評論 (1,882)

整體評分
4.9
各級評分數量
  • 97% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
編輯時間:2022年11月19日

Nice customer service! Although they said that don't answer on weekends Cara just replied to my message in 10 sec on weekends! App also works perfect

KKANG
紐西蘭
使用應用程式 2個月
BON Loyalty 已回覆 2022年11月21日

Good day to you KKANG,

Our team is so thankful for your opinion, this is valued greatly and it really motivates us. We're happy that you can get prompt support from Cara, and we'll definitely work harder to provide more features and a satisfactory standard of service to you!

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance 💪

All the best,
Mia
BON team.

2023年4月8日

We have tried so many apps and this one has been really easy to use. The customer support has been very helpful, Cady was very responsive with any issues.

RaveScoutr
美國
使用應用程式 2個月
BON Loyalty 已回覆 2023年4月11日

Good day to you, team RaveScoutr!

You made our day with your trust in our app and your awesome review! 🌞Our team, especially Cady are all happy to know that you are satisfied with your BON experience!

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!

Best regards,
Mia
BON Team 🌸

2022年11月11日

This app allow me to provide with an excellent reward program giving back to my clients for free! Super easy to use, and excellent customer service!

La Foresta Orchids
美國
使用應用程式 2個月
BON Loyalty 已回覆 2022年11月13日

Hi La Foresta Orchids,

Thanks a lot for praising our work!!! You're the reason we wake up with smiles every morning. Being able to assist you in your business is the highest prize for us. ❤️ And one more big thanks from our support team :)

May you have any further requests, please contact us via our live-chat or email us at help@bonloyalty.com. We are always ready to serve you!

All the best,
Mia
BON Team.

2023年10月9日

The support from the customer service and technical team has been fantastic, assisting us promptly and accurately in resolving any issues we encountered, and even assisting with modifications at the code level.
It's very comforting to communicate with customer service and solve problems!

Hanna Nikole
香港特別行政區
使用應用程式 2個月
BON Loyalty 已回覆 2023年10月11日

Dear Hong Kong SAR,

We are overjoyed to learn that you had a satisfying experience with our services. Providing top-notch customer service is our primary goal, and your review reassures us that we are on the right track ❤️😊

Please do not hesitate to share with us all your ideas, via our LiveChat or email. We are 24/7 ready to chat with you!
Liam
BON team

2022年7月20日

I just added this widget to the store. It's easy to set and they provide very quick and professional help, super friendly too! Just start a realtime conversation and they will solve your problems right away. Definitely recommend if you need widget with the same function. :)

OPPOSHE
中國
使用應用程式 2個月
BON Loyalty 已回覆 2022年7月21日

Good day to you OPPOSHE,

Thanks a million for such a positive review!😊 We are extremely happy you’ve enjoyed our service. Our team sincerely cares about each merchant and is ready to make every effort to find the best solution ^^

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.

2023年4月5日

Anna was super helpful and friendly <3 5 stars! Love the ease of use to set up and manage too. Would totally recommend

Shi's Emporium
英國
使用應用程式 2個月
BON Loyalty 已回覆 2023年4月6日

We are all so happy that our support service can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers. 🥰👏

If you have any further questions, please feel free to leave us a message via live chat or an email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

2024年2月19日

Amazing service and great app for growth!

Flovita
荷蘭
使用應用程式 2個月
BON Loyalty 已回覆 2024年4月8日

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2023年11月28日

Super Support! Geniales Tool!

Triva.shop
瑞士
使用應用程式 2個月
BON Loyalty 已回覆 2023年11月30日

Hello Triva,

Your kind words and the 5-star rating mean the world to us. We're thrilled to hear about your great experience with our app and support team. It's customers like you that motivate us to keep doing what we love.

Thank you once again for choosing us and for taking the time to share your thoughts. We can't wait to serve you again in the future!
Liam
BON team

2022年5月7日

I have tried several apps for reward programs and BON Loyalty has been very easy to set up. The translation function (german onlineshop) is easy to handle and customizable. The widget looks good and the support is great. Normally they don't have support on weekends, but I even got answered my questions on a Saturday (thank you Daisy!). It's still a very new app and I'm excited for future features coming out.
... and it's still for free! :-)

Flizzer.ch Dev.
瑞士
使用應用程式 2個月
BON Loyalty 已回覆 2022年5月7日

Hi Flizzer.ch Dev,

Thank you for such kind and warm words for us! We are so happy to learn that you like the translation function (German online shop), the widget looks, and our support as well ❤️

If you need help, we're right here via chat and email at help@bonloyalty.com. Thank you so much!

Cheers,
Mia
BON Team

2023年4月25日

L'application est pratique et permet de faire plusieurs choses différentes.
Le support est réactif et à l'écoute.
Nous ne l'avons pas encore testé en prod afin de savoir si la conversion fonctionne vraiment.

Ducktoon
法國
使用應用程式 2個月
BON Loyalty 已回覆 2023年4月26日

Merci beaucoup pour vos excellents commentaires sur notre application et notre assistance ! Nous ne pourrions être plus heureux de pouvoir vous aider rapidement. Grâce à votre précieux soutien, nous sommes encouragés à travailler plus dur pour améliorer BON.

Si vous avez besoin de notre soutien, nous serons toujours prêts à vous donner un coup de main via notre chat en direct ou help@bonloyalty.com !

Cordialement,
Liam
L'équipe BON.