assured that once BON is uninstalled, all your data will be automatically deleted from your settings and theme.

We noticed that you've uninstalled BON, and we would love to understand if there's anything we can assist you with. We are committed to helping you maximize the effectiveness of BON for your store's success and would appreciate the second opportunity to support you further.

1 april 2024

This was easy to setup, Anna was amazing and helpful with every detail I needed. This program has alot of customizable options and looks nice as well!

Just Mens Rings
USA
Ungefär 2 månader användning av appen
BON Loyalty svarade 8 april 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

19 maj 2024

Maxxie, Cady, and Anna were very helpful on helping me fix items on my store. Thank you again for all of your help!

Jessiz Boutique
USA
Ungefär 22 timmar användning av appen
7 mars 2024

Works great! I can reward my costumers with exclusive items with the rewardprogram! The refferal program also works great and it helped me a lot with getting new costumers! Maxxie, Cara and the rest of the BON team helped me perfectly with removing the brandmark for free!

Bourdon
Nederländerna
7 månader användning av appen
BON Loyalty svarade 8 april 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!