Reviews (1,754)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

July 12, 2022

App deliziosa e gradevole. Molto facile da utilizzare e soprattutto un supporto clienti favoloso. Per qualsiasi necessità sono disponibili e gentili. Ottimo.

Dressing Home
Italy
Almost 2 years using the app
BON Loyalty replied July 13, 2022

Buongiorno a te Dressing Home,

È così bello averti con noi e non possiamo essere più felici di averti soddisfatto con la nostra app e i nostri servizi! Con la tua fiducia e il tuo supporto, lavoreremo sicuramente di più per migliorare la nostra app in futuro.

Se hai bisogno del nostro supporto, non esitare a inviarci un messaggio tramite chat dal vivo o e-mail a help@bonloyalty.com.

Distinti saluti,
Mia
BON Team

February 2, 2022

I received excellent support for several questions. The app seems to be pretty customizable and do what I was looking for in regards to offering a referral program.

Très Chic Party Boutique
United States
Almost 2 years using the app
BON Loyalty replied February 2, 2022

Dear Très Chic Party Boutique,

Thank you so much for taking the time and leaving us such wonderful feedback😊 Fully-customizable options are always one of our focuses when developing the app, and we're so glad to know that it's the reason why you like BON. We'll try harder to make BON exactly what you need for your business.

May you have any other questions, please reach out to us via live chat or email at help@bonloyalty.com. We're always happy to help!

Cheers,
Mia
BON Team

July 5, 2022

i used it to setup a loyalty program for my store and it was quite straight forward and useful, Emily was also very helpful throughout the setup process

BeautyMeHair™
United States
Almost 2 years using the app
BON Loyalty replied July 6, 2022

Sending hugs to you guys, BeautyMeHair™ team!

We are so grateful that you found the time to leave us such a touching review 🥰 Your words are especially important for us since the combination of effectiveness and design flexibility is our priority. Clients like you inspire us to become better every day.

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.

July 15, 2022

Anna! is Really great. Excellent support Team Really Amazing Service provided by team. App Works Really Super Fast

Fattycraft
India
Almost 2 years using the app
BON Loyalty replied July 18, 2022

Good day to you Fattycraft team,

Thanks a ton for writing us this lovely review 😍 Our team, and Anna, are always there for you in case you need any assistance. For you to describe us as incredibly helpful and quick - is the best compliment!

May you have any further requests, please contact us via our live-chat or email us at help@bonloyalty.com. We are always ready to serve you!

All the best,
Mia
BON Team.

April 29, 2022

The app has been really intuitive to set up, and has done exactly as we had hoped with a new customer loyalty program. Plus, the tech support from Daisy and Emile was amazing. Any questions had were sorted out right away.

Capra Running Co.
Canada
Almost 2 years using the app
BON Loyalty replied May 3, 2022

Dear Capra Running Co. 🥰

Emile, Daisy, and our team truly appreciate that we can accompany such a kind-hearted customer like you. It’s so pleasing to see how happy you are about the customer service you’ve experienced. Thank you so much for the positive feedback. Much appreciated!

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team.

March 23, 2024

Nice app easy to install and the support is awesome: #Anna :)

Garva
India
8 months using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

January 13, 2022

Totally out of my expectation, whereas I can customise all the language, color and design on my side. Also I love the real CS which is not a bot and really promptly and proactively checking if the app applied to my website well. I love the logic which I can set for the points earning especially to encourage clients to interact with my Social Media platform!

Bunny Alpaca Store | 羊駝先生的生活美學
Hong Kong SAR
Almost 2 years using the app
BON Loyalty replied January 13, 2022

Dear Bunny Alpaca Store,

Thank you so much for your kind words! Our team are so happy that our app and support team could exceed your expectation. Multiple languages and widget customization are also the two features we're focusing on. We're glad to hear that it could make you satisfied. Your amazing feedback is a huge motivation for us to keep on developing the app and providing better services to our merchants.

If you have any questions for us, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON team.

November 2, 2022

seems to be working fine at the moment, so far so good. Enjoying the app, bla bla bla bla, okkkkkkkkkkk

MatsallehDesign
Malaysia
Almost 2 years using the app
BON Loyalty replied November 3, 2022

Hi MatsallehDesign,

We're glad that you're having a good time with our app and I'll make sure to relay your message to our production team!

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

August 9, 2022

Customer support is excellent, especially Tracy and Daisy helped me a lot in setting up the program and dealing with my queries. Excited to use the app on my website!

Kef
Pakistan
Almost 2 years using the app
BON Loyalty replied August 9, 2022

Hello Kef

We’re so happy to hear you had a great experience with BON Support Team, especially Tracy and Daisy. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Liam
BON team

February 8, 2022

i am using this app to help me build a rewards program for my store.
consultant Emile is super helpful and friendly. She can answer all questions and is happy to assist

The Shopping Addict
United Arab Emirates
Almost 2 years using the app
BON Loyalty replied February 8, 2022

Good day to you The Shopping Addict,

How lovely a person you are! Emile and our team are so grateful that you trust our app to be a part of your amazing store. Your support is what we would work tirelessly to improve BON for and make it suit your needs.

May you need further assistance, please contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!

Best regards,
Mia
BON Team.