Recensioner (1 740)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
10 oktober 2023

Excellent app for loyalty rewards, coupons and tier rewards. Easy to use and great customer service.

Gymbros
Australien
5 månader användning av appen
BON Loyalty svarade 11 oktober 2023

Hi Gymbros,
Thank you so much for taking the time to leave us a fantastic 5-star review! We truly appreciate your kind words and are thrilled to hear that you had such a wonderful experience with our Support team!
If you have further questions, please drop us a line via live chat or email help@bonloyalty.com. Thank you for choosing us, and we look forward to serving you again!
Liam
BON team

12 juli 2022

Love using this app, it makes things very simple and user friendly. And it connects to the POS system seamlessly.

Wild Moxi
USA
5 månader användning av appen
BON Loyalty svarade 12 juli 2022

Hi there,

You don't know how happy we are every time we come across positive reviews on our service; Cara and my team want to reach out to say thank you for that.

We wish that your boutique will have more and more customers, and hope that the Loyalty program can play an important part in it.

Please reach out if you have any questions, we’d love to chat with you!

Best regards,
Liam
BON team

19 februari 2022

This app was exactly what I was looking for, and best of all, it's completely free. A special thanks to Emile's support, she was super helpful and kind. I highly recommend

Otaku Fashion
Brasilien
5 månader användning av appen
BON Loyalty svarade 19 februari 2022

Dear Otaku Fashion,

Our team here at BON, and especially Emile, are so delighted that you love our app and prompt customer support 🎇 Thank you so much for the 5-star review and for recommending us to the Shopify community :)

Hope you have a wonderful weekend ahead! If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON team

19 maj 2023

Anna was helping me today and she was awesome and professional and super friendly too. Thank you Anna. I love this app and it helps me improved my sell because my customers love the program.

Wearable Art Shop
USA
5 månader användning av appen
BON Loyalty svarade 22 maj 2023

Thank you so much for your lovely feedback 😍.

It's a pleasure for us to work with such a great customer like you! We value the trust merchants put into BON Loyalty program and do everything possible to meet requirements and exceed expectations and we are happy you have noticed it ✨.

We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.
Mia
BON Team

30 januari 2022

I just added this app to my store and I wanted to remove the Brandmark. I didn't think I would get a response on a Sunday, but Emile jump right in and she was a big help, along with a little conversation while we waited for the support to team to finish up. I would recommend for anyone wanting to add loyalty rewards to their shopify store. Here link is below if you ever need assistance!!!
https://apps.shopify.com/bon-loyalty-rewards?#modal-show=ReviewListingModal

Très Boujie Boutique
USA
5 månader användning av appen
BON Loyalty svarade 30 januari 2022

Hi Très Boujie Boutique,

Please accept our sincerest gratitude for your thoughtful and detailed review 😍 Emile and our whole team are so happy to have the chance to support you today. We are all here to provide prompt service - and you are the motivation for all our efforts. I really appreciate you taking the time out to share your experience and recommend us to other merchants!

Our assistance does not have an end. We are always here for you :) If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com.

All the best,
Mia
BON Team.

26 augusti 2022

I am using the app for a while now and everything works great! Also Tracey from support is very kind and willing to help and resolve your issues if you have any, very quickly.

Steffies Choice
Nederländerna
5 månader användning av appen
BON Loyalty svarade 27 augusti 2022

Hello,

Thanks for your kind words about Tracy. We’re very grateful for customers like you and hope you stick with us for years to come!

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

1 september 2022

Anna provided the BEST customer service. Very responsive & helpful! The app itself was easy to set up.

shopcarterlane.com
USA
5 månader användning av appen
BON Loyalty svarade 2 september 2022

Dear shopcarterlane.com,

We express our sincerest gratitude to you for taking the time to leave this incentive review 💞 Only when we receive such positive feedback, do we rest knowing that we have done a good job and our app is contributing. We do our best to make the installation easy and quick, and I'm glad that you have enjoyed your experience with us😊

Please feel free to reach us anytime via live chat or email at help@bonloyalty.com as we always welcome you!

Yours sincerely,
Mia
BON Team

23 augusti 2022

Support très réactif et agréable, merci Daisy!
Outil flexible, notamment pour la gestion des langues (hors Anglais), tous les champs sont personnalisables manuellement.

Les Irremplaçables
Frankrike
5 månader användning av appen
BON Loyalty svarade 23 augusti 2022

Salut Les Irremplaçables

Merci beaucoup pour vos commentaires incroyables! Nous sommes ravis que notre équipe d'assistance (en particulier Daisy) ait pu vous aider rapidement ! Nous sommes ravis de savoir que BON est devenu une partie de votre magasin, et nous nous efforcerons de fournir de meilleurs services, car vous êtes notre incitation à développer BON !

Si vous avez d'autres questions, discutez avec nous ou envoyez-nous un e-mail à help@bonloyalty.com.

Amusez-vous à explorer notre application,
Liam
L'équipe BON

28 oktober 2022

your policy is nice. that free plan can be life time without uninstallation the app. This is really easy to customization. thanks a lot

dogophiles
USA
5 månader användning av appen
BON Loyalty svarade 31 oktober 2022

Good day dogophiles,

You made our day with your trust in our app and your awesome review! Our team are all happy to know that you are satisfied with our support!

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!

Best regards,
Mia
BON Team.

24 april 2023

I just opened my glitter business on Shopify and looking for ways to reward my customers as well as help them get rewarded for referrals. Emile was so helpful while I was having trouble the rewards program showing up on my website and she was super helpful. She also helped me by sending me ways to make the referral program easier for my customers! Thank you Emile for all your help.

Twilight Glitters
USA
5 månader användning av appen
BON Loyalty svarade 24 april 2023

Hello Twilight Glitter,

Thank you for making our day great and giving us good vibes before the new week ahead! It is very motivating and warm words of yours, and we are super happy to know that they are addressed to us 🙋🏻‍♂️.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team