Recensioner (1 740)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
23 februari 2022

This is the best app for loyalty rewards, and I have tried pretty much all of them. It has all the features you need and more. The customer service is exceptional, they're responsive, quick, and efficient and they really go the extra step to help you through any issues you may have.

brightamos
USA
8 månader användning av appen
BON Loyalty svarade 23 februari 2022

Hi brightamos tea

I love the color of your site 💜 Thank you so much for your awesome review, I'm glad that our support team has been able to support you promptly! We'll work harder to improve BON to best suit your needs.

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON team

16 juni 2022

We found it super easy to navigate & get up & running. Friendly, prompt customer service. Massive 2 thumbs up!!

Avalon Store Au
Australien
8 månader användning av appen
BON Loyalty svarade 17 juni 2022

Hi Avalon Store Au,

We truly appreciate that we can accompany such a kind-hearted and lovely customer like you! Your precious support motivated us to keep on developing the app and providing better services to our precious customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to help@bonloyalty.com. We are always ready to support you!

Best regards,
Mia
BON Team.

20 september 2022

By far the best loyalty program app! Great dedicated customer support and a awesome dashboard for managing the programs. Highly recommended!

CRYPTED
Tyskland
8 månader användning av appen
BON Loyalty svarade 23 september 2022

What a beautiful day indeed! We express our sincerest gratitude to you for taking the time to leave such amazing review! 💞

Only when we receive such positive feedback, do we rest knowing that we have done a good job! Thank you so much once again! We hope for everlasting and fruitful cooperation with you! 😊

Please feel free to contact us via live chat or email help@bonloyalty.com. We are always happy to see you 😍

Cheers,
Mia
BON Team.

5 december 2022

BON has been very easy to use and incorporate so far. Highly recommend this app for a new business looking to add and retain customers.

Lazy Rabbit Creations
USA
7 månader användning av appen
BON Loyalty svarade 5 december 2022

Hello there,

Thank you for your amazing feedback! The BON Team is still developing and improving our product, but after your review, it’s great to know that we are on the right track. 🚴🏻‍♂️

Please drop us another message if you have any questions! Have a fabulous day!

Thanks again,
Mia
BON Team

Let me know if there is anything else we can do to make your next visit even better.

31 januari 2022

Super easy to configure and to use, the customer care is very quick and helpful, I've reach out to Daisy and she helped me very quickly and super nicely. 5 stars for sure!!

Erynoole
Italien
7 månader användning av appen
BON Loyalty svarade 2 februari 2022

Dear Erynoole team

Thanks a lot for your five-star review on us 🌟 Daisy and the whole team were overjoyed reading your review. Time-saving and effortlessly setup process is one of our main focuses while developing BON. Also, I'm glad that our support team has been able to help you promptly! 😊

If you have any other questions, just chat with us or email us at help@bonloyalty.com.

Cheers,
Mia
BON team

9 januari 2024

brilliant customer service!

EP YAYING
USA
35 minuter användning av appen
BON Loyalty svarade 14 januari 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

29 april 2022

Super Happy, Brilliant Customer Service from Sunny, fix my request within a few minutes, thanks developer team and Kyle as well, I genuinely think this app should not be free and I am more than happy to pay in future to see this great work keep going, I can see huge potential what they do within this App in future, once again Thank You so much :)

Arahan Photo
Australien
7 månader användning av appen
BON Loyalty svarade 29 april 2022

Good day Arahan Photo,

Thank you so much for this wonderful review, we really appreciate that!
We truly value your time and always strive to provide fast and efficient service. We are so pleased to hear our service and app's features were provided in a timely manner. Sunny and Kyle would be very happy now:) You motivate us to keep doing the good work, and we'll try our best to keep you satisfied while staying with us.

We're always willing to help you via chat and email at help@bonloyalty.com.

Best regards,
Mia
BON Team

8 augusti 2022

Perfect app! thank you Cara for your help and thank you BON for that amazing experience! will tell my friends about it for sure

Loafers
Egypten
7 månader användning av appen
BON Loyalty svarade 8 augusti 2022

Dear Abdelrhman from loafers-eg.myshopify.com,

Thank you so much for your amazing feedback! We are so glad that our support team, especially Cara, has been able to support you promptly! We're so delighted to know that BON has become a part of your store, and we will strive to provide you the best service as possible.

Please stay in touch and reach out to us if you need any help in the future.

All the best,
Liam
BON team

30 december 2021

I'm so impressed with this app! It's easy to use, highly configurable, and best of all the support team is simply amazing. Lots of ways to earn points, a built-in ambassador program... this little app replaced 3 other (paid) apps I was using before, and best of all it's FREE. I wish I could give them more than 5 stars, they truly deserve it!

The Knickknack Shack by Darthside LLC
USA
7 månader användning av appen
BON Loyalty svarade 30 december 2021

Dear The Knickknack Shack by Darthside LLC,

Thank you so much for taking time and leaving us such an awesome review! your kind and warm words are the best motivation for us to keep moving forward and making BON the perfect loyalty app for your business.

If you need support, we're always more than ready to help via live chat or email at help@bonloyalty.com. We appreciate your business and look forward to continuing our service to you in the coming year :)

All the best,
Mia
BON Team.

Redigerat 10 juli 2023

The program is great, many features are available for free. Especially customer relations are very good and fast. I have no doubt that they will do very well in future. But the app has a very important disadvantage. It is very slow and not stable. I had the opportunity to try it for about 1 week and I noticed that there was a serious slowdown in the evening hours. I think it is due to density. But I had to delete the app after facing regular slowness for the last 2 days. By slowness I mean 1 minute for to widget to appear and another minute to make a selection which is a big no for customers. I will try again in 1-2 months and update my review according to the improvements.

Issue seems to be resolved over the years. Currently using the app

miseca
Turkiet
7 månader användning av appen
BON Loyalty svarade 14 juni 2022

Dear Burak,

I'm Cara, customer support team leader at App BON Loyalty Rewards & Referral App.

First, I would like to thank you for your detailed feedback that helped us identify the problem with the app's data transfer rate. The technical team already upgraded the server and implemented a series of other improvements. The performance of the app has now been significantly optimized and guaranteed to serve you better.

I truly hope you can take even just 5 minutes to let us know what you think again. If you are able to experience the BON app again, we will go all out to make sure you can rest assured and be satisfied.

Thank you so much, I'm looking forward to hearing from you!
Cara
BON team