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I've been an Early Bird user of the BON loyalty app. This is by far the best bang for you buck on loyalty apps in the Shopify app store. They have incredible support- you are not just talking to a robot. Daisy and Genie are VERY responsive and also honor loyalty!
The app keeps getting better as well. They take every suggestion and request into consideration and if not immediately help you with customizing, within a few weeks you may see your feature requests added into the app.
Cannot recommend this app enough!
Our whole Support team (especially Daisy & Genie) really appreciate you taking the time to leave us a review 💗💋
These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience with the BON app. Let us know if we can do anything else for you.
We are just one message away via live chat or email address help@bonloyalty.com
Liam
BON team
I am currently using this. I was stucked at one point. I chatted "Daisy" and she resolved the problem in few minutes. Fast service and friendly support team. great job.
Good day!
We are so happy you are enjoying our app and services! Thank you so much for your kind words. Daisy said it was nice talking to you and she can't wait for the next conversation with you ✨
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com
Cheers,
Mia
BON Team
The app is still growing and maturing, but since I have used it in its early days and even until now, this app has been good and the customer service has been great! I am highly impressed with their ability to help out their users and in turn our customers with examples, walk through steps and overall great customer service. They have helped me set up and solidify the app and always help me when I need it. They keep adding more and more features as well and I'm excited to keep using this app and see how it grows.
We’re so happy to hear you had a great experience at BON. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
Should you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Best regards,
Mia
BON Team.
Cant say enough good things about Genie! She is so quick to help with any questions I have had and even helped finish setting up the program for us. Incredible customer service!
Thank you for a lovely review !💕
So glad you found BON useful, we strive to actually bring value and enhance the shopping experience for customers. Our Support team will be delighted to see your praise!
We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.
Have fun exploring our app,
Mia
BON Team
Sunny and Kyle were absolutely amazing at helping me with my needs! They both were very sweet and expedited all of my requests in a such a timely manner that I did not expect! Thank you guys so much for your awesome work! I am very grateful
Dear Brianna Wicks Candle Co. team 🕯
I can’t express how excited Sunny and Kyle were when reading your awesome review! We're all glad that our support could make you satisfied. With your trust, we will certainly work harder to improve our app in the future.
Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Best regards,
Mia
BON Team.
Incredibly easy to install and set up, and the customer service was immediate, friendly and incredibly helpful. Thanks to Daisy for your friendly chat and development support. The app is stunning, clear and easy. Not sure what else you would want!
Hi Kracca.
Thank you for your great review! Here at BON, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Daisy to give her the recognition that she deserves. She would be delighted to hear your feedback :D
We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.
Have fun exploring our app,
Mia
BON Team
I have been using it for a few days. Although it is not long, I found that it is relatively easy to master during the setting process, and the functions basically meet the needs of use. It would be more perfect if more task types and points use methods could be added in the future. , customer service Emile is very timely and effective help, thank you very much.
Good day to you alva,
Million thanks from the bottom of our hearts! It's thoughtful clients like you who make us fantastic. We always keep and develop our coherence cause you are our strongest motivation. Thank you tons for providing us with this wonderful insight for improvement! 🥰 Emile was really grateful to read your feedback.
When you need help, Emile and our team are always here via live chat and email at help@bonloyalty.com waiting for you.
Best regards,
Mia
BON Team
Super simple to set up and very friendly and helpful customer service.
I’m really glad I can finally offer a reward program to my customers!
Hi, Thank you so much for your awesome feedback on our app and support! We could not be any happier that we could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving BON.
If you need our support, we will always be ready to give you a hand via our live chat or help@bonloyalty.com!
Yours sincerely,
Michelle
BON Team.
Easy to install, customize and in use. Plus, they have an amazing customer service! Big shout out to Daisy.
Thank you so much for taking the time to review the BON app. Your feedback is extremely valuable to us, and we appreciate the effort you put into sharing your thoughts with us.
We are thrilled to hear that you had a positive experience with Daisy's assistance. Our team is dedicated to providing the best possible experience to our customers, and your review serves as a great motivation for us to continue delivering exceptional service.
If you have any further feedback or questions, please do not hesitate to reach out to us.
Liam
BON team
BON is the best loyalty app I have come across. We went through 2 other loyalty apps that just didn't have all the features that we needed. BON does! On top of that, their customer support is the best! Daisy, Cara, and Ana are always so helpful. They have helped me set up the app to do exactly what I needed it to.
Thank you very much for your great review! We take pride in providing a comfortable experience for our beloved customers. Support team is very happy to assist you with setting up the new Loyalty program! 🎁🤗
We are always here for you in case you need direct support. Please do not hesitate to drop us a message via live chat or email at help@bonloyalty.com.
Yours sincerely,
Mia
BON Team