BON: Loyalty Rewards Referrals

BON: Loyalty Rewards Referrals

評價 (1,786)

整體評分
4.9
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年11月7日

Very good application, with superb customer support, thanks to Sophie for her kindness and responsiveness !

Jardin Sans Fin
法國
BON Loyalty 已回覆 2024年11月9日

Hello Jardin Sans Fin,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

編輯時間:2024年1月9日

Great customer service!!!!! I had an issue and they worked hard to connect with me and resolve the problem.

Kiesha's Beauty Bar
美國
使用應用程式 8個月
BON Loyalty 已回覆 2024年1月9日

Dear Kiesha,

BON firmly believes in user-friendly policy. Our refund policy is transparent and aimed at safeguarding user rights. We're always here to assist you if you could provide further details about your case.

From what we can see, you forgot to downgrade the app after the trial ended in May 2023. It wasn't until Jan 07, 2024, that you reached out with a short message. With these limited details, we genuinely hope to connect with you directly to hear more from you.

Hope to hear from you soon.

Sincerely,
Cara
BON Team

2024年2月29日

Bon has 24-hour customer service support. If you have any questions at any time, you can get a quick response. Especially Cara’s support is very professional.

Vivaia AUS store
澳洲
使用應用程式 2個月
BON Loyalty 已回覆 2024年4月8日

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2024年2月18日

Excellent customer service !!! Thank you Anna for the quick and professional support you extended.

BLOSSOMS
阿曼
使用應用程式 大約1年
BON Loyalty 已回覆 2024年2月20日

Hello BLOSSOMS,

We're so grateful for your 5-star rating! Thank you for being an amazing customer. 😌💕

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com.

Mia
BON Team

2024年4月25日

such a seemless experience! the customer service great! special thanks to Mia for being so helpful and ensuring i was able to get through with setting up the App.

Alchemist Fragrances
千里達及托巴哥
使用應用程式 22天
BON Loyalty 已回覆 2024年6月18日

Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2024年3月5日

This loyalty rewards app is fantastic! It perfectly meets my needs and seamlessly integrates with my Shopify store. I've encountered some issues along the way, but Cara's support has been impeccable. She provided prompt and effective solutions every time. I highly recommend this app to anyone looking to boost customer loyalty.

Overall, this app is a must-have for any Shopify store owner.

COPPERTIST.WU
香港特別行政區
使用應用程式 7天
BON Loyalty 已回覆 2024年4月8日

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

編輯時間:2024年8月6日

Geweldige service en een goed systeem. Voor de prijs het beste loyalty systeem uit de Shopify App store. Terwijl ik er best wat uitgeprobeerd had!

Voor wat op maat gemaakte services heeft Maxxie mij goed geholpen.

Bij Keesje
荷蘭
使用應用程式 3個月
BON Loyalty 已回覆 2024年8月3日

Beste Bij Keesje,

We hebben zojuist uw 4-sterrenrecensie gelezen en het is jammer om te zien dat u problemen hebt ondervonden met het nieuwe klantaccount.

1. Wat betreft uw bezorgdheid over het feit dat klanten geen punten kunnen gebruiken, hebben we uw winkel grondig gecontroleerd. Tijdens onze beoordeling hebben we ingelogd en succesvol punten verdiend en ingewisseld voor beloningen op de BON Loyalty Page zonder problemen. Bekijk onze schermopname in de e-mail die we hebben verzonden.

Als dit uw bezorgdheid niet wegneemt, kunt u dan verduidelijken wat het exacte probleem is dat uw klanten ondervonden bij het inwisselen van hun punten bij BON? We willen eventuele problemen snel begrijpen en oplossen.

2. We zijn het ermee eens dat de mogelijkheid om punten in te wisselen bij het afrekenen een naadloze ervaring voor klanten zou bieden. We zijn verheugd om te delen dat deze functie al op onze ontwikkelingsroutekaart voor dit jaar staat. We zullen al onze handelaren op de hoogte stellen zodra deze officieel is gelanceerd.

We kijken ernaar uit om uw mening over deze kwestie te horen. We zijn er om u te helpen en willen uw ervaring graag verbeteren.

2024年7月18日

Une application parfaite et un support client incroyable

Omorfiá cosmetics
瑞士
使用應用程式 4天
BON Loyalty 已回覆 2024年7月22日

Bonjour cosmétiques Omorfiá,

Merci beaucoup d'avoir pris le temps de nous laisser un si merveilleux avis 5 étoiles !


Si jamais vous avez besoin d'aide ou si vous avez des questions, n'hésitez pas à nous contacter. Vous pouvez discuter avec nous directement via notre site Web ou nous envoyer un e-mail à help@bonloyalty.com. Nous sommes là pour vous aider de toutes les manières possibles !

2024年2月18日

Not only does this app allow our business to reward customers for both referrals and purchases- BON’s customer service is outstanding. I wanted a custom button made for my site and BON created it happily and free of charge!

Green Goddess To Go
美國
使用應用程式 13天
BON Loyalty 已回覆 2024年2月20日

Hello,

Thank you for taking the time to share this positive review. If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

2024年1月29日

User-friendly app and 5 star customer service! Solved all my issues and initial doubts in few minutes, sharing valuable and useful resources. Recommended!

Glivee
義大利
使用應用程式 4個月
BON Loyalty 已回覆 2024年2月20日

Hello Glivee,

We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our BON app! Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

All the best,
Liam
BON team.