Reviews (1,753)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

December 25, 2023

Best price and better than the one I've just uninstalled. Easy to use and customize. Staffs are excellent, they are always online and was able to assist me on Christmas!

Purple Cake Shop
Philippines
9 months using the app
BON Loyalty replied January 14, 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

February 9, 2024

Just started using the app. Loved the customer experience. Aster has been very patient with my queries and was helping set up the app and solving the queries for almost an hour. Couldn't have asked for a better experience for a first impression!

General Tag
United States
6 months using the app
BON Loyalty replied February 20, 2024

Good day to you General Tag,

It's so great to have you with us and we can't be any happier to have satisfied you with BON 🌸 Thank you a lot for entrusting in our app!

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Warmest regards 🌞
Mia
BON Team.

May 9, 2024

Customer service really nice and reactive.
Thanks to Anna, Maxxie and Mia for all :)

La Maison du Bleuet
Canada
7 months using the app
BON Loyalty replied June 18, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

December 26, 2023

The app is built really well, and support is very responsive. I tried several other loyalty apps but this one made was so easy to set up and looked great. I like that it's built for Shopify which makes it much easier to integrate, unlike other systems built for multiple platforms. Genie was a real pleasure to work with and helped me get things up and running quickly

SupplyMaid
United States
About 1 month using the app
BON Loyalty replied January 14, 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

April 10, 2024

I would 100% recommend Bon Loyalty,

I was with Loyalty Lion from when they started but they kept pressuring me to sign up to a new priced plan 2500% higher than I was paying, no consideration for me being with them since they started, kept threatening to cancel my plan!

I found BON, and wow I am so pleased I did, they are so helpful the support team is there every step of the way to help you.

We have launched to our customers and they are loving the new BON Loyalty program.

Everyone on the support, Anna, Chelsea, Maxxie & Cady is amazing.

I 100% recommend this app for your store.

Mia Tui
United Kingdom
14 days using the app
BON Loyalty replied April 17, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

June 10, 2024

Application très facile à utiliser avec un support super réactif et compétent. Je l'utilise depuis 2 mois et je suis très contente.

SMART Babyshop
Luxembourg
About 2 months using the app
BON Loyalty replied June 17, 2024

Hello SMART Babyshop
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

August 19, 2024

Fast and prompt response.

Doika BV
Belgium
About 2 hours using the app
BON Loyalty replied August 21, 2024

Hello Doika BV,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

January 7, 2024

Awesome support from Maxxie, they were able to assist and take care of our request super fast. I am glad that we made the switch to this app.

The Aromi
United States
8 months using the app
BON Loyalty replied January 14, 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

March 7, 2024

Works great! I can reward my costumers with exclusive items with the rewardprogram! The refferal program also works great and it helped me a lot with getting new costumers! Maxxie, Cara and the rest of the BON team helped me perfectly with removing the brandmark for free!

Bourdon
Netherlands
7 months using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

April 25, 2024

such a seemless experience! the customer service great! special thanks to Mia for being so helpful and ensuring i was able to get through with setting up the App.

Alchemist Fragrances
Trinidad & Tobago
22 days using the app
BON Loyalty replied June 18, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!