BON Loyalty Rewards Program

BON Loyalty Rewards Program

評論 (1,453)

整體評分
4.9
各級評分數量
  • 97% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2023年6月16日

Decent app! has most of the feature we need at a decent price, what makes it better is their promptly support!

EVO
美國
使用應用程式 4個月
BON Loyalty 已回覆 2023年6月19日

Thanks for such a positive review!😊 We are extremely happy you’ve enjoyed our service. Our team sincerely cares about each merchant and is ready to make every effort to find the best solution. Being open and flexible for all queries is one of the values.

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.

2023年8月16日

If I could rate my experience a 10 I would. I can't say enough about the amazing customer service Cara provided tonight. She was patient, kind, knowlegable and explained everything so a non-tech person like myself could understand. She gave awesome customer service and went above and beyond to help me with my Bon Loyalty account. i greatly appreciate her. I'm excited to be using Bon Loyalty with my brand. Thanks again for a great product

subthisandthat
美國
使用應用程式 4個月
BON Loyalty 已回覆 2023年8月18日

Hello subthisandthat,

We wanted to reach out and extend our heartfelt thanks for taking the time to leave us a glowing 5-star review. Your feedback means the world to us, and we're absolutely thrilled to hear that you had such a positive experience with Cara and the BON team!

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

All the best,
Liam
BON team.

編輯時間:2023年10月11日

After looking at several rewards apps, BON looked like the one for me. Simple, yet contained all the elements of a rewards program I wanted. Genie helped me through the whole process of getting BON in my store, and she did it with patience and understandable explanations. She’s a top customer service rep for sure! Customers are signing up for my rewards program, and Genie is still available when I have questions. Thank you, BON and Genie!

HOCO Boutique
美國
使用應用程式 4個月
BON Loyalty 已回覆 2023年6月14日

Your review made our day ️🏆. We’ve passed your comments on to our team (and Genie!) so they can enjoy the good vibes too. Comments like yours make our work worthwhile. We love that you enjoy using the BON app and found the 24/7 Support Live Chat so useful. We couldn’t provide this service without great customers like you!

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Liam
BON team

編輯時間:2022年9月13日

Hands down! The best customer service by far. Emile and Andy were able to fix my dashboard in less than 5 mins. Thank you for all the help!!

Lumibella
加拿大
使用應用程式 4個月
BON Loyalty 已回覆 2022年9月8日

Dear Lumibella,

The BON team is sincerely sorry for any inconvenience you may have felt while using the software. Please allow us to explain why you temporarily could not access the BON dashboard.

As we already announced via email, since Monday, we've had a significant update, BON has just been integrated into the internal Shopify admin page interface! This update may cause a few problems, such as delayed loading times or briefly unrecorded in-app actions. The BON app may become unavailable for a few hours in some stores. However, this issue was already aware of in advance and the app will soon be back to normal when the maintenance is done. Please allow us just a little more time, your case is our top priority.

Again, we truly apologize. Our team is working very hard to quickly solve the problem and we will get back to you as soon as I can when the app's performance is back to normal.

If you need immediate support, do get in touch with us via help@bonloyalty.com. Our Support team will reply to you in a few minutes!

Cara
BON Team

2023年3月20日

Very easy to set up and use. I did have questions, and the chat was immediately helpful. I highly recommend this app for your rewards program.

Bliss Artisan
美國
使用應用程式 4個月
BON Loyalty 已回覆 2023年3月20日

Hello, You made our day with your trust in our app and your awesome review! <3 Our team is all happy to know that you are satisfied with your BON experience!

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!

Best regards,
Mia
BON Team

2024年6月18日

I think the best loyalties app for Shopify, you can customize all and they have integration with Klaviyo so the options are infinites, 10 points for the customer service too

seven peaks online
西班牙
使用應用程式 大約19小時
BON Loyalty 已回覆 2024年7月3日

Hello seven peaks online,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2023年10月29日

I was asked by my superior to install a loyalty app in our store. After trying out tons of apps on the market, I found that the BON Loyalty is the most functional and most affordable one.
Even when I was on trial, they were so kind to help me with all kinds of questions, which cleared out my concerns and made me towards a subscription.
And during the several months I used it, I encountered some questions, and their support team is always here to help with a super nice attitude. Even if they cannot give an exact answer to the question, I could just simply grant collaboration access to their dev team and they will help out with the issue. Hands down to their service!

HOVSCO
美國
使用應用程式 4個月
BON Loyalty 已回覆 2023年11月1日

Wow, we just noticed the fantastic 5-star review you left for us! 🌟 We wanted to take a moment to express our sincere gratitude for your support and positive feedback.

Your kind words and the 5-star rating mean the world to us. We're thrilled to hear about your great experience with our app and support team. It's customers like you that motivate us to keep doing what we love.

Thank you once again for choosing us and for taking the time to share your thoughts. We can't wait to serve you again in the future!
Liam
BON team

2024年6月12日

Service client au top et hyper réactif !

La Bobine à Pois
法國
使用應用程式 4個月
BON Loyalty 已回覆 2024年6月17日

Hello La Bobine à Pois
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

編輯時間:2023年2月20日

One of the most valuable app for rewards & loyalty point that existing in shopify currently. Lots of useful feature with great customer support. Thanks a lot to Emile & Cara for their quick respond & understanding to what I was trying to achieve using this app.

Bob Rock
馬來西亞
使用應用程式 4個月
BON Loyalty 已回覆 2022年11月1日

Good day to you Bob Rock,

Thank you so much for this amazing review. I'm delighted to hear our app's features and service were provided in a timely manner. Our support team and Emile are extremely excited to know about this! We always strive to provide the best support to our customers, as it is our top priority. This really gives us a huge incentive to make our app to become better for customers like you.

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

2022年6月13日

Muy facil la integración y buena funcionalidad, el soporte es atento y amable. Muchas gracias en especial a Daisy por su apoyo rápido y efectivo!

TAU Superfoods
墨西哥
使用應用程式 4個月
BON Loyalty 已回覆 2022年6月14日

Hola TAU Superfoods,

¡Muchas gracias por tu increíble evaluación! Daisy estaría emocionada al leer esto. ¡Gracias por confiar en BON Loyalty! Trabajaríamos más duro para desarrollar nuevas funciones y mejorar nuestro equipo de soporte para ayudarlo mejor en su negocio.

Puede contactarnos a través del chat en vivo o la dirección de correo electrónico help@bonloyalty.com. ¡Su satisfacción es siempre nuestro orgullo y alegría!

Saludos,
Mia
equipo BON