評價 (1,672)
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Maxxie is so sweet and was very helpful. She truly cares and she shows that well. my experience with support through chat was very personable. Thanks Maxxie, you're so great!
Cheers to you Thrift Valley 🍻,
Thank you for your great review! At BON, we work hard to offer high-quality service to every guest. Our whole team was delighted to hear your feedback! 🌸
We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.
Have fun exploring our app,
Mia
BON Team
The program is great, many features are available for free. Especially customer relations are very good and fast. I have no doubt that they will do very well in future. But the app has a very important disadvantage. It is very slow and not stable. I had the opportunity to try it for about 1 week and I noticed that there was a serious slowdown in the evening hours. I think it is due to density. But I had to delete the app after facing regular slowness for the last 2 days. By slowness I mean 1 minute for to widget to appear and another minute to make a selection which is a big no for customers. I will try again in 1-2 months and update my review according to the improvements.
Issue seems to be resolved over the years. Currently using the app
Dear Burak,
I'm Cara, customer support team leader at App BON Loyalty Rewards & Referral App.
First, I would like to thank you for your detailed feedback that helped us identify the problem with the app's data transfer rate. The technical team already upgraded the server and implemented a series of other improvements. The performance of the app has now been significantly optimized and guaranteed to serve you better.
I truly hope you can take even just 5 minutes to let us know what you think again. If you are able to experience the BON app again, we will go all out to make sure you can rest assured and be satisfied.
Thank you so much, I'm looking forward to hearing from you!
Cara
BON team
It was really worth trying this app as everything seemed amazing. It has all the features and is very user-friendly especially the flexible customization option to upload your own image and icon. The customer service was brilliant and they have resolved my request in the best way possible. We really recommend getting this app..More Power!
Hi Swagstreet,
You made our day with your trust in BON and your awesome review! Our team is all happy to know that you like the flexible customization options we created and our customer service.
If you need any assistance, we will always be waiting for you at live chat or email help@bonloyalty.com. It's always our pleasure to assist you!
Best regards,
Mia
BON team
BON Loyalty is an app that is quick and easy to set up and gives my shop a new look, new energy. And it increases the trust of the store to customers. Thank you Emile for your help and support. And handled my request professionally and quickly. I highly recommend this app
Dear Lykkeyou,
We are so glad and happy for your valuable feedback, it just melts our hearts, especially Emile❤️ We aim to make our app simple and flexible to meet your needs every day. It was very enjoyable knowing that you enjoy your experience with BON and our support service.
We are always happy to assist you, and it is our pleasure to always make you satisfied via live chat and email at help@bonloyalty.com.
Cheers,
Mia
BON Team
I've just installed the app and I liked it that it is easy to use and customise. I have been assisted by Emile. She's been very helpful and friendly too.
This app is great, highly recommended.
Hi moonspellsbeautyessentials,
Thank you so much for your awesome review, I'm glad that our support team has been able to help you promptly! Emile would be really excited when reading this🥰 With your trust and support, we would work harder and harder to develop new features and improve our support team to assist you better in your business.
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
Cheers,
Mia
BON team.
Super Support und easy einzuführen! Selbst in der Free Version gibt es super viele Möglichkeiten zu individualisieren!
Wir sind so dankbar, dass Sie sich die Zeit genommen haben, uns eine so berührende Bewertung zu hinterlassen! Ihre Worte sind uns besonders wichtig, da die Kombination aus Kundenbetreuung und Designflexibilität für uns oberste Priorität hat. Und die Tatsache, dass Sie, unser geliebter Händler, es wertschätzen, ist so herzerwärmend. Kunden wie Sie inspirieren uns, jeden Tag besser zu werden. Wir wünschen Ihrem Unternehmen den Wohlstand, den es verdient. Und wir werden unser Bestes dafür geben! 🌻
Wenn Sie weitere Fragen haben, können Sie uns gerne per Live-Chat oder per E-Mail an help@bonloyalty.com kontaktieren. Wir sind immer bereit, Sie zu unterstützen!
Alles Gute,
Mia
BON-Team.
I used this app to help me build a new VIP reward system for my new website. I really like Emile, she helped me a bunch! This app meets all my needs, and the CS team can help remove the brandmark for free, and currently, this app is totally free too. I am 100% satisfied!
Greetings Neewer-EU,
I'd like to send you sincere gratitude for leaving us this wonderful review. Emile and our team are over the moon knowing that BON's features, as well as our support service, have met your expectations. I hope that we can accompany each other for a long time ahead :D
We're always ready to help you at our chat channel and via email at help@bonloyalty.com. Kindly reach out to us anytime you need our assistance.
I wish you all the best,
Mia
BON Team.
After downloading (and uninstalling) a bunch of reward app trying to find a good fit for my brand, I came across BON. So Far it has been the easiest to set up, get started and launch! It's so straightforward unlike most of the others I've tried, and the Support Team Is Absolutely Phenomenal! So far loving BON, Looking forward to see how my supporters love it!
Hi STONEYFACED team ✨
We are so delighted that you love our app and customer support! We're aiming at providing a user-friendly interface to our beloved customers. I'm glad to hear that our effort brings good results. We also can't wait to see your customers' reactions to the loyalty program.
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.
Genie was helpful and fast at replying to my questions! I would recommend this app to all as it is easy to use and the support is great
We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰
In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.
I recommend this app because it's easy to use and the live support is very helpful. Thank you for your help Anna kudos!
Good day!
It is not only Anna but the whole BON team, that works hard on delivering good service and meeting every customer's expectations individually!
If you have further questions, please feel free to drop us a line via live chat or email at help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.