BON: Loyalty Rewards Referrals

BON: Loyalty Rewards Referrals

Recensioner (1 791)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
6 februari 2024

Amazing app with outstanding support. Very responsive and good help. Also the app has a lot of features what we need in order to create a good loyalty program.

Techweise
Nederländerna
Ungefär en månad användning av appen
BON Loyalty svarade 20 februari 2024

Hello,

Thank you for your review. We will share this with the app team to let them know how we are doing

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

9 januari 2024

great customer service by Anna,
Just started to use this app, hope its what its good :)

Little Flower Company Cake Design
Kanada
3 månader användning av appen
BON Loyalty svarade 14 januari 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

18 mars 2024

Very useful application! Maxxie has helped me a lot, kind and expert support! Highly recommended!

MOOPS
Italien
Ungefär 2 månader användning av appen
BON Loyalty svarade 8 april 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

9 maj 2024

Customer service really nice and reactive.
Thanks to Anna, Maxxie and Mia for all :)

La Maison du Bleuet
Kanada
7 månader användning av appen
BON Loyalty svarade 18 juni 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

13 februari 2024

Easy to Set up + a fast and helpful support team - Sunny was the agent and she was extremely professional and efficient in solving my issues

INFORM Clothing
Storbritannien
6 månader användning av appen
BON Loyalty svarade 20 februari 2024

Hi INFORM Clothing,

Thank you for posting your positive review. Much appreciated! Your kind words move us forward and we are always ready to go far to provide you the service you deserve

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Best regards,
Mia
BON Team.

10 januari 2024

The app's user-friendly design makes navigating through various features a breeze, making it incredibly easy to engage with the loyalty program.

Moreover, I had the pleasure of receiving exceptional assistance from Maxxie- not only addressed my queries promptly but went above and beyond to ensure I fully understood the app's features and benefits.

RZME
USA
Ungefär 2 månader användning av appen
BON Loyalty svarade 14 januari 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

Redigerat 6 augusti 2024

Geweldige service en een goed systeem. Voor de prijs het beste loyalty systeem uit de Shopify App store. Terwijl ik er best wat uitgeprobeerd had!

Voor wat op maat gemaakte services heeft Maxxie mij goed geholpen.

Bij Keesje
Nederländerna
3 månader användning av appen
BON Loyalty svarade 3 augusti 2024

Beste Bij Keesje,

We hebben zojuist uw 4-sterrenrecensie gelezen en het is jammer om te zien dat u problemen hebt ondervonden met het nieuwe klantaccount.

1. Wat betreft uw bezorgdheid over het feit dat klanten geen punten kunnen gebruiken, hebben we uw winkel grondig gecontroleerd. Tijdens onze beoordeling hebben we ingelogd en succesvol punten verdiend en ingewisseld voor beloningen op de BON Loyalty Page zonder problemen. Bekijk onze schermopname in de e-mail die we hebben verzonden.

Als dit uw bezorgdheid niet wegneemt, kunt u dan verduidelijken wat het exacte probleem is dat uw klanten ondervonden bij het inwisselen van hun punten bij BON? We willen eventuele problemen snel begrijpen en oplossen.

2. We zijn het ermee eens dat de mogelijkheid om punten in te wisselen bij het afrekenen een naadloze ervaring voor klanten zou bieden. We zijn verheugd om te delen dat deze functie al op onze ontwikkelingsroutekaart voor dit jaar staat. We zullen al onze handelaren op de hoogte stellen zodra deze officieel is gelanceerd.

We kijken ernaar uit om uw mening over deze kwestie te horen. We zijn er om u te helpen en willen uw ervaring graag verbeteren.

9 april 2024

Implementing this app was a breeze, thanks to its intuitive design and the outstanding customer service that accompanied us every step of the way. The transition was smooth, with the support team providing quick and helpful responses to all our queries. This level of assistance and the app's user-friendly nature made the entire process feel effortless.

Ease of Use: The app is designed to be straightforward, ensuring a hassle-free setup.
Top-Notch Customer Service: The responsive and knowledgeable support team is a game-changer, making implementation a smooth experience.

We highly recommend this app to any business looking to enhance their operations and customer engagement. It's not just the functionality that impresses; the customer service is unparalleled. This app isn't just a tool; it's an essential partner for your business.

Nalguitas Bonitas
Costa Rica
4 dagar användning av appen
BON Loyalty svarade 17 april 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

25 mars 2024

Amazing customer service! I have been trying to set this up for hours and Anna and Maxxie have been patiently answered each and every question i had! I am looking forward to using this app! Amazing customer service! 5 stars

Blooms of Hawaii
USA
12 dagar användning av appen
BON Loyalty svarade 8 april 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2 april 2024

So far I can't say much about this app, I've only tried to set it up properly.

When I had some questions, the customer support was very helpful. I chatted with Chelsea, she was very attentive, polite and was able to answer my questions in the best possible way.

My first impression is very positive!

Urban Pieces
Österrike
7 dagar användning av appen
BON Loyalty svarade 8 april 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!