Reviews (1,754)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

April 4, 2022

Hyvä perus appi, suomeksi käännöksissä ja erilaisisa vaihtoehdoissa vielä vähän paranneltavaa, mutta ajaa jo tuollaisenaan asiansa, ja asiakaspalvelu on erinomainen!

pawsson.fi
Finland
About 2 years using the app
BON Loyalty replied April 4, 2022

Hei pawsson.fi

Kiitos paljon kokemuksesi jakamisesta kaikkien kanssa ja rakentavasta ehdotuksestasi😊. Ymmärrämme, että parantamisen varaa on vielä paljon, joten työskentelemme väsymättä parantaaksemme ominaisuuksia ja kokemusta arvostetuille asiakkaillemme.

Jos sinulla on kysyttävää, jätä meille viesti live-chatin kautta tai sähköpostitse osoitteeseen help@bonloyalty.com. Olemme aina valmiita tukemaan sinua!

Parhain terveisin,
Mia
BON-tiimi.

April 24, 2024

I'm still getting set up but both Sophie and Maxxie were extremely helpful and quick to respond whenever I needed assistance. So far I'm beyond impressed with their customer service. Set up has also been easy so far!

Miribel Naturals
United States
About 2 months using the app
BON Loyalty replied June 17, 2024

Hello Miribel Naturals
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

March 14, 2022

Alot of great customization along with color and logo additions. Looking good so far. I like all the ways I can reward customers and visitors.

BeachDecorStuff
United States
About 2 years using the app
BON Loyalty replied March 15, 2022

Hi BeachDecorStuff,

Million thanks from our whole team! Fully-customizable options are one of our main focuses when developing BON, that's why we're so glad that you enjoying them. Your lovely review motivates us to keep moving forward.

We're always more than happy to support you via live chat and email at help@bonloyalty.com. Your satisfaction is our pride and joy!

Cheers,
Mia
BON Team.

July 5, 2022

Superbe application, vraiment utile et un service support au TOP!!!! Merci Émilie pour votre aide plus que précieuse....je recommande vivement l'application ;-)

pinkers
France
About 2 years using the app
BON Loyalty replied July 8, 2022

Cher pinkers,

Nous sommes si heureux et heureux de vos précieux commentaires! Nous travaillons dur pour rendre notre application géniale chaque jour et cela a été notre récompense - avoir des clients comme vous ^^

Merci encore une fois de la part de toute l'équipe BON !
N'hésitez pas à nous contacter à tout moment via le chat en direct ou par e-mail à support@secomapp.com car nous vous souhaitons toujours la bienvenue !

Cordialement,
Mia
L'équipe BON

August 7, 2022

I went through a bunch of different loyalty programs and this was my favorite. Customer service from Cara was amazing and we even problem solved together some things. Here’s to giving our customers an amazing reward program

Tilth & Oak
United States
About 2 years using the app
BON Loyalty replied August 8, 2022

Hi Robert,

Allow me, on behalf of all members of our friendly team, to thank you for such kind and warm words addressed to us. We were very pleased to read your sincere review. It is very respectful that you appreciate our one of the most important qualities - prompt support! Cara and my whole team will try to continue to justify your trust and delight you with an impeccable level of service. Thank you one more time!

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

All the best,
Liam
BON team.

June 1, 2022

App seems to be really easy to use and customise.
So far it appears to be absolutely perfect for what I need.
The chat support is really good too.

Epic Hair & Beauty
United Kingdom
About 2 years using the app
BON Loyalty replied June 2, 2022

Happy Thursday Epic Hair & Beauty 😍

We are so glad that our team has been able to support you promptly. Thank you so much for leaving us such a wonderful review! We will work tirelessly to improve our app and make it exactly what you need for your business.

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

June 8, 2022

The app is user-friendly and the customer service is really impressive. Emile from the support team gave us prompt responses and helped out with various queries.

CARLOTTI
France
About 2 years using the app
BON Loyalty replied June 10, 2022

Happy Friday CARLOTTI

This review made our day! ✨ We are so happy to know that you are enjoying our app and services. Our team will work hard to meet every customer's expectations as customers are always our first priority.

We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.

Have fun exploring our app,
Mia
BON Team

November 30, 2022

We are using this app to help build customer retention, and encourage new customers to make purchases. It enables us to send out promotions and sales information with just a few clicks. Great app, thanks!!

PALMETTO RESIN ART LLC
United States
About 2 years using the app
BON Loyalty replied November 30, 2022

Good day to you PALMETTO RESIN ART LLC,

We truly appreciate that we can accompany such a kind-hearted and lovely customer like you! 💝 Your precious support motivated us to keep on developing BON and providing better services to our precious customers.

If you have any further questions, please feel free to leave us a message via live chat or email to help@bonloyalty.com. We are always ready to support you!

Warmest regards,
Mia
BON Team.

April 14, 2022

The customer service was amazing. Emile was the rep that helped me out. She was very friendly and made things so easy for me. I really recommend all this service as it is a wonderful one. Again, thank you Emile for the great conversation and your kindness.

My Simply Everything
United States
About 2 years using the app
BON Loyalty replied April 14, 2022

Dear My Simply Everything,

Thank you from the core of our hearts for investing your time and sharing this wonderful feedback 🥰 We're glad that you're having a good time with our app and I'll make sure to relay your message to Emile! This review will be a huge motivation for her to dedicate her best to giving our beloved merchants the most comfortable experience while using BON.

If you need Emile and our team's assistance, we're always willing to help via live chat and email at help@bonloyalty.com.

All the best,
Mia
BON Team

April 26, 2022

Daisy was super helpful in helping me set up! This app has so much functionality, it's exactly what I wanted to offer for my loyal customers! 100% recommend BON Loyalty!

Alfie Alexander Designs
United Kingdom
Almost 2 years using the app
BON Loyalty replied April 26, 2022

Dear Alfie Alexander Designs

Thank you so much for your review! 😊 We are all so happy that our app and support team, especially Daisy, could make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants.

If you have any other questions, just chat with us or email us at help@bonloyalty.com.

Cheers,
Mia
BON team