Helhetsomdöme
4,9
Antal per omdömesnivå
  • 97 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
31 december 2023

I am absolutely thrilled with the exceptional service I received. Not only did BON provide an amazing platform, but Anna, a member of their team, went above and beyond to ensure my experience was extraordinary.

From the moment I signed up for BON, I was impressed by its user-friendly interface and extensive rewards selection. However, what truly stood out was the personalized attention I received. When I reached out to Anna regarding my trial period, she promptly responded and extended my trial days to allow me more time to explore and enjoy the platform. This gesture demonstrated BON's commitment to customer satisfaction and their willingness to go the extra mile.

What amazed me even further was the exceptional support I received, even on New Year's Eve. Anna was not only responsive but also incredibly helpful. I had a minor issue with a watermark, and her team promptly assisted me in removing it, making my experience on this special day even more enjoyable. The dedication and responsiveness of Anna and her team truly exceeded my expectations.

Thank you, BON, for providing such an outstanding experience. Anna and her team have truly set the bar high for exceptional service and support. I am excited to continue my journey with BON in the future!

Ngai Fong Jewellery & Jade Co.
Hongkong SAR
Ungefär 2 månader användning av appen
BON Loyalty svarade 14 januari 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

16 april 2024

Good user experience and also the support team are helpful

KEMESU
Hongkong SAR
Ungefär en månad användning av appen
BON Loyalty svarade 17 april 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

23 mars 2024

Nice app easy to install and the support is awesome: #Anna :)

Garva
Indien
3 månader användning av appen
BON Loyalty svarade 8 april 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

30 januari 2024

Great service and easy install, had a small issue with display that was cleared up in seconds with the amazing help form the support rep Anna.

Familifood
Kanada
Ungefär 2 månader användning av appen
BON Loyalty svarade 20 februari 2024

Hello Familifood,

We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our BON app and support agent, Anna! Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

All the best,
Liam
BON team.

18 februari 2024

Installed the app over the weekend and received amazing support to set it up, even though I wasn't expecting such a quick response on a Saturday and Sunday! Anna was amazing supporting me on the Sunday and Lindsey on Saturday!
Loving the app's features so far, we choose the basic plan to get us started, as we're still a small business, and I'm so happy it's not overpriced and has great features. We're able to customise our Loyalty page, widget and everything perfectly!
Highly recommend the app.

Zelda & Harley
Storbritannien
Ungefär 22 timmar användning av appen
BON Loyalty svarade 20 februari 2024

Hello Zelda & Harley,

Wow, we can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

16 februari 2024

So far, so good! I have investigated what feels like a million referral apps, and this one seems to be a keeper! No impact on site speed, which is a huge plus, affordable pricing plans and lots of customization options, including a loyalty page. Easy to set up and, whatever I can't do on my own, the dev team has been very quick to respond and help. Give it a try!

Bloomers Intimates
USA
En dag användning av appen
BON Loyalty svarade 20 februari 2024

Hi Bloomers Intimates,

Thank you so much for your review! We are all so happy that our app features can make you feel satisfied🥰 Your wonderful feedback motivated us to keep on developing the app and providing better services to our merchants❤️

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON team

2 april 2024

CADY IS THE BEST!! SO HELPFUL AND SMOOTH> She answered all my questions and even made me smile in the process. Thanks for the wonderful assistance

LULA BALOU
USA
8 dagar användning av appen
BON Loyalty svarade 8 april 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

1 februari 2024

Maxxie is so sweet and was very helpful. She truly cares and she shows that well. my experience with support through chat was very personable. Thanks Maxxie, you're so great!

Thrift Valley
USA
3 månader användning av appen
BON Loyalty svarade 20 februari 2024

Cheers to you Thrift Valley 🍻,

Thank you for your great review! At BON, we work hard to offer high-quality service to every guest. Our whole team was delighted to hear your feedback! 🌸

We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.

Have fun exploring our app,
Mia
BON Team

3 januari 2024

Throughout the installation process and setting up the environment, we have been helped in an unbelievable positive and speedy way by support agent Chelsea. During the chat, she was very supportive and provided clear information. Thanks to her support, our BON Loyalty Program is now active.

We are glad we chose BON as our loyalty program and would recommend it to others

MMA Beauty
Nederländerna
2 månader användning av appen
BON Loyalty svarade 14 januari 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

21 februari 2024

Perfect support with immediate answers and availability for app customization according to our needs.

Craft Resin
Storbritannien
Ungefär 2 månader användning av appen
BON Loyalty svarade 8 april 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!