Recensioner (1 740)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
22 mars 2023

I really enjoyed the ability to give my customer incentives for shopping with my company and was quickly drawn to the visual and setup of Bon Loyalty. Setup seemed pretty easy and i got the basics done but I was stuck for a while and decided to reach out for help. Anna was super helpful. At first I thought I didn't need any help and could just wander myself through setup, until Anna made some key suggestions that helped so much. I was able to fully setup my rewards system, and do it a-lot faster!. Their response was super fast and very thorough! Really enjoying this app!

Reign Deluxe
USA
7 månader användning av appen
BON Loyalty svarade 23 mars 2023

Hi ^^
Thank you so much for your review! We are all so happy that our app (especially Anna) - can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants.
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com 💝
Best regards,
Mia
BON team

11 januari 2022

So simple to use and set up. Only took a few minutes to get up and running. Hopefully it will increase my sales.

Pre-Loved Collectables
Australien
7 månader användning av appen
BON Loyalty svarade 11 januari 2022

Hi Pre-Loved Collectables,

It's such a blessed seeing your amazing feedback. Thank you so much for your kind words! Time-saving and effortlessly setup process is one of our main focuses while developing BON, so I'm glad that you have enjoyed your experience while using our app^^

If you need support, we're always here for you via live chat or email at help@bonloyalty.com.

Best regards,
Mia
BON Team.

10 mars 2023

Lovely and easy to set-up. Excited to see if working as we build on it.

I did request some support and they were extremely efficient and helpful.

Heavenly Chandeliers
Storbritannien
7 månader användning av appen
BON Loyalty svarade 10 mars 2023

Thank you for sharing this amazing feedback 🥳 Our team is so grateful for the positive review you left us. We take customer success seriously, which is why it is ecstatic that our services met your expectations.

If you need further support, we will always wait for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON Team

14 januari 2022

The support on setting up the app to my expectation was amazing. Emile help out and stayed on the support message through the entire process. Was informed a loyalty program helps bring back customers. Thank you Kona.

Blue Marlin Outfitters ~ Bath & Body Boutique
USA
7 månader användning av appen
BON Loyalty svarade 15 januari 2022

Dear Kona,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Emile was so happy to hear that she could provide you with timely service 🤗 With your trust and support, we will certainly work harder to improve our app in the future.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

12 november 2023

Thanks alot to Cara and the Dev Team. We have our customization plan and they help us with our Bon Loyalty to add more functions and interessting buttons and URL. Thanks so much. They have finished our customization plan so quickly and so perfectly. Thanks alot !

Gaahleri Studio
Kina
6 månader användning av appen
BON Loyalty svarade 16 november 2023

Hi Gaahleri Studio,

We'd like to thank you for your feedback, it means a lot to us! Cara and our entire team are very happy that you feel satisfied with our app, we'll try harder to provide you with better service in the future ^^

In case you have any queries for us, feel free to reach out to us via live chat or email address help@bonloyalty.com.

Cheers,
Mia
BON Team.

18 november 2022

I love this app. It is very easy to use and customer support is fast and very helpful. Cady and Anna helped me out set up my account. I recommend this app!

Polished Joker
USA
7 månader användning av appen
BON Loyalty svarade 20 november 2022

Hi Polished Joker,

We, Cady and Anna can’t thank you enough for the kind words about BON and our services. Your review means a lot to us and lets us know we’re on the right track! It motivates us to provide better support to customers 💕🌸

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. Your satisfaction is our joy!

Best regards,
Mia
BON Team.

5 april 2022

A fantastic app that is quick to install, intuitive to use, and just the perfect addition to my website! The first 24hrs already saw an uptick in visitors trying out the new referral links! Special thanks to Emile who is just incredibly helpful and always ready in chat to answer all my questions!

Deven Rue
USA
6 månader användning av appen
BON Loyalty svarade 6 april 2022

Hi Deven Rue

Amazing!! Allow me, on behalf of all members of BON Team, especially Emile, to thank you for such kind and warm-hearted words to us💖. We're thrilled to hear that our app is contributing and the referral program works on your store. Your review is already worth all our efforts, and we will never get tired of exceeding your expectations

May you have any further requests, just chat with us or email us at help@bonloyalty.

Best regards,
Mia
BON Team.

Redigerat 30 juni 2022

Customer service is THE BEST!! Daisy has been absolutely wonderful with every question I've had. This app is one of the best ones we've installed. It's an absolute must have for every business!

Confetti Kitty
USA
6 månader användning av appen
BON Loyalty svarade 4 juli 2022

Happy week to you Confetti Kitty,

We and especially Daisy - can't express by words how grateful we are to have a chance to support your business! Our team is really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services. You are always our pride and joy!

Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

Yours sincerely,
Mia
BON Team

14 november 2023

Outstanding customer support! They go above and beyond, accommodating even personalized requests

SimCrafters
Belgien
6 månader användning av appen
BON Loyalty svarade 16 november 2023

Dear SimCrafters,

Thank you so much for your kind words! We are all so happy that our app and support team can make you feel satisfied! Your wonderful feedback is a huge motivation for us to keep on developing the app and providing better services to our merchants.

If you encounter any difficulties while using BON, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON team.

Redigerat 6 januari 2022

Visually clean and appealing. Simple and organized to use. Had great customer support from Emile, stunning person. Would recommend to other Shopify members.

Aestre One
USA
6 månader användning av appen
BON Loyalty svarade 6 januari 2022

Hi Aestre One,

We are so delighted that you love our app and our timely customer support, especially Emile ^^ Thank you so much for the 5-star review and for recommending us to the Shopify community! A great and user-friendly interface is always our goal when developing BON, and we can't be happier when we know you like them!

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!

Best regards,
Mia
BON Team.