Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, customization, and effective referral program. It's praised for enhancing customer engagement and loyalty, and integrating well with Shopify and POS systems. Many have seen positive impacts on their operations and customer retention. The customer service, particularly representatives like Anna, Cara, Maxxie, Chelsea, and Genie, is frequently commended for prompt and helpful responses. It's recommended for businesses seeking a reliable loyalty program.

February 26, 2024

Great customer service. Cara and Anna were great. They were so helpful with my questions and they took care of my needs quickly!

Raza Golf Co.
United States
6 days using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

February 19, 2024

I am on the stage of testing the app and seems very easy to setup the solution with the support of their Customer Service. To conclude, I highly suggest this app and the support exceeds my expectations.

Cara, Anna and Emile are very accommodating.

Cake Kitchen by LSG
United States
4 days using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

February 16, 2024

Easy to use and setup, great help from Chelsea

Polarwise
Netherlands
About 1 month using the app
BON Loyalty replied February 20, 2024

Greetings Polarwise,

Thank you so much for your kind words 😍. It's music to our ears that you are happy with our app and support! We will strive for providing better services, as you're our incentive to develop BON

If you have any other questions, just chat with us or email us at help@bonloyalty.com.

Cheers,
Mia
BON team

February 14, 2024

The service is exceptional. I got prompt replies with clear directions for my needs. Anna was the best!

Jaycee Naturals
United States
9 days using the app
BON Loyalty replied February 20, 2024

Dear Jaycee Naturals,

Thanks a lot for sharing your amazing feedback about our work!!! Your recommendation helps us grow. Being able to assist you in your business is the highest prize for us.

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

February 27, 2024

Love Love Love this app, so easy to use and customer service is awesome! I would recommend for anyone.

Dirtbag Gold
Australia
3 days using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

January 8, 2024

This app is really very helpful and in alot of ways better than other apps because they provide 24/7 seamless access to the customer care which has helped me alot setting up my store. The prices might seem high in the beginning but their service advocates it. I would 10/10 recommend everyone out there to try this app for sure. As it's not just about their service but also the value their product adds up to your store making it look more professional and driving more traffic organically.

Her Hues
India
About 22 hours using the app
BON Loyalty replied January 14, 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

February 22, 2024

Easy to use and excellent customer support. Emile was attentive and responded quickly to my questions.

Heirloom Amalgam
United States
14 days using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

January 17, 2024

BON Loyalty Rewards Referral has been a great addition to our shop. Easy to add app and quick response from the support desk. Would definitely recommend for anyone looking to add a rewards program.

EcoLuxe Furnishings
United States
6 days using the app
BON Loyalty replied January 29, 2024

Thank you so much for your kind words! We are all so happy that our app and support team can make you feel satisfied! Your wonderful feedback is a huge motivation for us to keep on developing the app and providing better services to our merchants.

April 12, 2024

Chelsea was very helpful and responsive in getting our trial extended so we have enough time to fully test Bon for our shop. So far, so good in the app.

FERAL
United States
About 17 hours using the app
BON Loyalty replied April 17, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

January 6, 2024

Great app and awesome free plan with plenty of features.

Customer service is even better - Anna was especially helpful but all the staff at BON have been extremely helpful.

Thanks,
Hugo

The Natural Vet
United States
5 days using the app
BON Loyalty replied January 14, 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.