Reviews (1,753)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

June 27, 2024

Mia from customer service has been so helpful during the set up process, with all of my questions.

The Heart Division
United States
1 day using the app
BON Loyalty replied July 3, 2024

Hello The Heart Division,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

September 30, 2024

Respuesta rápida y efectiva.

CAMILA CTG
Spain
5 months using the app
BON Loyalty replied October 1, 2024

¡Hola CAMILA CTG

¡Muchas gracias por tomarte el tiempo de dejarnos una maravillosa reseña de 5 estrellas!

Si alguna vez necesitas ayuda o tienes alguna pregunta, no dudes en ponerte en contacto con nosotros. Puedes chatear con nosotros directamente a través de nuestro sitio web o enviarnos un correo electrónico a help@bonloyalty.com. ¡Estamos aquí para ayudarte en todo lo que necesites!

April 25, 2024

Absolutely thrilled with this product! Not only does it deliver on its promises, but the loyalty it fosters among customers is truly impressive. The customer support team is top-notch, always ready to assist with any queries or concerns. Their dedication to ensuring a positive experience further enhances the value of this product. Highly recommend for anyone looking for a reliable solution backed by excellent customer service.

BuenosAromas
Australia
Almost 2 years using the app
BON Loyalty replied June 17, 2024

Hello BuenosAromas.
We truly appreciate you taking the time to share such a fantastic 5-star review with us! Your feedback is incredibly valuable to our team!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

July 3, 2024

Chelsea, really helped me out getting BON installed and working. I have no clue what I am doing with this stuff. Easy to use and looks like it will add a lot of value for our customers and help tackle competition. Would recommend it so far and will update my review after using it for a few months.

Canvape.com
Canada
About 1 hour using the app
BON Loyalty replied July 10, 2024

Hello Canvape.com,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

May 24, 2024

The BON support team is really great, including Maxxie and Anna, who helped us a lot with the transfer of our customer database. We love the BON app which is now online on our Canadian website! Thanks again for the help, they were always available even on weekends!

Les Laines Biscotte Yarns
Canada
About 1 month using the app
BON Loyalty replied June 17, 2024

Hello Les Laines Biscotte Yarns
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

November 14, 2024

Genial atencion de Sophie y Jean rapida y precisa.

PARFUMS NOX
Spain
About 2 months using the app
BON Loyalty replied November 19, 2024

Hola PARFUMS NOX,

¡Muchas gracias por tomarte el tiempo de dejarnos una maravillosa reseña de 5 estrellas!


Si alguna vez necesitas ayuda o tienes alguna pregunta, no dudes en contactarnos. Puedes chatear con nosotros directamente a través de nuestro sitio web o enviarnos un correo electrónico a help@bonloyalty.com. ¡Estamos aquí para ayudarte en todo lo que necesites!

November 6, 2024

非常好用的软件,客服也能迅速帮忙解决问题,尤其是Hazel and Maxxie,帮我解决了积分奖励的弹窗设置,十分钟就解决了问题。

Robotime Online
Hong Kong SAR
About 2 months using the app
BON Loyalty replied November 7, 2024

你好,Robotime Online,

非常感谢您花时间给我们留下这么精彩的五星好评!

如果您需要任何帮助或有任何疑问,请随时联系我们。您可以通过我们的网站直接与我们聊天,或者发送电子邮件至 help@bonloyalty.com。我们随时为您提供帮助!

September 11, 2024

Cara was great. 10/10

Blackwater
United States
1 day using the app
BON Loyalty replied September 12, 2024

Hello Blackwater,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

May 9, 2024

We've been using Shopify online for over 10 years and have decided to leave our current POS and go all in with Shopify POS pro + online.

Been looking at many points / rewards programs to replace the one we had with our non-shopify POS. Tried a few different ones (that didn't / couldn't meet our needs ) and then came across BON.

Glad I found them! Decent price, has most of the features we want / need, (and so much more features that we don't use) and the one we truly really need (and they don't have) has been escalated to their design team for review. ***Fingures crossed.***

But the best part is their customer service. We're in Eastern Standard Time (UTC/GMT -5), and no matter what time of day or night I reach out to BON... there's always a human that answers. Been dealing a lot with Maxxie, and she is fantastic... The whole team is great.

i-Bead Inc.
Canada
About 1 month using the app
BON Loyalty replied June 17, 2024

Hello i-Bead Inc.
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

May 11, 2024

Just got the onboarding proccess with Anna and I have to say it was one of my best customer service experiences I had in Shopify app store!
As far so good with the app, UI and implementation is straight forward, seems to do what they promise and more. After my research for a loyalty app I'm confident it is the best value for money at the moment!

boobam
Greece
4 months using the app
BON Loyalty replied June 17, 2024

Hello boobam
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!