Recensioner (1 557)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 97 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
7 oktober 2022

The customer service has been amazing, have been working with them for about a month now prepping for our store to go online (we already integrated it with our instore POS). They're quick to respond and usually have a solution for me instantly. 10/10

The Veganist
Kanada
Ungefär ett år användning av appen
BON Loyalty svarade 9 oktober 2022

Hello,

We are so grateful for your review. Thanks for sharing your rating with us.

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

15 september 2022

I use this app to do my tier rewards, they are quick to respond and are so kind to help with setting my system up!

wafflecult
USA
Ungefär ett år användning av appen
BON Loyalty svarade 16 september 2022

Dear wafflecult,

Your amazing review has made our whole day! Our support team is so happy to hear that they can assist you along the setup.

Please feel free to send us a message via our live chat or an email to help@bonloyalty.com. We are always ready to support you!

Best regards,
Mia
BON Team.

1 september 2022

I just installed the app, and it really has a lot of customizations and features for a free app. Completely modern design and up to date! They seem to have really good support too, I was helped by Anna who was very friendly and helpful. Continue with the good job! :)

Cosmetic-Nabeu
Sverige
Ungefär ett år användning av appen
BON Loyalty svarade 2 september 2022

Good day to you Cosmetic-Nabeu,

Anna and our team truly appreciate that we can accompany such a kind-hearted customer like you😊 We're so glad that you are enjoying your experience with BON till far. Beautiful UI and various customization options are always our goals when developing the app, and we can't be happier when we know you like them🥰 Your precious support motivates us to keep on developing the app and providing better services to our precious customers.

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON Team.

Redigerat 26 oktober 2023

Anna is one of my favorite support personnel! She's always so helpful and positive. She has even taken a couple of our discussions to the developers for suggestions and app improvement. I really feel that BON is a partner to our company and not simply a service.

NanoScapes
USA
Ungefär ett år användning av appen
BON Loyalty svarade 17 oktober 2022

Wow, we were blown away by your sweet words, Anna and our whole team really appreciate the time you took to write such a detailed review! ^^

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

28 november 2022

Nice app with super quick support system. Carrey, from the support team helped me to unlock all the features. Kudos to the team and app.

Kavi The Poetry-Art Project
Indien
Ungefär ett år användning av appen
BON Loyalty svarade 30 november 2022

Hi Kavi The Poetry-Art Project,

Thank you so much for your review! We are all so happy that our app and especially Carrey - can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants.

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com 💝

Best regards,

Mia
BON team

Redigerat 28 juni 2023

Genie was extremely helpful, very professional and patient with my query. At the end we came up with a solution to my problem and it made my day!

MYXD
Storbritannien
Ungefär ett år användning av appen
BON Loyalty svarade 28 juni 2023

Thank you so much for taking the time to review the BON app. We are thrilled to hear that you had a positive experience with Daisy's assistance. Our team is dedicated to providing the best possible experience to our customers, and your review serves as a great motivation for us to continue delivering exceptional service.

If you have any further feedback or questions, please do not hesitate to reach out to us.
Liam
BON team

28 augusti 2022

So far I am only in the set-up phase, but the admin backoffice is very easy to understand. If/when questions come up, the support team (Cady) and the dev team are very quick to provide help. I am very happy I chose to use Bon Loyalty.

AM LUXE Candles
USA
Ungefär ett år användning av appen
BON Loyalty svarade 2 september 2022

Good day to you AM LUXE Candles,

Thank you so much for taking the time to provide feedback! As we strive to provide excellent service to all our customers, it's pleasing to know you're happy with our app and support service❤️ We look forward to accompanying you on this journey!

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Cheers,
Mia
BON Team

8 mars 2023

Simple, easy, powerful tool. Very impressed with the free version and as my store grows I will be sure to upgrade my plan no questions asked.

ATTICO ORO
Australien
Ungefär ett år användning av appen
BON Loyalty svarade 10 mars 2023

Greetings ATTICO ORO,

We are so glad that our support team has been able to support you promptly and sharing with you. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more 😍

May you have any further requests, please get in touch with us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team 🌸

24 november 2022

Ottima App la consiglio! Facile da usare e da configurare, migliora il rapporto con il cliente e lo rende sempre più fedele.

Caraci Sicily Food
Italien
12 månader användning av appen
BON Loyalty svarade 24 november 2022

Buona giornata a te, squadra di Caraci Sicily Food,

Il nostro team desidera esprimere la nostra gratitudine per il tuo fantastico feedback. Siamo davvero felici che tu abbia riposto la tua fiducia in BON Loyalty! Il nostro team continuerà a lavorare di più e a fornire servizi migliori ai nostri commercianti 🌸

Se hai bisogno di ulteriore supporto, ti aspetteremo sempre in live chat o help@bonloyalty.com.

Cordiali saluti,
Mia
Squadra BON

21 juli 2023

Very pleased with the setup and working with Anna. We got the Bon Loyalty Rewards app up and running in no time. I have been looking for a loyalty tool that was a good price for me (Small business) and something that will excite our customers both online and in-store. This is day 1, but I already have good vibes about this tool.

Schnappin Deals
USA
12 månader användning av appen
BON Loyalty svarade 24 juli 2023

The BON team would like to express our sincere gratitude for the amazing review you left for us. Your kind words mean the world to us and we are thrilled to hear that you had such a positive experience with our app and the Support service.

At BON, we strive to provide exceptional customer service and deliver top-notch Loyalty products. Your feedback not only validates our efforts but also motivates us to continue exceeding your expectations. We are truly grateful for customers like you who take the time to share their positive experiences.

If you have any further questions, please drop us a line via live chat or email help@bonloyalty.com.
Liam
BON team