BON Loyalty Program & Rewards

BON Loyalty Program & Rewards

評論 (1,786)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年8月20日

Very limited App. Also it requires access to data that it does not need to create or fulfill it's purposes. It should not be allowed access to our Theme or Order details and fulfillment details of our customers. It ONLY needs the data of the customers who sign up for the loyalty program! Nor should it be able to identify our IP address and device.. Delete this App!

Tech Wellness
美國
使用應用程式 4個月
VEGAHUB Technology Inc. 已回覆 2024年8月22日

Hi Tech Wellness,

We sincerely apologize for any unease about data access and want to assure you that we only requested access to specific sections necessary for properly integrating our loyalty program with your theme and order data.

1. Your request to add loyalty sections to the customer account page required us to evaluate its feasibility in your theme.

2. We requested access to your Shopify orders to ensure we can support you in cases where there may be concerns with order point rewards. You also asked us to optimize the refund point calculation for your store, which is directly linked to your orders, and that’s why we needed access to carry out this task thoroughly.

3. Regarding your concern about access to your IP address and device information, please know that we strictly follow Shopify’s privacy guidelines and do not know such details unless you provide them.

4. You mentioned some limitations in our app; however, we're committed to expanding its features and offering customization options for greater flexibility. This includes the ability to create new features if they align with our development and are feasible within Shopify. We had discussed customizing your email settings but haven’t heard back.

We genuinely hope to hear any further feedback you’d like to share because your experience is our top priority.

編輯時間:2025年3月31日

The app is okay, test thoroughly to make sure it works for you, they dont let you set 100% rewards for products, you have to set a specific dollar amount so if you have price changes you need to change every single reward.

Intelligent Nutrients Pro
加拿大
使用應用程式 大約2年
VEGAHUB Technology Inc. 已回覆 2023年2月28日

Hi Intelligent Nutrients Pro,

Thank you so much for sharing your thoughts on adjusting the Free Product discount to a percentage rather than a fixed amount. We really value your input, and our Product team has found the best way to address this.

We’ve been trying to get in touch with you since April 2nd but haven’t heard back yet. We kindly hope you can check your inbox at your earliest convenience as we’re committed to resolving this for you.

Thank you so much for your attention. We're looking forward to hearing from you.

2024年4月4日

le système est planter et personne pour aider

La boite à Penny
加拿大
使用應用程式 22天
VEGAHUB Technology Inc. 已回覆 2024年4月5日

Je vous remercie sincèrement d'avoir envoyé votre retour ! Notre équipe de support est disponible en ligne en permanence, mais nous n'avons pas encore reçu de demande d'assistance de votre part. Afin de vous fournir une assistance rapide et efficace, je vous prie de décrire plus en détail le problème que vous rencontrez afin que nous puissions le résoudre rapidement. Alternativement, nous pouvons organiser une réunion sur Google Meet pour vous guider dans l'utilisation de l'application de manière rapide et pratique.

☘️ Merci beaucoup, nous attendons avec impatience votre réponse.