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very fast and helpful live chat! the app is easy to navigate and use. most importantly, have one of the more affordable plans for small biz!
BON team hopes this message finds you with a big smile! 🌞
We just wanted to drop you a quick note to say a heartfelt THANK YOU for sharing your wonderful 5-star review. Seriously, your kind words made our day around here!
If there's ever anything you need, whether it's a question, suggestion, or just a friendly chat, don't hesitate to reach out. We're here for you!
Liam
BON team
The best loyalty app we've tried! Not only do they have all of the features and functionalities that you've ever need in a loyalty app but they also have the best customer support! 1000% recommended!
Dear shop cosy,
How lovely a customer you are! Thank you so much for your kind words about BON ^^ We are all so happy that our app and support service can make you feel satisfied! Your wonderful feedback motivated us to keep on developing the app and providing better services to our merchants.
We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Merry Christmas and Happy New Year!
Best regards,
Mia
BON Team.
I like this app so much. It provides all the features I need for the customer reward program. And their service team really helps! Thank you, Emile Daisy and Kyle.
Hi FunniPets®,
Thank you so much for your awesome review, I'm glad that our support team has been able to help you promptly! Emile, Daisy, and Kyle would be really excited when reading this:) With your trust and support, we would work harder and harder to develop new features and improve our support team to assist you better in your business.
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
Cheers,
Mia
BON team.
the support system at BON is amazing. There are certain benefits that are locked and when you got curious about it and click, it will force chat with a support online. I must admit that it was quite intimidating to force chat with someone but it give you the opportunity to know the team behind this system and I have no complains! They were really prompt in your needs. Hopefully this will be the reward system that I will stick to for years to come!
Hello,
We can’t thank you enough for your kind words. Your review means a lot to us and lets us know we’re on the right track!
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.
The app is so easy to use and understand. Anna was so helpful and quick to attend to my request for a few modifications. THank you BON!
BON developers would like to send a big THANK YOU for your taking the time and leaving us such an awesome review! Your kind, and warm words are the best motivation for us 💕
We are here always striving to exceed our customers' expectations and make sure that you are satisfied!
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
Cheers,
Mia
BON team
So far so good! I had an amazing customer service rep (Cara) that walked me through some difficulties installing. It was actually due to mistakes on my end and not the functionality of the app.
Hi there,
It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Cara is really excited to read your awesome review. This is a great motivation for her and our team to keep going forward and provide better support to merchants like you ^^
Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Best regards,
Mia
BON Team.
I really have enjoyed this app. Its user friendly and the customer service is above and beyond. I have had a great experience. Customer Service Rep Anna has been fast and very helpful
Thank you very much for such great feedback on us and on BON. We all put an effort to enrich it with cool features that would be really helpful for your business. Every minute of that effort brings us true pleasure and we are incredibly lucky to have customers like you who can see it and who enjoy the experience here with us. Wishing you a fantastic week ahead 🙌.
If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.
All the best,
Mia
BON Team.
Muy buena aplicación, el diseño es bonito y sencillo y puedes personalizarlo bastante. He probado muchas aplicaciones de loyalty reward y esta es la que mas me gusta. Además el servicio de soporte es muy atento y me han ayudado mucho Emilie, Anna y Lindsey.
Hola
Emilie, Anna y Lindsey se llenaron de felicidad al saber que podía impresionarlos con su servicio 🤗 Todos estamos aquí para brindar un excelente servicio a nuestros queridos comerciantes y muchas gracias por sus amables palabras. ¡Realmente aprecio que te hayas tomado el tiempo para compartir tu experiencia con nosotros!
Estamos a solo un mensaje de distancia a través del chat en vivo o la dirección de correo electrónico help@bonloyalty.com, no dude en contactarnos cuando necesite nuestra ayuda.
Salud,
Mia
BON Team
I've only used this app for a few days and the app is simple to use and configure. Did have to contact support to help remove the "BON Banner" and Daisy was an excellent help. The best Support experience I've had with any app on Shopify.
Greetings AureliaBeauties team,
Thank you so much for taking the time to provide feedback. As we strive to provide excellent service to all our customers, it's pleasing to know you're happy with Daisy's support. We look forward to accompanying you on this journey.
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Cheers,
Mia
BON Team
I highly recommend BON Loyalty. They have amazing costumer support that never disappoints. One of the best app for rewards programs. It's very easy to setup and get integrated so your customers can start gaining loyalty points. They are open to suggestions because they want to improve their app and makes it even better.
Good job. Keep going!
Hi UNICORN GUY,
We couldn't be happier to see your awesome 5-star review! 🌟 Thank you for taking the time to share your positive experience. Your support means the world to us, and it keeps us going with a big smile. 😊
We're here whenever you need us, and we can't wait to serve you again soon! Shoot us a message at BON Support LiveChat, help@bonloyalty.com.
Liam
BON team