BON: Loyalty Rewards Referrals
評價 (1,558)
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根據評分
Easy to use and excellent customer support. Emile was attentive and responded quickly to my questions.
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
The tool has a decent amount of features and configuration is flexible enough. Customer support is very helpful and responsive.
Good day to you Wear Me,
It's so great to have you with us and we can't be any happier to have satisfied you with BON 🌸 Thank you a lot for entrusting in our app!
May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Warmest regards 🌞
Mia
BON Team.
I've only been using the app for a day or two. I've bombarded support with so many questions, which have been answered promptly and professionally. Genie and Chelsea have been amazing. Thank you so much for your help. Migrating from another platform to Shopify has been very stressful, and I was worrying about the loyalty programme I had running. I need not worry anymore. The app is excellent, fully customizable and very professional/nice looking.
I look forward to my customers using it once we've opened properly.
Thank you
Hi Castle Rocks Cornwall,
We couldn't be happier to see your awesome 5-star review! 🌟 Thank you for taking the time to share your positive experience. Your support means the world to us, and it keeps us going with a big smile. 😊
We're here whenever you need us, and we can't wait to serve you again soon! Shoot us a message at BON Support LiveChat, help@bonloyalty.com.
Liam
BON team
This app keeps no record of emails it sends out to customers and no chronological record of customer actions.
[Update Feb 02]
Dear Hope, we have exported data reports on customer activity and emails. Ready to send to you! Please chat or call us whenever you have any further feedback. Thanks a bunch!
[Update Feb 01]
Hope my emails didn't get lost in your inbox. We've sent reports regarding customer activity. As for the email history, we're developing a feature for you to view it online through the app and will also send you reports in the form of data files. If you receive our data file, please let us know. Thanks so much!
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[Jan 30th]
Dear Miracle Botanicals Essential Oils team,
While the email analytics system is under development and will be ready to launch this Q1/2024, a record of customer actions was sent to you immediately upon your request on January 30th. Here you can find all the history of customer activities such as earning points, redeeming points, and referring friends... Kindly check again and let us know if you need any further data, we are always ready to prepare detailed reports for our precious shop owners.
Customer feedback is truly important and we cherish each of your recommendations. With 24/7 service, we could chat or meet to discuss further. Would you be open to having a conversation, allow us a chance to explain any misunderstanding? 🙏
Fonctionnalités complètes et surtout pouvant être complètement traduites, y compris les boutons d'action (au contraire de certains de leurs concurrents, notamment celui commençant par un S). Service client tip top, mes remerciements à Mia et Maxxie. Je recommande.
Bonjour La Sélection du Pro,
Merci beaucoup d'avoir pris le temps de nous laisser un si merveilleux avis 5 étoiles !
Si jamais vous avez besoin d'aide ou si vous avez des questions, n'hésitez pas à nous contacter. Vous pouvez discuter avec nous directement via notre site Web ou nous envoyer un e-mail à help@bonloyalty.com. Nous sommes là pour vous aider de toutes les manières possibles !
We recently made the switch from a much more expensive loyalty program to the one provided by the BON team. We should have done it earlier. We are incredibly grateful for the prompt attention and assistance that the BON team consistently provides whenever we have a question. It is truly remarkable!
Hi Woof Living,
Thank you for posting your positive review. Much appreciated! Your kind words move us forward and we are always ready to go far to provide you the service you deserve
We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Best regards,
Mia
BON Team.
I like this app, not only is the customer support great "Maxxie" but it is straightforward to use if you are not a techy person, like me. I'm excited about the free plan since I'm a new business. My soon-to-be customers will love it also.
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
We have recently moved to BON from a much more expensive app and have been more than happy with the transition.
BON offers more customisation to customer notification and includes a customisable rewards landing page which allows customers to easily understand how our rewards program works.
It also integrates better into POS than our previous app and has an overall better customer experience.
The support team is always responsive. They where super helpful with transitioning all the customer data and points balances from our previous app and where able to complete a few customisation requests to get it to perfectly fit our needs.
Highly recommended.
Dear Little Toy Tribe,
We are really grateful that you found the time to leave us such a touching review! Clients like you inspire us to become better every day. We wish your business the prosperity it deserves. And from our side, we will do our best for that! 🌻
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com.
Mia
BON Team.
Still exploring the possibilities but so far I really like this app. And the support is great! We needed something I could not find in the app settings but Cara helped us really quickly to arrange this!
Hi INGLOT,
It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Our whole team is really excited to read your awesome review. With your trust and support, we will certainly work harder to improve our app in the future.
Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Best regards,
Mia
BON Team
Ich habe kürzlich BON in meinen Shopify-Store integriert. Der Einrichtungsprozess einfach. Und das Support-Team, vor allem Maxxie sind spitze.
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!