BON: Loyalty Rewards Referrals
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Just installed this app and was pleasantly surprised with the customer service (specifically Daisy) and her support to set up the widget on my store. It is easy to use and I am looking forward to see the results!
Greetings Qadesh,
On behalf of all members of BON team (and Daisy too), I'd like to thank you so much for such kind words addressed to us! We were very pleased to read your amazing review, I'm so glad that our user-friendly app and prompt support service can satisfy you. I hope that BON can contribute to the success of your business soon :)
We're always willing to help you via chat and email at help@bonloyalty.com if you need us, so feel free to contact us anytime!
All the best,
Mia
BON Team.
A visually pleasing, easy to use Loyalty app that doesn't cost the earth!
But the best part about it is the support. When I enabled the app on our website the widget was showing up, but when clicked it brought up a blank white box.
I reached out to support, expecting a response within the next day or so. Anna replied almost immediately and helped me sort the issue (which was just that I was viewing a preview of our website! Going incognito revealed there was never any real issue.)
Responsive ongoing support is a big priority for me as a new business owner and Anna's care has made a big impact on my to-do list!
Hi Parallel Universe Limited,
Your feedback truly warms our hearts and serves as a reminder of why we're so passionate about what we do 💘
We're here to serve you, and your happiness is our utmost priority. If you ever have further feedback or suggestions, please don't hesitate to share. We're dedicated to making your experience even better. 🙏
Once again, thank you for taking the time to share your thoughts!
The app is amazing, and almost have every functionality I need in a loyalty program! The support team are great and helpful and promptly response!
Good day to you qurtasi,
What a beautiful day indeed! We express our sincerest gratitude to you for taking the time to leave such a great review. Only when we receive such positive feedback, do we rest knowing that we have done a good job and our app is contributing. Thank you so much once again! We hope for everlasting and fruitful cooperation with you! 😊
Allow me to thank you once again for a five-star review - and please feel free to contact us via live chat or email help@bonloyalty.com. We are always happy to see you!
Cheers,
Mia
BON Team.
excellent customer service! the feature of their apps also awesome. i really love their team. they always reply me promptly whenever i needed help :) thank you for this apps
Dear Aisha Wong Accessories,
We are all so happy that our support service can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers.
If you have any further questions, please feel free to leave us a message via live chat or an email to help@bonloyalty.com. We are always ready to support you!
Cheers,
Mia
BON Team.
What a service! Thank you for your time and patience, very professional attention. This is our first shop with Loyalty program.
Hi National Engraver
Thank you for such an awesome review! 🥰 It's our pleasure to be chosen as your first loyalty program. We hope for fruitful cooperation with you!
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.
The best loyalty program app I have used so far! Amazing features with beautiful UI and super easy to use. Excellent and friendly customer support team with Cara, Daisy and Anna. Would highly recommend it.
Greetings team ColourGlo,
Wow! You are so kind to us 😊. Cara, Daisy and Anna would also give you 5-star Review for the best customer of ours, but it is simply impossible cause all our customers stay on top of all priorities! And this is already worth all our efforts, and we will never get tired of exceeding your expectations!
Allow me to thank you once again for a five-star review - and please feel free to contact us via live chat or email help@bonloyalty.com. We are always happy to see you 😍
Cheers,
Mia
BON Team.
we used this app to create a reward program for our clients. Everything you need can be found in BON. very interactive and easy interface.
We reached to their support and ANNA was more than amazing and very professional. Her replies are within seconds. Thank you ANNA and BON team!
Hello,
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.
le support client et sympa et il mon bien soutenu pour régler le problème de langue au top lol .....
Salut,
Merci beaucoup pour vos commentaires incroyables! Nous sommes ravis que notre équipe d'assistance ait pu vous aider rapidement ! De plus, nous sommes ravis de savoir que BON est devenu une partie de votre magasin ^^
Nous ne sommes qu'à un message de vous via le chat en direct ou l'adresse e-mail help@bonloyalty.com, n'hésitez pas à nous contacter chaque fois que vous avez besoin de notre aide.
Tous mes vœux,
Liam
L'équipe BON.
Support was excellent! My rep Anna provided me with all the answers to my questions and was very polite and professional. Thank you Anna for all of your help! I highly recommend this app.
Dear Novelties by Design team,
Thank you so much for leaving us such detailed feedback! It's very kind of you to let us know the things we need to do to make BON suits your needs better ❤️
Please allow us to clarify again regarding the issue: the slow-speed loading in-app you’ve encountered on 17th May is at BON’s responsibility, and this is not due to your Internet line. We had explained this straightforwardly and clearly in the previous emails. However, I’d love to clarify again in order to prevent any misunderstandings between us.
Now that the above issues were successfully resolved by our Dev team on 18th May, kindly help us check again and please let me know if there are any problems. Besides, 24/7 customer support is on the way to being launched soon, to ensure timely assistance.
Looking forward to your reply,
Mia
BON team.
Anna was absolutely amazing! She helped me get set up, answered all my questions and even was able to add a few extra's to help me get started. IF you don't have Bon Loyalty you are truly missing out
Dear Butterfly Valley 🦋,
It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Anna was really excited to read your awesome review. With your trust and support, we will certainly work harder to improve our app in the future 💖
Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Best regards,
Mia
BON Team.