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Just downloaded but based on Genie's customer service & app cost structure, I'll be sticking around!
Hi The Smell of Fear team,
We are so glad that Genie have been able to support you promptly. Thank you so much for leaving us such a wonderful review! We will work tirelessly to improve our app and make it exactly what you need for your business. 🚀
May you have any further requests, don't hesitate to get in touch with us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Cheers,
Mia
BON Team 🌸
Very easy to set up and use. I did have questions, and the chat was immediately helpful. I highly recommend this app for your rewards program.
Hello, You made our day with your trust in our app and your awesome review! <3 Our team is all happy to know that you are satisfied with your BON experience!
If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!
Best regards,
Mia
BON Team
App molto funzionale per le mie esigenze direi utilissima!!!
Ho avuto un problema con le email e devo dire che l'assistenza è stata velocissima a risolvere il mio problema.
Ciao Ventitre 🤗
Siamo appena tornati al lavoro e il tuo feedback illumina davvero la nostra giornata :) Grazie mille, siamo così felici che trovi la nostra app comoda da usare! Il tuo feedback ci motiverà a lavorare di più in futuro.
In caso di difficoltà durante l'utilizzo della nostra app, non esitare a contattarci tramite la nostra chat dal vivo o inviarci un'e-mail a help@bonloyalty.com. Siamo sempre pronti a servirti!
P/s: sto usando uno strumento di traduzione per risponderti, scusa se ci sono errori.
Distinti saluti,
Mia
Squadra BON.
i like that i can stay on the free plan even after the app becomes a paid app
an this app was easy to install and easy to understand and use
Hello Excel Divas,
We are so grateful for your review. With *Early bird* program, all current features in-app are free for you to use forever, even when some of them will become paid ones in the future, e.g: birthday point, subscribe to newsletter point, Shopify POS rewards, free product reward, and VIP Tiers. You will also have unlimited monthly order limitations.
We'll continue developing new and advanced features for the app regularly (we'll inform you beforehand about the new features in-app). In case those features are what you need, I'd highly recommend you upgrade your plan to have more advanced options to convert visitors into loyal customers.
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.
Love love love it! Great Customer Service as well. You'd be crazy to use anything else! Stop what your doing and add it now!!!!
Dear Emerald City Collectibles,
We also love love love your wonderful feedback🥰 There's no word can express how happy we are knowing that our app and support service can satisfy you. Thank you so much for your love as well!
If you encounter any difficulties while using our app, feel free to reach out to us anytime via chat or email at help@bonloyalty.com. Your satisfaction is our pride and joy!
With love,
Mia
BON Team
Een perfecte app om je klanten punten te laten sparen en kortingen daarvoor te ruilen. De service van de app is erg goed, op veel momenten ben ik geholpen door Daisy.
Een top app!
Thanks so much for your amazing review 💐
We always value our customers’ feedback and will try our best to bring back a premium service for the shop owners!
We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Mia
BON team
Je trouve l'application très facile à prendre en main, elle est fluide, agréable graphiquement et elle répond à mes attentes, j'espère qu'elle continuera d'évoluer ... et Merci Dean pour l'aide !
Chers Zebrazelles,
Merci beaucoup pour cet avis génial! Je veux juste vous faire savoir que notre équipe d'assistance à la clientèle est extrêmement excitée en ce moment, en particulier Dean, votre incroyable compliment stimule vraiment son énergie aujourd'hui. Cela nous encourage également tous à continuer à améliorer BON et nos services sans relâche.
Pour toute autre question, n'hésitez pas à nous contacter par chat ou par e-mail à help@bonloyalty.com. Nous sommes toujours heureux d'aider ^^
J'espere que vous passez une bonne journée,
Mia
L'équipe BON
Thanks for your APP. It's a cool APP for me. Friendly setting and nice platform. And most important aspect, it's stable.
Hi Strapcode,
We are glad you were able to cover your needs with BON. Our main goals to meet the requirements and give the best support to our beloved customers. That being said, we are always open to suggestions and will do our best to implement them 👍
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.
Great app and a very nice design. The support staff are incredible! Thank you Anna! Wish more people would have the same customer service skills, makes everyone's life easier when people are genuinely polite and willing to assist. 5/5 stars, but really 10/5!
Good day to you guys from Lavender Living,
Thank you so much for your awesome review, I'm glad that our support team has been able to help you promptly! Anna would be really excited when reading this :) With your trust and support, we would work harder and harder to develop new features and improve our support team to assist you better in your business.
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
Cheers,
Mia
BON team.
I love this app. Esay apply, I recommend you should try it. You never disappoint. Thank you so much Anna support me to upclock the program, fast support, friendly, and answer all question I concern.
Hi Premier Nail Supply,
Thank you for a lovely review💕 So glad you've had a great experience with BON and recommending BON to other merchants! We strive to actually bring value and enhance shopping experience for customers. Our Support team, especially Anna, will be delighted to see your praise!
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.